Krishnakumar Gopalan Email & Phone Number

Mumbai, In

- Currently at the helm of Bharat Petroleum Corporation Limited as the Chairman and Managing Director of the organization. - New chapter of a wonderful and enriching journey spanning diverse leadership experiences across business and functional domains in my 36 year long ongoing stint at BPCL. - From launching new brands to redefining our workforce to executing path breaking initiatives in this sector, BPCL has played more than a vital role in defining, nurturing and enriching my life, both on the personal and professional front and has played a pivotal part in making me the human I am today.

Mumbai, In

- Prior to my elevation as the Chairman & Managing Director of BPCL, I was the head of BPCL’s Lubricants business.- I had the fortune of spearheading the aggressive growth in the domestic and international markets of our premier lubricants brand - MAK Lubricants.- I was also given the opportunity to lead the expansion of our product portfolio to cover new and emerging industrial, agricultural, passenger and commercial vehicle segments.

Mumbai, In

- In my earlier stint an Executive Director of HRD, I was tasked with redefining the future of BPCL's workforce.- I had the fortune of working with an amazing set of individuals in bringing about a transformation in skilling and leadership development within the organisation and future proofing BPCL in the face of the emerging technological and market challenges and the paradigm shifts in our business landscape.

Mumbai, In

- As Chief General Manager HRD I was responsible for leadership development , talent management , recruitment, performance management and innovation.

Mumbai, In

- Responsible for building equity and sales volumes of the flagship brand of lubricants of BPCL across 4 channels.- MAK brand of Lubricants operates in a fiercely competitive environment and thus the responsibility involved introducing relevant marketing strategies (involving product, pricing & services) and brand building (through ATL/BTL activities).- I led a nurtured set of professional colleagues, involving them to blend technology for providing assistance to sales, tracking brand life cycle and redundancy issues, while maintaining a hawk’s eye view on the bottom lines of the Lubricants business, in BPCL. - Responsibility also included managing harmonious operations of the 4 sales channels (Reseller, Direct, Exports & Institutional), resolution of conflicts, if any, coordinating with SCM (for proper product placement at optimum cost) and refineries for pricing matters pertaining to Base Oil, R&D and Finance.

Mumbai, In

- Developed and structured the learning, development and knowledge management processes to ensure a professionally run, business centric learning organisation.- Tasked with the responsibility of bringing about a transformation in skilling and leadership development within the organisation and future proofing BPCL in the face of the emerging technological and market challenges.

Mumbai, In

- Head of Customer Loyalty - BPCL’s loyalty program is the largest in India with millions of members.- Role included strategy for building customer loyalty, P&L responsibilities for the loyalty program, Operations (managing backend activities through outsourced teams), Dealer Channel training and alignment, etc.

Mumbai, In

Mfm, Finance

Bachelor'S Degree, Electrical And Electronics Engineering

Class X