Working As Leader in IRD & Banqueting .Day to day operation.Mini bar operation, monitoring all team , Absent of manager taking care of entire operations .

F&B captain position as a team leader , Responsible in consistently following food and safety standards , Organizes team member duties and allocation ,ensure outlet is ready for the operation, table setup ,full backup and condiments on the side station ,provide outstanding service to the guest then our guest can feel their home and value for their money, make a requisitions accordingly for the outlet , maintain the breakage and inventory system monthly bases …

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.Answer customers' queries, and provide information on procedures or policies wherever required. apart from that restraunt opening and closing checklist, cashering procedures, making food and beverage requsation accading to queries using by… Show more Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.Answer customers' queries, and provide information on procedures or policies wherever required. apart from that restraunt opening and closing checklist, cashering procedures, making food and beverage requsation accading to queries using by peoplesoft,beverage inventory, recods all the mainitenese of the outlet and managing Document of ISO and procedures..... Show less

According to the SOP providing outstanding F&B service to the guest, maintain the customer satisfaction, manage the overall operation absent of outlet manager .