Krishna Duncan Email and Phone Number
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Senior executive experience with global companies and working with industry leaders (CEOs, CFOs, COOs, CIOs, CTOs) Highly experienced leader proficient with technology and business operations, bridging the gap between corporate leadership and the technology group, ensuring that the corporate defined strategy is wholly translated into the technology strategies utilizing carefully selected solutions with highly efficient implementations and teams. Develops insightful strategies & hiring, building, & driving international teams to create global technology platforms and operations that dovetail seamlessly with business objectives. Has quarterly 1-on-1s meetings with eBay’s CIO and quarterly business operation review with the leadership team. Resourceful problem-solver with a proven ability to identify issues and collaborate with global stakeholders across multiple business verticals to meet both short-and long-term business goals. Demonstrated talent for turning around struggling IT operations or projects. Strong history of effectively managing teams. Record of meeting all regulatory requirements, driving effective technology solutions, evaluating and implementing various cloud-based platforms including Microsoft Azure, Salesforce, Google Cloud Platform, and Oracle Service Cloud; and continuous improvement. Noted by colleagues, leaders, vendors, and external customers (including national security agencies and international regulators) for exceptional implementation, process improvement, interpersonal, relationship-building, and communication skills. I am currently enrolled in the University of Miami's Innovation in an AI Era executive education. AREAS OF EXPERTISE• Global IT Ops Oversight • Digitial Transformation • Legal Technology Groups• Project / Program Mgmt. • Strategy • Stakeholder Relationships• Vendor Negotiations / Mgmt. • Strategic Alliances • Cross-Functional Leadership• Cloud Services Implementation • 3rd Party Negotiations • Regulatory Compliance• ERP Implementation • IT Policy Definition • Process Improvement• Risk Avoidance / Mgmt. • Strategic Planning • Financial Management• SLA Negotiations • SAAS Review & implementation
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Senior Vice President Of TechnologyArtificial By DesignFort Lauderdale, Fl, Us
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Member Of The Board Of AdvisorsFlorida International University - College Of Business May 2024 - PresentMiami, Fl, UsAppointed to the Board of Advisors for Florida International University College of Business -
Head Of Technology Enablement And InnovationCoca-Cola Consolidated Jan 2023 - PresentCharlotte, Nc, UsHead of Technology Enablement and the Innovation Group. Lead a team to ensure the delivery of technology products, solutions, and services to support our business partners. Established relationships with senior leaders across multiple verticals to improve services, solutions, and SLAs. -
Founder, Advisor And Fractional CtoDirect Global/Direct Co-Ops Jan 2022 - PresentToronto, Ontario, CaStart up ride-hailing and food delivery services platform. Founder, advisor, and remote CTO advising leadership team and guiding growth path. Formalized IT Department, including processes and developed SLA’s. Worked with the leadership team to seek series A funding. -
Chief Technology OfficerPhoenix Consulting And Advisors Corp Jul 2018 - Dec 2022Sr. executive experienced with leaders (CEO, CFO, COO, CIO, CTO)Providing strategic thought leadership across multiple globally dispersed verticals. Client liaison advising CIO, CEOs, and Sr. Directors from all verticals regarding driving transformations; AI, cloud, hybrid-cloud, ML, RPA's & digital transformations, ERP systems, software selection, organizational changes, product & process improvements in all industries. Ensuring corporate define strategies, financial, audit, compliance, & privacy requirements are met. Provide technology departments with privacy, risk, audit, compliance supports to external groups. Overseeing platform development that handles critical data such as PCI, PII, & companies transactional data all while meeting extreme security and privacy requirementsDevelop Technology Strategies• Review company goals (companies ranging from large scale online companies, large scale technology H\W sellers, large scale commodity manufactures, legal groups, medical practices, and education institutions) and develop technology strategies that meet corporate defined strategies, culture, & drive transformations.