Krishna Chandra Sahu Email & Phone Number

Sales ,Service & Operations. After Sales Service Support for the entire region with regular monitoring and auditing. Customer Satisfaction with Solving & analyzing of customer complaints. . Maintaining SLA & TAT as per company set parameter . Business Development for the Region for the equipment under Oil & Gas Sector. Inventory management of spares through web portal . Job Management for entire region for both breakdown and preventive. Planning and effecting preventive / predictive maintenance schedules of equipments to reliability. Regular visit to customers for proper ground level feedback. Verification of approvals for chargeable spares time to time. Control of warranty & AMC cost with own set target of region. Ensuring minimum defective cost by the region . Timely reconciliation to maintain the OS with valuable customers. Conduct regular training and meeting with subordinates ‘s to keep moral high . Organizing Induction training to the newly joined engineers. Effective planning of spares replenishment . Field defect feedback to the quality teams . Keeping service parameter high in Branch / Region . Successfully established new region with complete infrastructure & Planning.Specialties:# A competent professional with over 11 Yrs of vast experience in Operations , Service , Maintenance , Business development and Customer Relationship Management as per the set parameters & standards as well as experience of developing procedures for operational excellence. # Expertise in managing maintenance of the various machines & equipments for reducing downtime & enhancing operational effectiveness of equipment.# An effective communicator & team player with strong analytical, logical and problem solving abilities.