Krishna P Email & Phone Number

Dubai, Ae

Dubai & Northern Emirates

Area Manager for Group of Multi Concept Restaurants Dubai & Sharjah, United Arab EmiratesHandling Local based restaurants and Food Trucks - Japenese, American Fast food Concept, lndian Fusion ,Sea Food, Pizza and pasta concept, Bakery concept....etc., Central Kitchen, Warehouse and Home delivery Online delivery....Key Responsibilities: Restaurant OperationsProvide overall direction and control for operations Dubai & NE… Show more Area Manager for Group of Multi Concept Restaurants Dubai & Sharjah, United Arab EmiratesHandling Local based restaurants and Food Trucks - Japenese, American Fast food Concept, lndian Fusion ,Sea Food, Pizza and pasta concept, Bakery concept....etc., Central Kitchen, Warehouse and Home delivery Online delivery....Key Responsibilities: Restaurant OperationsProvide overall direction and control for operations Dubai & NE assuring sustenance of corporate food quality, food hygiene and customer service standards.Manage outlets across 13 locations with 220+ employees overseeing operations, central Warehouse, Central Kitchen, supply chain, HR, finance, administration expense control and month-end reporting.Develop, implement, review and update systems, processes, policies and procedures aligned to corporate framework and adopting current industry best practices.Manage all aspects of menu and recipe development, and food cost control to provide a range of offering to meet customer expectations.Monitor and ensure consistent adherence across outlets with the established policies and procedures delivering a uniformly high quality guest experience.Formulate and manage advertising and promotion campaigns including seasonal events to build and sustain robust brand equity and customer loyalty. Show less

Dubai Uae

Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates. Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing… Show more Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates. Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks. Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands. Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions. Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements. Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons. Cost Accounting, Developing Budgets, Financial Planning and Strategy, Decision Making, Process Improvement, Strategic Planning, Verbal Communication, Customer Focus, Management Proficiency, Managing Profitability, Quality Focus Show less

Uae

•Supervises the day to day active involvement between Retail Solutions, Scheduling & Support team, Back Office, Customer Support, and Retail Operations teams.•Opening new outlets with different concepts•Ensure an exceptional customer service experience by creating a customer focused store environment.•Demonstrate good managerial judgment•Ensure that proper financial controls are observed by following cash control/security procedures, maintaining inventory, managing labor… Show more •Supervises the day to day active involvement between Retail Solutions, Scheduling & Support team, Back Office, Customer Support, and Retail Operations teams.•Opening new outlets with different concepts•Ensure an exceptional customer service experience by creating a customer focused store environment.•Demonstrate good managerial judgment•Ensure that proper financial controls are observed by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions•Develop action plans as needed to increase sales •Communicate effectively with outlet managers, team members, and others to ensure •Maintain all equipment and facility to the brand standards.•Coach team members and team leads as necessary •Recruits, interview, and hire team members and team leads, conduct performance appraisals, utilize progressive discipline, motivate, and train as needed•Train new hires and team leads as needed to ensure peak performance•Meet and exceed performance targets that include, cost of goods, sales, turnover, and promotion targets•Execute corporate & local marketing programs and promotions•Perform other duties as assigned Show less

Southern Fried chicken & Pizza Pan A British Fast Food Chain & an American Pizza concept.Area Operation Manager For Fast Food Division & Casual Division DubaiFrom Feb 2006 to Sept 2010Handling 12 Fast Food Outlets in Dubai & Northern Emirates & 11 outlets in Abudhabi region in the absence of Abudhabi Region Operation ManagerFunctions :oAllocate human and financial resources to implement operational policies and programs; implement financial and administrative… Show more Southern Fried chicken & Pizza Pan A British Fast Food Chain & an American Pizza concept.Area Operation Manager For Fast Food Division & Casual Division DubaiFrom Feb 2006 to Sept 2010Handling 12 Fast Food Outlets in Dubai & Northern Emirates & 11 outlets in Abudhabi region in the absence of Abudhabi Region Operation ManagerFunctions :oAllocate human and financial resources to implement operational policies and programs; implement financial and administrative controls; formulate promotional activities; and approve human resources planning for the region. oSelect managers and middle managers, delegate the necessary authority to them and create optimum working conditions. oControlling total work force of 200 staff Achieved Sales Targets.oPlan, organize, direct, control and evaluate the regions operations. oStudy market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. oDetermine products and services to be sold and recommend pricing structures of products. oLocate & select raw material for new products. oDevelop and implement marketing strategies. oPlan budgets and authorize expenditures for the region. oDetermine staffing requirements and training for the region.oIdentify vendors of materials, equipment or supplies. oEvaluate cost and quality of goods or services. oNegotiate arrangements with clients for catering or use of facilities. oParticipate in the development of specifications for equipment & products. oDetermine type of services to be offered and implement operational procedures. oMonitor the performance of personal working under direct authority. oMonitor revenues, procedures and prices as required. oEnsure health and safety regulations are followed.oMonitor customer complaints received and action taken.oAssist in designing the Restaurant layout plan for new projects. Show less