• Review department competencies, resources, and skills; identified gaps, weaknesses, strengths, and opportunities then develop action plans improving technology departmentNurture Organic Growth• Representing the technology group built\strengthen relationship with company C level leaders and vertical leads to remove process, cultural, and implementation barriersDirect the implementation of innovative technical solution• Head-up evaluation and implementation of solutions to meet client goals and initiatives. .Oversee the modernization of technology groups and infrastructure• Migrating from legacy and labor-intensive systems to cloud-based platforms utilizing AI solutions• Develop strategies to create a more innovative technology department• Break down barriers between corporate groups allowing for improved innovation faster implementation
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Enterprise Architect Office Of The CioEbay Aug 2016 - Jul 2018San Jose, Ca, Us• Managed cross-functional teams that drove solutions to complex global issues spanning multiple business verticals, projects, and resources, and evaluated vendor risk. • Managed cross-functional teams that drove digital transformation for key areas of eBay business operations.• Primary representative from the Office of the CIO on eBay's GDPR team. Led initiative to ensure compliance with EU-driven GDPR; co-developed strategies for eBay’s privacy team.• Managed team with business partners to develop a global law enforcement platform with PCI, PII, and eBay transactional data with extreme security guidelines, future standards, and growth estimates. Completed in 7 months.• Acted as the primary conduit between the technology teams and the Risk, Audit, Compliance, BC/DR, InfoSec, Legal, and Privacy depart. Primary role of helping to define the policies, procedures, and metrics used to measure and monitor ongoing success or improvement.• Managed the team that developed and implemented the collaboration between eBay and the FBI. Worked with the Sr. Director of the FBI's Anti-terrorists unit to deploy the National Security Letter (NSL) anti-terrorism platform.• Protected and defined data / corporate access that met US court requirements and eBay’s compliance, privacy, risk, and security guidelines; collaborated with Legal Director to defend eBay's data-handling. • Worked on privacy request management team, the lawfulness of processing & consent, breach response, and data discovery, mapping, and retention• Ensured platforms aligned with eBay's cloud strategy • Oversee platform development for global complex solutions spanning multiple verticals and companies.Key Accomplishments:• Met GDPR deadline without penalties/fines while adhered to eBay's privacy, compliance, and security guidelines. • Partnered with UK Senior Director of Analytics and Senior Director of Legal in negotiations with the UK VAT regulators, then achieve compliance with UK VAT regulations. -
Solution ArchitectEbay Aug 2015 - Aug 2016San Jose, Ca, Us• Develop the Solution Selection process used by eBay Office of the CIO• Responsible for all eBay.com’s legal department’s technology needs and platforms. Managed the relationship between the Office of the CIO and the Legal department• Lead team that ensured SAAS providers met privacy and security requirements including SOC II• Experienced in leading and supporting mergers and acquisitions, including due diligence, technical capabilities analysis, and strategic integration.• Collaborated with geographically dispersed teams and verticals to implement solutions that met the business, security, and privacy needs of complex vendor and legal problems. Develop the Solution Selection process used by eBay Office of the CIO.Key Accomplishments:• Eliminated inconsistencies regarding efficiency, risk, compliance, privacy, security gaps, and processes.• Reduced timeframe, saved costs, and eliminated third-party law firms by identifying and implementing an Early Case Assessment (ECA) solution that facilitated the Legal team’s ability to rapidly decide methods of handling litigation.
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Solutions ArchitectEbay Inc. Consultant From Zedventures Inc. Oct 2014 - Aug 2015• Examined processes and technology of eBay’s global Legal Department and recommended changes.• Key member, from the OCIO, of the technology team that led successful eBay / PayPal corporate divestiture.Key Accomplishments:• Achieved SEC deadline of divestiture by spearheading technical aspects; migrated data for 388 applications within six months, separated data / related applications, and completed process to form two corporate entities.
