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(English Below)Desenvolvi um complexo ciclo contínuo de contato com os clientes, incluindo sistema de notificação de clientes corretores e agentes bancários por sistema CRM, ao longo de todo o processo do empréstimo compra, automatizando também contato automatizado com clientes passados com presentes fluxo contínuo de vídeos informativos, e campanhas publicitárias pagas para atrair novos leads.Ao longo dos anos, esta função incluiu rebranding, planejamento, coordenação de campanhas de marketing digital e publicidade, criação de conteúdo para mídias sociais, gerenciamento de anúncios digitais, design de mídia incluindo logotipos, folhetos e e-flyers, assinaturas de e-mail, banner de 22m de largura, configuração e gerenciamento de plataformas de reputação, gerenciamento de CRM, criação de procedimentos de sucesso do cliente, criação de sites www.thewrightloans.com e www.mistylaphamgroup.com. www.loansbymisty.comRealização de reuniões semanais de marketing para apresentação de novas ideias e coordenação do planejamento de marketing.English:Co-developed an intricate ultimate customer satisfaction cycle, including everything from an in-process notification system keeping clients/borrowers and real estate agents informed throughout the loan process, to nurturing long time customers with an automated gifting system, and creating a continuous flow of informational videos to run paid ad campaigns and bring in new leads.Over the years this role included Rebranding, planning, coordinating Digital Marketing Campaigns and advertising, creating content for social media, managing digital ads, designing media including logos, flyers and e-flyers, e-mail signatures, 72' wide banner, setting up and managing reputation platforms, Managing CRM, Creating Client success procedures, Creating websites www.thewrightloans.com and www.mistylaphamgroup.com. www.loansbymisty.com Holding weekly marketing meetings to present new ideas and coordinate marketing planning.

(English Below)Aconselhar e auxiliar os agentes de crédito hipotecário em suas campanhas de marketing.Criação de modelos de campanha de marketing mensal e personalização para atender os objetivos individuais de cada escritório e agente hipotecário.Configuração e gerenciamento de todas as páginas da plataforma de mídia social da Região Oeste (dos Estados Unidos), incluindo FB, IG, Yelp, Google Business, Zillow, LinkedIn, Twitter, criação de canal no YouTube.Pesquisando plataformas de gestão de reputação, configurando e gerenciando da plataforma de reputação (Trustpilot).Participar de reuniões semanais de marketing para apresentar novas ideias e coordenar o planejamento de marketing e participar de reuniões de marketing da empresa.EnglishAdvising and assisting mortgage loan officers with their marketing campaigns. Creating Monthly marketing campaign templates and then customizing to match the objectives of each individual mortgage office and officer.Setting up and managing all Western Region social media platform pages, including FB, IG, Yelp, Google Business, Zillow, LinkedIn, Twitter, setting up YouTube channel.Researching reputation management platforms, setting up and managing reputation platform (Trustpilot). Participating in weekly marketing meetings to present new ideas and coordinate marketing planning and participating in company marketing meetings.

(English Below)Socio e Gerente de Operacoes da Primeira escola de beach tennis nos Estados Unidos-Configuração do sistema administrativo, registro de alunos, patrocinadores, parceiros, apliquei para licenças temporarias e autorizações de operação-Criação de site, do branding da empresa, cadastrei o Nome e logotipo como marca registrada nos Estados Unidos-Configurei e mantive todas as páginas de Redes Sociais, criação de conteúdo orgânico e anúncios digitais pagos e criação de campanhas por e-mail.-Prospecção e aquisição de patrocínios-Configuração do sistema administrativo para execução de 7 torneios, cadastro de participantes, captação de patrocinadores-Administração da plataforma administrativa da empresa (www.mindbody.com) e orçamento e finanças da empresa, agendamento de viagens de funcionários e atletas patrocinados, imposto de renda empresarial na California e Federal.English:First Beach Tennis School in the United States-Introducing new sport into USA Market-Business Setup, Registration, acquired licenses and permits for operation-Website creation-Acquired Trademark name and logo-Branding-Setup and maintenance of all Social Media pages, creation of organic content and digital paid ads and creating e-mail campaigns.-Sponsorship prospecting and acquisition-Tournament Setup, registration, administration-Class scheduling-Administering company administrative platform (www.mindbody.com) and company budgeting and finances, employee and sponsored athletes travel scheduling.

DEME Group/Dredging International/ Dragabras was the Brazil National branch in Latin America(English Below)Gerenciamento de relacionamento de clientes, empreiteiras Brasileiras, espanholas, venezuelanas, australianas e americanas.Responsável por adaptar propostas técnicas da central na Bélgica para a condições e legislações locais.Planejamento e preparação de licitações de projetos de dragagem e remediação ambientalResponsável por apresentar as propostas técnicas e comerciais aos clientesPesquisa contínua do mercado portuário e ambiental no Brasil para identificar novas oportunidades de projetos.Representei a empresa em conferências e seminários, tripulando estande da empresa na NavalShore, Rio Oil & Gas e Intermodal de 2011-2015 e apresentando projeto de derrocamento debaixo de água na EcoBrasil 2015English:-Client interface/relationship management with Brazilian, Spanish, Venezuelan, Australian and American contractors.-Responsible for adapting technical proposals sent from the head office in Belgium to local conditions and regulations.-Planning and Preparation of Bids for dredging and environmental remediation projects-Responsible for analyzing, summarizing and preparing project information to pass to calculations department at head office (Belgium), receiving detailed project design from calculations department, transforming design into a commercial proposal and a technical proposal-Responsible for presenting technical and commercial proposals to client.-Continuous industry research to identify new project opportunities in port development and environmental remediation projects in Brasil.-Represented the company in conferences and seminars, manning company stand at NavalShore, Rio Oil & Gas and Intermodal 2011-2015, presented underwater Rock Blasting Project at EcoBrasil 2015

