Management of end-to-end delivery and releases of complex application developmentprojects for key applications for the bank with a team size of about 30 members. R&Rinclude the following.Plan, track and manage execution application development activities and application supportCapacity management of team and forecasting for ramp up and ramp downMaintain continuous client communication and engagementWork at client location and offsite locations to manage delivery and client relationshipStakeholder management, dependencies, risks and issue managementManagement/ governance reporting on the status and achievementRun Lean initiatives to optimize workMaintain the delivery performance and team performance with in agreed contractual SLAs/ KPI

Key ResponsibilitiesDE/QA Manager in a Development and Maintenance engagement with a major Global Bank.* Responsible for conducting Method Adoption Programme for the engagement which includeddefining SDLC Phases, templates for SDLC deliverables, Quality Gates and QA Reviewsframework. Ensuring the implementation of the methodology and make necessary improvementsto the methodology fit the purpose. * Responsible for defining measurement framework and develop reporting dashboard for theengagement.* Responsible for defining the engagement model which included the end to end project andprogramme management processes.* Train the team members in the relevant QA processes and delivery methodologies forenabling proper implementation of the defined frameworkAchievements* Successfully defined the SDLC, Templates for SDLC deliverables and QA Framework whichwas highly appreciated by the client* Defined the CSAT survey and data collection mechanisms and successfullyinstitutionalized the measurement framework* Institutionalized the risk management and issue management at different levels of theproject* Defined and supported in institutionalization of Governance Model* Defined the resource fulfillment, on-boarding and off-boarding process for the accountwhich streamlined the reporting and made tracking easy.* Identified Risks for the engagement at the right time and support the projectmanagement group for developing risk response.* Displayed good communication skills and inter-personal skills and maintained goodworking relationship with the client and project team

Key ResponsibilitiesPQA/LPQA for Assigned Projects, Initiation coordinator, SQA Tool Business Process owner* As a PQA (Industrial Sector and GBSC Sectors)/ Lead PQA (for Industrial Sector),responsible for OPAL process deployment by tailoring OPAL procedures based on the projectwork classification and customer processes and ensure that the projects adhere to CMMiV1.2 Requirements and ISO 9000 2000 Version. * Ensure continuous improvement in the process deployment by regular review andfacilitation; analyze data/metrics and guiding project for CMMi assessments and ISO 9000Audits. * Facilitate deploying tools like Rational PM and Rational Clear Quest. Guide other PQAsin above areas for industrial sector.* As Initiation coordinator for industrial sector, ensuring that projects are kicked offand initiated in time enabling early process deployment* As SQA Tool business process owner, develop requirements and conduct UAT cycles for therequired changed in the SQA Tool as per the Business requirements.Achievements* Supported one project selected for CMMI V 1.2 Level 5 appraisal* Provided training to PMs/ PLs in the RSKM, PMC, QPM process areas as a readiness drivefor CMMI appraisal* Reviewed PIID evidences for PMC, RSKM and DAR Process Area as an SME, Participated as aFAR Member for PPQA process area, attended CMMi Assessment interview and arrangedlogistics at location for SCAMPI B sessions.* Conducted Gap Analysis between OPAL procedure and CMMi Process Area goals for DARprocess area during assessment preparation.* Project selected for ISO 9000 external audits were well appreciated for processimplementation and improvements* Received Bravo Award for efforts in CMMI assessments and QAmbassador Initiative.* Conducted training in Metrics & Measurement, Causal Analysis and Resolution ,Six-SigmaAwareness, Quality awareness for new joinees and covered 350+ Practitioners through thesetraining

Working as Project Quality analyst for projects under two verticles. Involved in implementing processes in the projects assigned right from the project inception till project closure. Also responsible for ensuring the project under me comply to CMMi level 5 (V1.2) and ISO 9000, SOX and other applicable regulations.Day to day activities involve fecilitating projects to implement processes in best possible way not only to avoid redundancy but also enables identifying improvement opputunities, analysis of data and help meaningful reporting, fecilitate project management and SDLC tools.Other activities involved are Six-sigma Initiatives, Practitioner enablement for Delivery Excellence processes, Training on various role based topics, data analysis for verticle, Business process owner for internal tool which is used for initiating projects, planning and scheduling reviews and tracking the action items out of reviews.

Key ResponsibilitiesPQA for Industrial Sector, Program Lead for QAmbassador Initiative.* As a PQA (Industrial Sector), responsible for OPAL process deployment by tailoring OPALprocedures based on the project work classification and customer processes and ensure thatthe projects adhere to CMMi V1.2 Requirements and ISO 9000 2000 Version. * Conducting gap analysis w.r.t CMMi V1.2, preparing and implementing action plans forall projects in scope in all applicable process areas to face the CMMi V1.2 Assessmentwhich was being done for the first time in Hyderabad Location.* As Program Lead for QAmbassador Initiative, ensured successful completion of twocycles. The QAmbassador initiative is about developing practitioners in the area ofDelivery excellence.Achievements* All projects facilitated for process implemented received good review rating* No internal or external escalation for any project* Successfully led the QAmbassador Program for 2 Cycles and helped the organizationdevelop practitioners competent in Quality concepts and Delivery Excellence* Mentored QAmbassadors and helped 11 QAmbassadors for successfully complete thecertification.* Conducted training in Metrics & Measurement, Causal Analysis and Resolution ,150+Practitioners through these trainings

Key ResponsibilitiesDriving business excellence initiatives for Ferro Alloys & Minerals Division* Application Writing for Business Excellence awards (Based on MBNQA)* Strategy development and design of Balance Score Cards, Tracking of Key PerformanceIndicators & Business Excellence Plan reviews* Initiate and facilitate benchmarking projects and re-engineering of processes * Take up & facilitate Green Belt projects (DMAIC Methodology)* Drive and Coordinate ISO: 9000 related activities* Drive organizational learning through Knowledge Management initiatives* ERP Implementation in Production Planning and Materials Management Function * Manpower and resource planning, Incentive studies & other IE Studies* Conduct training on TBEM, TPM, QC Tools and ISO SystemsAchievements* Successfully completed a Green Belt Project (Six-Sigma) resulting in savings of Rs.11.5 Lakhs* Conducted around 50 Man days of intra and inter-divisional ISO 9000:2000 audits* Successfully implemented Balanced Score Card in the unit as a tool for strategydeployment & performance measurement.* Assessed M/S Tata Telcon based on MBNQA Business Excellence Award* Successfully conducted around 200 hours of training in Business Excellence, TPM, QCTools & ISO Systems* Instrumental in division securing active promotion award for Business Excellenceactivities among Tata Group of companies* Played a key role in Division being awarded CII Productivity ER award for 2003* Was a member of the Materials Management module & Production Planning module for ERPimplementation (Involved in process re-engineering and development of Business Blue-prints