Preparation of Prescriptions: Dispensers prepare and label medications according to the prescriptions provided by doctors or pharmacists. This process must be done with high accuracy to ensure patient safety.Customer Service: They often interact with customers to collect prescriptions, process payments, and provide information on how to take medications. They must maintain confidentiality and professionalism at all times.Inventory Management: They are responsible for managing the stock of medicines and pharmacy supplies, including ordering, receiving, and storing items, as well as conducting inventory checks to ensure that all drugs are within their expiry dates.Administrative Tasks: Pharmacy dispensers may also handle administrative duties such as maintaining patient records, processing insurance claims, and ensuring compliance with health and safety regulations.Assisting with Health Promotion: In some settings, they may also be involved in supporting public health by assisting in health promotion activities, such as smoking cessation programs or blood pressure monitoring.Quality Control: They ensure that the pharmacy environment and processes adhere to the set standards and regulations to maintain the safety and quality of care.

I was recently employed at Ace Mica Hardware as a part-time retail assistant due to my studying commitments. My duties include:• Customer transactions• Customer service • Troubleshooting (handling customer complaints)• Auditing and stock taking• Operating machinery

• Monitored multiple databases to keep track of all company inventory• Created itineraries, booked travel and managed expenses. • Managed a team of employees, overseeing the hiring, training and professional growth of employees. • Delivered an exceptional level of customer service by listening to concerns and resolving customer complaints.

• Leading a team of 6 employees, delegating tasks and overseeing the training and progress of each employee. • Building empathy through delivering high quality customer service • Confidence with communications handling numerous inbound calls from customers.