Krishna K. Email & Phone Number

Boston, Ma, Us

- Spearheaded the development of cutting-edge solutions, leveraging the latest technologies to enhance customer experiences and user productivity. - Collaborated closely with business stakeholders to identify and implement valuable technological solutions.- POC Development: -- Led the creation of various Proof of Concepts (POCs) utilizing AWS platforms, demonstrating the potential of scalable, innovative solutions in various domains. -- Customer-Specific Videos: Utilized AWS MediaConvert to develop customer-specific videos, enhancing personalized marketing efforts and customer engagement. -- GenAI Chatbot: Engineered a general AI-based chatbot for customer services and public user interaction, significantly improving response times and service quality. -- Multi-Channel Communication Platform Prototype: Created a prototype for a multi-channel communication platform, enabling seamless interaction across various communication channels and improving customer service capabilities.- Developed and deployed an OpenAI-powered chatbot, significantly improving service accessibility for internal and external users.

Boston, Ma, Us

- Performance Improvements: Spearheaded performance optimization initiatives, resulting in significant enhancements in system efficiency and user experience.- Multi-Factor Authentication (MFA) Implementation: Implemented MFA authentication for users, bolstering system security and user data protection.- Production Defect Resolution: Played a key role in identifying and resolving production defects, minimizing downtime and maintaining system integrity.- Log4jShell Mitigation: Addressed the critical Log4jShell vulnerability promptly, implementing necessary patches and security measures to safeguard against potential threats.- Enhanced testing methodologies by developing unit and integration tests using jUnit and Selenium, improving code quality and reducing post-deployment issues.

Boston, Ma, Us

- Focused on new enhancements, production support, and the development of comprehensive test suites.- Successfully upgraded jBoss and Spring frameworks, and transitioned caching services from EH Cache to Redis.- Created an error tracker framework, enhancing the visibility and management of production errors.

Montreal, Quebec, Ca

- Part of an Agile team developing a new e-commerce product from scratch, incorporating Java/Java EE technologies.- Assumed responsibility for new enhancement tickets, unit testing, and guiding team members through technical challenges.- Work closely with all stakeholders for timely delivery of quality product.

Edison, New Jersey, Us

- Key contributor to the development and migration of a web application for supply chain management, employing Vaadin 7.- Conducted technology assessments, code and design reviews, and team training sessions on various technologies.

Bangalore, Karnataka, In

- Contributed to the development of an ETL framework for calculating transactional data and reference implementations.- Managed build processes and continuous integration, and took ownership of the product database.

Bachelor Of Engineering (Be), Computer Science

Education record

Education record