Krishna Kande Wewalage Email & Phone Number

Joondalup, Western Australia, Australia

✅ Utilised data analysis skills to track and optimise Library loans, resulting in a 15% reduction in overdue returns.✅ Acted as the first point of contact for Library inquiries, answering phones and emails through the CRM system, with a high level of query resolution rate.✅ Recognised as the go-to person in learning management, assessment and reporting software such as Canvas, Panopto, PebblePad, and Turnitin.✅ Introduced and conducted training sessions for students on utilising Library resources effectively, resulting in a 20% increase in user satisfaction.

Sri Lanka

✅ Ensured data integrity by correcting data entry errors and implementing data standardisation, reducing data-related issues by 25%. ✅ Analysed trends of employee engagement scores and developed various activities including weekly virtual events, cross-functional team catchups and newsletters, improving employee satisfaction from 65% to 75%within 2 months. (Culture Amp engagement index) ✅Assisted in organisational change readiness and impact assessment and developed change action/communications plan to support business transformation program. ✅ Prepared statistical reports using advanced Excel for senior management on project financials, facilitating data-driven decision-making and reducing costs by $15K.

Sri Lanka

✅ Recognised for outstanding interpersonal and public speaking skills, inducting more than 60 employees per day. ✅ Managed complete and accurate employee files for MAS Bodyline group with over 6000 employees, ensuring compliance with HR standards and legal requirements. ✅ Coordinated with the HR team to process payroll statements and employee contract documents accurately. ✅ Assisted in the end-to-end recruitment cycle including sourcing, reviewing, interviewing and onboarding whilst implementing changes to improve the employee onboarding experience.

Sri Lanka

✅ Maintained employee master data in HR systems and MS Excel spreadsheets, and performed data cleansing to improve accuracy by 20%.✅ Collaborated with the HR manager to implement an employee feedback platform, resulting in a 30% increase in employee engagement levels.✅ Assisted and guided the new hires throughout the interviewing and hiring process, maintaining a high level of engagement and onboarding experience scores.

Masters, Human Resources Management And Services

Ba Hons Business And Management, Business, Management, Marketing, And Related Support Services

Diploma, Business Management