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Senior ConsultantComputer Management Systems Jun 2012 - Oct 2014• Technology and business development consulting services, advising and supporting the medical, legal, educational, and financial (Tax, Mortgage, and Accounting) sectorsIndependent consultant
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Vp Of TechnologyVitel Mobile Inc May 2011 - Oct 2014Miami, Fl, Us• Managed cross-functional teams, oversaw Technology Department, and provided solutions for $200M master distributor of Samsung and LG mobile devices in Latin America and the Caribbean; evaluated business processes, recommended application developments, and implemented changes. • Performed Chief of Staff duties and strategic thought partner to the CEO• Oversaw technology vendors and conducted contract negotiations.• Oversaw development and implementation of a custom ERP system.• Created technology cloud strategy for communication, security, and data storage.Key Accomplishments:• Improved client communication & retention, profit margins, and order fulfillment by strategically aligning IT with organizational short- and long-term goals.• Cut 18% off theft and Breakage Damage Loss (BDL) by implementing new policies and internal tracking solution. -
Director Of Information TechnologyAtkinson, Diner, Stone, Mankuta And Ploucha Sep 2007 - May 2011• Managed all technology initiatives and oversaw selection and implementation of ERP systems.• Developed offsite disaster recovery infrastructure and evaluated technology vendors and solutions. • Met with executives, clients, and top management to align business objectives with technology. • Evaluated and deployed Perfect Law ERP asset management system to ensure accurate billing.• Institutionalized Citrix as a solution for remote access; facilitated staff ability to securely obtain Firm and client data.• Sharpened efficiencies and optimized cost control by implementing virtual environment for servers and desktops.Key Accomplishments:• Implemented Interwoven, case, matter, and document management solution that improved client data handling.• Strengthened SLAs, eliminated redundancies, and hurricane-proofed technology by designing and implementing offsite data center that included bandwidth management using VPN’s.
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Manager Of Information TechnologyEac Consulting, Inc. Jun 2006 - Aug 2007Miami, Florida, Us• Build and led multi-person technology team for civil engineering firm; established budget, documented procedures, and provided training manuals, and led new implementation and projects.• Initiated implementation of processes that improved customer relations, communication, and talent allocation.• Negotiated contracts with hardware / software vendors, service consultants and established formal SLAs.• Implemented LAN, VLAN & WAN access for remote users while developing backup & redundancy systems.Key Accomplishments:• Formalized IT Department, including processes and SLA’s. • Unified firm by designing voice and data, wide area network that connected multiple Florida offices. -
Computer System EngineerBarry University Jun 1998 - May 2006Miami Shores, Fl, UsAnalyze technology needs of various academic departments.Evaluate, plan, execute, and document support issues and resolutions.Manage and coordinate work assignments for liaisons of 5 departments (Approx. 670 PCs).Create essential documentation used for system support.Train and supervise daily activities of employees.Evaluate, and recommend, new technologies for clients.Determine effective resolution of client t issues -
Graduate Assistant - System EngineerBarry University Jun 1996 - May 1998Miami Shores, Fl, UsResponsible for the desktop computing need for the following university departments: 1) Admissions 2) School of Business 3) Library 4) Institutional Advancement 5) Alumni 6) Nursing School 7) Records Department. Train and manage part time staff
Krishna Duncan Skills
Krishna Duncan Education Details
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Nova Southeastern UniversityBusiness Intelligence And Analytics And Enterprise Systems -
Barry UniversityGeneral
Frequently Asked Questions about Krishna Duncan
What company does Krishna Duncan work for?
Krishna Duncan works for Artificial By Design
What is Krishna Duncan's role at the current company?
Krishna Duncan's current role is Senior Vice President of Technology.
What is Krishna Duncan's email address?
Krishna Duncan's email address is kd****@****ult.com
What is Krishna Duncan's direct phone number?
Krishna Duncan's direct phone number is +140725*****
What schools did Krishna Duncan attend?
Krishna Duncan attended Nova Southeastern University, Barry University.
What skills is Krishna Duncan known for?
Krishna Duncan has skills like Project Management, Disaster Recovery, Business Analysis, Management, Information Technology, Business Process, Software Documentation, Security, Strategy, It Strategy, Process Improvement, Leadership.
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