Krishna Chaitanya Kondala Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

A QSR running Konjaw's, Dil Punjabi, Khichdi Bar and Papa Da Dhaba brands.

Remote

Goa

Reporting to the founder and working with him to define the product roadmap.Backlog grooming and writing product specManaging key customers to prioritize their specific needs in the development roadmap and providing solutions in lieu of a development approach. Discussing technical solutions with the founder for key features of the product like localization and scheduling. Running planning poker, sprints, and retrospectives.Work with the product designer for wireframes and finalise design/UXParticipate in screening and hiring candidates

Goa

Reporting into the co-founder, working on making selling online easier for sellers in the Indian e-commerce space. Responsible for Channel Integrations and overall CX. Responsible for running the Sprints (Product) and working with cross-functional teams to identify the customer need and build requirements.Leading the Elasticsearch DevOps, Search and Analytics team.Responsible for being a liaison between Browntape and Marketplaces like Amazon, Flipkart, eBay, etc.,Responsible for identifying new features according to market requirements, conceptualizing, designing and taking the feature to the market. Responsible for working with the Head of Technology to define the technical architecture.Create wireframes, prototypes and Designs for user stories

Mumbai, Maharashtra, India

Reporting into the Associate Director, Product, responsible for ideation, research and development of the customization module, customer website, customer app and campaigns for JD Omni, the e-commerce and POS solution.One of the key problems as gathered from my insights in the previous role was customization of the user websites and apps. Built a mobile-first CMS system, which could be used both on Mobile and Web. Responsible for working with Direct-i and Google to integrate with their email solutions (and Google Apps).Writing Product Spec, backlog grooming and planning sprints with the project managerWorking with the Design team to ensure the design sprint runs ahead of the engineering sprint, and finalise prototypes.

Pune Area, India

Responsible for the market adoption and launch of the new e-commerce + POS software in Pune City.Technology head for the country in gathering voice of the customer and leading user experience research.Hired a team of 35 Relationship managersUnder my supervision, Pune became the #1 city on basis of CX (Customer Experience).Applauded by the Regional Sales Head and received the Leadership Excellence Award in the annual RnR function despite being in the system for just 2 months.

Hyderābād Area, India

Consultant for the Program Managers in the team for Technical Projects, Analytics and Process Improvements.Consultant PM for the Amazon 3D Printed Products launchContributed to the hiring efforts for specialists and managersLed the dev efforts for the Duplicate Identification Tool and Price Competitiveness ToolThese tools improved the productivity by 50%. Automated an entire project reducing 2 HCs, optimized several processes improving performance by at least 20%.Setup the hiring tenets, wiki pages, analytical team, and optimized two major audit programmes for the Marketplace tech team

Hyderabad Area, India

Launched 3 major paid services (Enhanced Detail Page Content, background cleanup and Jumpstart your Sales) for sellers in the EU marketplaces (5MM Business) and managed the marketing campaigns for all ABS services. Hiring and HC allocation.Led the dev efforts for background cleanup tool, all ABS sign-up pages and communication modules. Responsible for OPEX planning, Headcount allocation & 3YP for all ABS services with a team size of15 with 5 dotted line offshore reports

Hyderabad Area, India

Hyderabad Area, India

Led the development efforts to create a new metrics tracking system using Sandbox in DW - saved 50% time of specialists in updating their launchesWorked with other product management teams on the new seller facing tool - Product Classifier.Responsible for assigning tasks, troubleshooting issues, making sure that the tasks are delivered within the SLA for a team of 10 and providing weekly metricsMet and trained the Partner Management team (UK) on simple listing creation processes to reduce the number of tasks received by the listing team and improve the TAT for the sellersWorked with a Partner Manager to create a quick launch template which saved 18% on launch time for sellers in the hardlines categoriesBuilt new reports and auto responders in Salesforce CRM to ensure that the tasks are delivered within the SLAAdded new services along with the A+ Lite project - uploading videos and designing storefronts and brand size charts for sellersParticipated and identified few major bugs in bug bashes for Amazon apps (Cloud Drive for Android, Kindle for Android and Flow for Android). Added as a permanent beta tester for Cloud DriveAppreciated by a Sr. TPM for being the voice of the customer in leading the efforts to reduce bugs in the listing creation process for sellers in the EU regionLaunched the Platinum services project in DEMember for the Art category launch in the USRe-defined a few listing processes to get data prior to working on a task.

