Krishna Chaitanya Chaturvedula Email & Phone Number

Hyderabad, In

Hyderabad, In

Hyderabad, Telangana, India

Hyderabad Area, India

• Providing L3 support to customers hosted in OCI, Azure, AWS, On-Prem environments.• Responsible for builds, support of servers in various cloud environments.• Managing a team of 12 memebers.• Responsible for Customer management, CSAT, Critical Customer management• Working on Service Now, vFire and Cherwell Ticketing tools.• Responsible for all Infrastructure related issues.• Hands on experience in Change and Incident Management.

Hyderabad Area, India

• Provide operational support on a 24x7 rotation basis.• Maintaining Data Center within SLA’s.• Maintaining RPO and RTO as per project requirement• Handled P1, P2 and P3 tickets• Handled L1 and L2 tasks in Linux and Open VMS• Preparing documentation as per project requirement. • Interacting with Client for project requirement• Submitting all required reports to client• Experience in data center consolidation activities.• Providing training to team members as… Show more • Provide operational support on a 24x7 rotation basis.• Maintaining Data Center within SLA’s.• Maintaining RPO and RTO as per project requirement• Handled P1, P2 and P3 tickets• Handled L1 and L2 tasks in Linux and Open VMS• Preparing documentation as per project requirement. • Interacting with Client for project requirement• Submitting all required reports to client• Experience in data center consolidation activities.• Providing training to team members as required• Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA Show less

Hyderabad Area, India

• Implementation and Management of Remote Network Management.• Configuring and troubleshooting various internetworking devices like Cisco Router, Switch, hub and Modems.• Performing IOS upgrades for CISCO Switches and Routers.• Creation and implementations of Access Control Lists on Cisco routers and firewalls.• Switch port configurations; Vlan configurations on Cisco 1900,2950,3500 series of switches• VLAN management and IP helper address addition for network… Show more • Implementation and Management of Remote Network Management.• Configuring and troubleshooting various internetworking devices like Cisco Router, Switch, hub and Modems.• Performing IOS upgrades for CISCO Switches and Routers.• Creation and implementations of Access Control Lists on Cisco routers and firewalls.• Switch port configurations; Vlan configurations on Cisco 1900,2950,3500 series of switches• VLAN management and IP helper address addition for network devices.• Configuring and implementing DHCP scopes Move/Add/Changes.• Troubleshooting and administration of leased line for post office.• Installation of Antivirus .• Configuration ISDN and video conference• Configuration and administration of server and computer hardware.• WLAN administration and troubleshooting in major networking concepts and shift handling. Show less