Krishna Puttagunta Email & Phone Number

A results-oriented Technology & People Leader with over 20 years of experience bringing in a proven track record of delivering highly reliable, innovative, and scalable solutions across diverse technological landscapes, such as enterprise mobile solutions, AI based threat detections, full stack and cloud solutions. Highly adept in managing cross-functional teams with a track record of delivering robust products that generate new revenue streams and customer retention. Strong foundation in enterprise-level system design with AI/ML integrations and a commitment to elevating team performance and product quality through Agile leadership and strategic knowledge sharing.Accredited with being a congenial and highly motivated person bound with everlasting passion and eagerness towards learning new technologies, processes, and solving complex software challenges.Passionate about sharing knowledge, I coach high school robotics teams building competition robots that utilize advanced techniques like computer vision/navigations, and in my free time, I experiment with hydroponic planting methods to satisfy my love of innovation.Achievements:::● Excelled in resolving architectural challenges encompassing security, networking, and synchronization, garnering accolades, and bonuses.● From ideation to execution, spearheaded 5 innovative and successful products along with AI initiatives.● Executed three proofs of concepts (POCs) and transitioned into viable products.● Introduced team growth through multiple brown bag sessions and coaching initiatives for teams.● Resolved numerous complex customer issues and achieved 60% cost reductions and improved CSAT score to 80% from previous 30% for customer support operations by devising diverse tools for analyzing and diagnosing customer concerns.● Certified AWS Solution Architect - Associate● Acquired a patent while collaborating with Blackberry. Publication/Patent Number: US10448066B2