Krishnakumar Ps Email & Phone Number

Hyderabad, IN

Hyderabad, Telangana, India

• Design policies that align with overall strategy
• Formulate business strategy with others in the executive team.
• Implement efficient processes and standards.
• Coordinate customer service operations and find ways to ensure customer retention.
• Ensure compliance with local and international laws (e.g. data protection)
• Oversee the implementation of technology solutions throughout the organization.

United Arab Emirates

• Executed daily operations of Customer Relationship Engagement.Work collaboratively within Operations & Business Development team and in partnership across regions, to establish controls within a risk management.
• Contributes to workflow process improvements and system enhancements.
• Working closely with our technology development teams to design system solutions, the aim to automate as much of the exceptions process as possible.
• Ensure implementation of regional management and administrative procedure in line with established policies across the company
• Other ad-hoc operational tasks under the Management discretion
• Reviews and submits reports that provide critical data to drive ongoing operational performance improvement.

Hyderabad Area, India

• Proven track record of working cross-functionally to meet critical deadlines and resolve issues
• Maximize regional P&L revenue generation
• Manages and develops team competency coverage through cross-training, leadership development and succession planning
• Reviews daily, weekly and monthly service levels/metrics. Provides recommendations and implementation of quality improvement methods
• Drives innovation to improve collections performance and / or reduce cost to serve
• Natural leadership qualities with a focus on problem-solving and operations

Coimbatore

• Conceptualizing, scheduling & enforcing project activities and managing day-to-day operational aspects of project & scope
• Improving user experience across the digital stream on a website, app or some other application
• Monitoring deliverables prepared by team before passing the same to client
• Establishing & promoting user interface design guidelines, best practices & standards
• Elevated growth, margins and revenues by 80-90% by executing more than 100 projects
• Conducting site analysis, keyword research & mapping and competitor SEO research

Maldives

• Presented lectures on UX / Graphic Designing; participated in Corporate Training & Workshops
• Led development and implementation of Design Strategies & Workshops
• Managed Design Course Curriculum and Syllabus Preparation

• Spearheaded Graphic / UX Designing and team members for end user customization with Content Management System (Joomla 1.5)

• Spearheaded the design & implementation of Web & Graphic Designing
• Monitored graphic designing for newspaper & magazine publications and met deadlines and targets

• Identified client’s requirements and created corporate websites, portals & extensive web applications
• Designed user interactive sites, layouts & site graphics and templates on development of future pages
• Ensured quality of finished websites including the validation of web forms links & functionalities

• Developed corporate & client’s websites and UI designs for overseas & domestic clients
• Prepared graphics including icons and logos; imparted web design & development training / mentoring to Future IT Aspirants and Engineering Candidates

India

M.Sc (It), Information Technology

Diploma In Elite E-Commerce Professional, E-Commerce/Electronic Commerce, O+

M.Sc, Chemistry

Bachelor'S Degree, Chemistry