Hyderabad Area, India

Led the development efforts for creation of Amazon's Lead Generation and Qualification Tool and product page clean-up toolDeveloped tools and improved processes around the listing creation platformOwned and launched a pilot for a project A+ LiteAccount Management and Marketing (promotions) for 3 platinum sellers in the UKDeveloped tools for a new category launch, Amazon Wine (US)Setup remote access machines to reduce the usage of system resources on a specialists laptop and increase speed for resource hungry tasksTrained 5 batches on HTML, x-paths and data collection automation.Worked with other teams in the merchant services group for setting up new projects/processesIdentified as the member to co-ordinate dev efforts for the whole of merchant servicesSupported a total of 200 sellers and ~500K listings

Hyderabad Area, India

Make a Difference empowers children living in orphanages and street shelters to discover their true strengths and unleash their full potential. MAD is a movement of young people taking ownership ofthe institutionalized children in our community.The Operations Fellow is responsible for managing the operations across centres(orphanages and street shelters) in the city. Ensure a congenial operating environment so that the volunteers are able to carry out their activities smoothly, centre authorities are informed of our progress and children get the best from us.Center Related:• Identifying new centers at the beginning of the academic year, and ensuring all centers fit the profile standards• Round the year liaising with centres in the city, coordinating with the orphanage authorities on closure and commencement of class and communicating with the respective center heads• Monthly batch visits at every centre• Troubleshooting: ensuring smooth operation of MAD activities across all centres• Organizing and chairing monthly centre head meetingsVolunteer Related:• In-Charge of Volunteer Allocation• Hiring Volunteers for the year• Ensuring classes are not missed in any center and 56 classes happen in a year• Ensuring updation of child profile on webapp, including assessment scores and school marks and comments• Ensuring volunteers have all teaching materials as required• Enforcing volunteer standard in MAD (below Zero credits means must leave the organization)• Monitor and manage credit ratings of volunteers

Hyderabad Area, India

Franklin Templeton Investments is a global investment firm and is one of the world’s largest asset management company with over US$844.7 billion in Assests Under Management (AUM). My role (graduate trainee) was to measure, report, analyse and deliver data in a readable format for all the ad-hoc and standard requests related to sales and assets of Franklin Templeton.• Standardised 1 report - I/O daily million dollar report• Created an access application to track the productvity of the team better• Automated manual tasks and processes for the sales admin team. This saved a total of 8 hours/week in the time spent by the team• Member of the product development testing team - DW sandbox• Conducted trainings on the financial markets, types of funds/capital as part of business quest sessions and communication skills training for the sales admin team• Designed a self scoring test in Excel for recruiting new associates in the sales admin team

Teach for India is a nationwide movement of outstanding college graduates and young professionalswho will commit two-years to teach full-time in under resourced schools and will becomelifelong leaders working from within various sectors towards the pursuit of equity in education. Iwas responsible for spreading awareness in my college and identifying applicants & high potential candidates (HPC).• Spread awareness by conducting small events• Identified 3 HPCs• Participated in monthly discussions on how to spread awareness in other colleges/cities

Campulse is a colourful youth magazine for UG college campuses across Hyderabad. The content of the magazine helps students keep up with what is happening in other colleges.• Designed all the editions• Wrote two articles• Co-edited 3 editions of the magazine All while working remotely.

Hyderabad Area, India

Echo is a performing arts company. http://www.echo-india.com/Quoting from the website, "It started as a meager idea, a few innovative thoughts that ran through Aamir Tameem’s mind, when the team came together, the only thing he heard was an "Echo" of his thoughts – And Echo India was born on 20th September 2009"I took up multiple roles in the beginning - from designing the company's logo to merchandise, billboards etc to managing finances and recruiting staff.- Conducted/organised a curtain raiser event, a charity rock show 'Elahe' held in SVM Mall, Jubliee Hills. - Co-organised the main event 'Antaragini' - A state wide talent hunt for artisans from all forms - Acting, Dance, Music, Vocals. This show was also recorded for telecast by a major local channel MAA TV.

Bachelor Of Science, Microbiology, Genetics, Chemistry

Activities and Societies: Organising Committee Founding Member: Xpressionz Club

Ssc

TERI Green Olympiad - rank 2 school level; 23 National. Terra Quiz (aired on Nat Geo) - International quiz for 33 top schools.