Pre-project:-Project/bid planning and setupDuring project execution:-Coordinating subcontracts and subcontractors-Project efficiency: project cataloguing and reporting, production maintenance and reporting to head office.-Interface between the client (key stakeholder: 2010 Porto de Tubarao-Vale) the dredging vessel (operations/production-Captain of the vessels), the head office (reported to the Project Manager and head office in Belgium)

English BelowConstituição da associação no Brasil, pesquisa de mercado, captação de novos e renovação de associados pessoas físicas e jurídicas, Criação de plano de patrocínio, seleção e recrutamento de associados para diretoria, vendas e coordenação de estandes, coordenação de conta bancária empresarial, administração e contabilidadeCoordenação e seleção de apresentações, montagem/desenvolvimento de programa de conferências.Contratação e coordenação de equipe durante o eventoEnglish- Market research (of Brazilian dredging industry and associated support services) / capture of new and renewal of individual and corporate members, Creating sponsorship program, Coordination of Business Bank Account, Marketing and attracting sponsors, selection and recruit members for the association's board, administration and accounting, sales and coordination of stands of the 2nd conference that brought together 300 representatives of Brazilian companies and international dredging and dredging support services. - Event Production, team coordination during the event- Coordination and selection of presentations, assembly / development of conference program. - Event wrap-up, continuity strategies for the Brazilian Dredging Association.

- Administering and managing technical and work preparation courses for the hospitality industry in Australia. - Completed maximum of 6 months of work, as determined by Australian work visa.

- Coordination and Production, Marketing, for event which brought together 200 representatives of Brazilian and International Companies in Dredging and Dredging Support Industries.- Market research creating a mailing list, recruiting 220 paying members in 3 months.- Marketing proposals for event sponsorship, setting up the conference website, selecting all event services, press releases and interviews, coordinating payments, managing business account and administering for the 3-day event. - Development of content and design of the ABD Website: www.abdwedabrazil.com.br

- Commercial Representative- Interface with clients: client prospecting, aiding in development of project outlines for public auction, following up on projects until contract signing, analyzing contracts. - Commercial development in partnership with company president, taking small dredging company into mid-sized pioneer in dredging technologies in the brazilian market, currently competing with large-scale international companies for public auction projects. - Representative at the WEDA (Western Dredging Association) Brazil Chapter Conference 2007 and WEDA Conference in St. Louis, MI 2008.- Resident Engineer- on-site directing dredging and Rock Blasting using Explosives.- Environmental Licencing, including development of Environmental Impact Analyses and Reports for Installation Licencing of national reserve area, for ship maintenance, installation of ports, dredging and shipyard maintenance.

- Utility infrastructure planning and design including stormwater management and storm drainage studies, water transmission and distribution, sanitary sewer design including flow calculations, environmental alanlysis, permit processing, and site grading for parking lots and public street improvements.-Participation in major private and public utility projects and on commercial and industrial site developments and improvements, working on projects from initial conception through detailed design. -Participation in project meetings with clients which included architects, developers and contractors.

-Quake-tie seismic/windload tie-down system engineering support, performing calculations to develop calculation database program, take-offs, shop drawings (Autocad) and project quoting.-Studrail placement configuration, client interface including studrail customer support, quoting and order processing. Presentation of studrail shear reinforcement application in meetings to groups of structural engineers and architects. -Macalloy tension rod system customer support and project quoting.

Phase I project management, Environmental surveys, Field data collection, laboratory soil and concrete testing, computer database assimilation, report production, project marketing, client communication, writing proposals, coordinating scheduling and project assistance including use of Autocad, Microsoft Word, Powerpoint and Excel.

(English Below)Colaboração na concepção e desenvolvimento do sistema de reparo de dutos no fundo do oceano por veículo remotamente operado, incluindo pesquisa em módulos existentes e desenvolvimento de componentes adicionais e revisados para atualização e atendimento a novas especificações.Apresentação de seminário para engenheiros juniores para familiarização com novo sistema proposto.Preparação de apresentações para utilização em reuniões com clientes para propostas de projetos.Organização e preparação de testes de manutenção para módulos de forjamento de sistema de reparo de dutos. English:Collaboration in conception and development of remotely operated ocean floor pipeline repair system (Diverless Sealine Repair System (DSRS/ ARCOS) including research on existing modules and development of additional and revised components for upgrading and in order to meet new specifications. (See http://www.sonsub.com/equipment/prs.htm ) Full Conception of new design technical proposal for use in negotiation with clients. Presentation of seminar to junior engineers for familiarization with existing modules and new proposed system. Preparation of presentations for use in client meetings for project proposals. Organization and preparation of maintenance testing for forging modules of pipeline repair system.

Map and model creation for traffic and highway design and improvement using Microstation and Microsoft Powerpoint, data assimilation, manipulation and presentation using Excel.

Assisting with:Phase I project management, Environmental surveys, Field data collection, laboratory soil and concrete testing, computer database assimilation, report production, project marketing, client communication, writing proposals, coordinating scheduling and project assistance including use of Autocad, Microsoft Word, Powerpoint and Excel.