Achievements:•Re- organized the outlet department since taking over as the Restaurant manger in 2001•Re- Organization includes design and implementation of the following Change Program:•Development of New menus•Controlling Alcohol Inventory Stock according to Dubai Rules •Staff Development programs•Systematic cost reduction program•Implementing Quality and Hygiene awareness•Promotion of Food & Beverage( Cocktails)Responsibilities:•Reporting to Group… Show more Achievements:•Re- organized the outlet department since taking over as the Restaurant manger in 2001•Re- Organization includes design and implementation of the following Change Program:•Development of New menus•Controlling Alcohol Inventory Stock according to Dubai Rules •Staff Development programs•Systematic cost reduction program•Implementing Quality and Hygiene awareness•Promotion of Food & Beverage( Cocktails)Responsibilities:•Reporting to Group General Manger•Responsible for the Management of 3 Food and Beverage Outlets•Controlling total work force of 43 staff Achieved Sales Targets•Annual/monthly/weekly sales forecasts•Maintaining Safety and Hygiene Files according to Municipality•Food cost & Alcoholic Beverages analysis Taking Responsible for Planning, designing, budgeting and supervising•Prepare feasibility studies for new food service outlets and provide constructive opinion to my General Manager and Chairman•Responsible for Pre-opening operations of food service operations, which includes Restaurants, Fast food Outlets, Internet cafes, Institutional Caterings and Special Events•Co-ordinate with the Management in Manpower planning, Recruiting, Hiring of personnel and on going development of staff•Negotiating with suppliers for purchases to source quality products and services to reduce costs and increase savings, Show less

Dubai, United Arab Emirates

* Accomplishes restaurant human resource objectives by recruiting, selecting, training, scheduling, coaching, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.* Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service… Show more * Accomplishes restaurant human resource objectives by recruiting, selecting, training, scheduling, coaching, and disciplining employees; communicating job expectations; monitoring, appraising, and reviewing job contributions; enforcing policies and procedures.* Achieves restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change.* Estimates food costs and profits, and ordering food and supplies.*Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures Show less

Dubai, United Arab Emirates

Lounge Supervisor :a) Deploy available Emirates resources to best advantage in order to satisfy passenger and operational requirements arising during each duty period. b) Ensure that service suppliers are fully briefed regarding EK requirements and that they deliver them in a timely and efficient manner so that the service handling proceeds smoothly and Emirates passengers expectations are met or exceeded. c) Control expenditure on food, beverages & other consumables in order to… Show more Lounge Supervisor :a) Deploy available Emirates resources to best advantage in order to satisfy passenger and operational requirements arising during each duty period. b) Ensure that service suppliers are fully briefed regarding EK requirements and that they deliver them in a timely and efficient manner so that the service handling proceeds smoothly and Emirates passengers expectations are met or exceeded. c) Control expenditure on food, beverages & other consumables in order to minimise waste and unnecessary costs while still meeting the needs of EK passengers. Identify any potential areas of development with product delivery and address this with the Airport Services Manager. d) Respond to queries and complaints in an efficient and timely manner in order to restore passenger confidence. e) Ensure the expeditious and accurate completion of all reports & statistical data including passenger trends, meal wastage, recording of inwards goods & confirmation of invoices. Ensure completion of daily/weekly stock control. f) Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or senior station official on duty. g) Ensure Lounge Agents are well motivated, groomed and able to perform their tasks in an efficient and professional manner to ensure a high level of customer service. h) In conjunction with the ASM, develop relationships with potential Airlines who may want to utilise the EK lounge for their passengers outside of EK operational flight hours. i) In conjunction with the catering supplier conduct menu presentations and implement new or adjusted menu. Show less

•Had received training and perform duties of several departments, namely, Front Office, Maintenance, House Keeping, Banquet & Room Sales, Finance, F &B Operations, IT, Client Services etc.•Getting training & Knowledge from supervisors of related departments as well.•Gained knowledge about procedures, methods and standards that are required for performing his departmental duties.

Bsc, Hotel Management

Education record