BurgerFuel is a publicly listed company that was founded in New Zealand in 1995, specializing in healthy Gourmet burgers within the QSR sector They have presence in New Zealand, Australia, USA, Saudi Arabia, UAE, Egypt, and Iraq. Al Khayat investments area UAE company that have partnerships with many leading global partners, and have retail, healthcare, automotive and environmental service divisions. Currently 12 BurgerFuel outlets in the UAE and a central kitchen, a mobile events kitchen.Key tasks:• Training and development of management teams • New menu items launching• Online training • Online ordering site control• Customer complain handling• Training and development of the management teams• Human resource management that included selection and recruitment process• Coordinating and planning with New Zealand marketing activities• Assisting procurement manager on food and non-food purchases• Fleet management across the brand • Hygiene and Food safety audits and corrective action plan• Communicating with third-party online platforms • Following up on maintenance issues in the stores • Planning paid and in-store flyer distribution

(Leopold's Of London,Wildfire New York,Smoking Doll)Opening manger for wildfire New York.Star corporation is a restaurant management company i the UAE. with the passion of creativity and developing new concepts, managing and operating modern and innovative themed restaurants and cafes.official pageswww.leopoldsoflondon.comhttps://www.facebook.com/wildfirenewyorkwww.smokingdoll.com

Assistant Restaurant Manager, (Reporting to General Manager)July 2012 – PresentShake Shack Dalma Mall, Abu Dhabi UAEM.H. Alshaya, Casual Dining Division, UAEEstablished in 1938, M.H. Alshaya is a leading International retail giant with massive commitment to the restaurant industry with head office in Kuwait operating 3,000 stores in 19 countries.DUTIES AND RESPONSIBILITIES:• Running the shift daily responsible for operations, hospitality, production, daily audit safety procedures and working in close coordination with crew, supervisors, management and General Manager to ensure the success of the operations and achieving daily targets. Ensuring cash management is in place, Food safety is practiced all the time and ensures Enlightened hospitality and total guest satisfaction is delivered to each guest.• Supervises up to 120 People, Manages Production, Equipment and Products.• Implements HACCP, Food safety, Production Processes, Product Quality, Receiving, Handling and Storage of Stocks, Inventory and Encoding of Stocks.• Conducts different audits in the store and in production, namely: Food Safety Audit, Site Evaluation, and HACCP Implementation and Requirements.• Accounts the store’s Food Cost and Paper Cost, Wastage and Profitability.• Succesfully building a winning team through proper coaching, feedback, and creating motivational programs and inspirational communication boards.• Successfully managed and assisted the General Manager with daily performance operations. Professionally handled and served each guest developing a warm business relationship.• Created Kitchen audit and temperature monitoring tools to ensure Food Safety is in place all the time.

Highlights:•Achieved year-on-year sales growth of 12% in a highly competitive market, & enhanced profitability to 32% from 23% by promoting products, improving sales, cutting costs & enhancing customer satisfaction.•Rationalized the head-count of employees & improved per employee on-the-job productivity through adequate training & guidance.•Credited with establishing the outlet in Sharjah with tasks involving scouting & finalizing location, hiring staff, establishing policies, procedures & leading profitable operations. •Recipient of the Best ‘Store Manger Award’ in 2011 for high service standards, & the ‘Best Assistant Manager Award’ in 2009.Key Responsibilities:•Managed operations of the outlet aided by 25 employees, ensured daily sales targets for the outlet were met; managed store budget & controlled store expenses, & ensured P&L objectives were met. •Executed the business plan, implemented operational strategies & enhanced McDonald’s brand name in the market.•Procured food supplies & beverages from approved suppliers, managed stock & ensured proper storage for various categories of food items; led vendor negotiations to get bulk discounts & competitive commercial terms. •Responsible for managing facilities, safety & security at the outlet, supervised admin tasks to facilitate smooth running of operations.•Designed & conducted innovative promotional campaigns & sales activities, introduced in-house schemes to improve sales of food products. •Implemented HR policy, fostered an excellent work environment & resolved employee grievances amicably, facilitated professional development of employees and maintained high employee morale.•Carried out internal & external customer opinion surveys, collated & analyzed the feedback and initiated explicit measures to improve customer service.•Reviewed daily reports, occupancy in the restaurant, labor & operational costs to prepare budgets & assign targets to the staff.