Professional Resume WriterKK _ Specialties: Retail Operations, Supply chain, Product Management, Ecommerce Business Operations, Delivery Operations, Rural Management, Business Administration etc. .., People Management, Captive (GIC) and Services clients, Sales & Marketing, Project Handling FMCG, Consumer Durable, Automobile, Supply chain, E -commerce, Vendor Management, eCommerce operations, Category management, Merchandise Assortment and Analytics, Web analytics, Customer gap analysis, Account Management, Presales, Product Solutioning.Managing the cross-functional execution of the product roadmap & working closely with multiple stakeholders/senior management/cross-functional teams, to roll out new product features. Monitoring operational/customer-centric key performance metrics, implementing best practices & process improvement in first & last-mile operations, & delivering product & service quality.Generating business from G2C & B2C services from CSCeStoreBuild Operate & Transfer (BOT) and extended the campaign ideas across ATL/BTL/B2B/B2B2C/B2C, Digital, and Direct, at various stages.Worked with almost all formats of e-commerce partners, 200+ Partner Companies (MNCs & B2B, B2C startups).Commendable record of contributing to digital promotions, and campaigns which led to an increase in e-commerce revenuesConduct a thorough analysis of OPEX issues and present them to senior management. Improve user experience through all touchpoints, web, mobile, and app by Search Marketing, Social Media Marketing, Affiliate Marketing, Mobile Marketing, Content Marking, Mail Marketing, and so onDeveloping winning comprehensive marketing plans that included complete campaign planning across media, directing communication strategy (concepts & research), and creative content development process.