Krishnakumar Vijayan Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru Area, India

Responsible for : • Ensuring contractual information security, regulatory & compliance requirements are met for existing and new opportunities • Performing periodic risk-based IT audits/testing as assigned to ensure adherence to compliance requirements such as ISO27001, PCI-DSS, HIPAA, SSAE18• Administering security incidents and DLP’s are tracked and facilitate Root Cause Analysis (RCA), identification of corrective and preventive actions • Establishing security baseline for new business platforms & delivery models such as Cloud (Azure, AWS, Google & Oracle MSP’s), Global Command Centre (GCC) • Driving enablement initiatives to projects on various compliance and regulatory standards like ISO27001, ISO22301, PCI DSS, HIPAA, GDPR, NIST • Managing IT Audit Findings Analysis, Process Reviews, and Information Security Control Framework reviews and executing organizational/BU/Project level initiatives to ensure compliance to contractual or regulatory requirements• Initiating governance of account level IT Security metrics/controls and reporting to business unit leadership through monthly/quarterly organizational governanceHighlights:• Collaborated effectively in creating a Risk Classification framework for customer engagements as an effective method for value-based dynamic risk governance• Associated with an initiative on preventive risk management, resulting in a 51% reduction of Infosec & Data Privacy related risks identified in customer engagements

Bengaluru Area, India

Responsible for :• Planned, designed and documented monitoring solutions for customers using IBM Tivoli suite of products• Migrated existing solutions running on non-Tivoli products to IBM Tivoli platform• Participated and contributed in CAB Meetings, assisted in identifying and implementing continuous improvements to ensure an efficient and effective change process ensuring stability of service• Worked closely with Capacity and Availability Management Teams and performed trend analysis to avoid reoccurrence of problemsHighlights:• Attained cost reduction of around 20% by deploying a Tivoli based monitoring platform and the advantage passed on to the customers

Bengaluru Area, India

Responsible for:• Implemented and led maintenance of Enterprise Management Solutions using IBM Tivoli suite of products • Monitored availability & performance of server, services, network & applications• Performed activities to achieve operational efficiency and implement solutions Highlights:• Effectuated deployment of effective and proactive monitoring to ensure availability, stability & performance of the messaging platform, leading to an earn back of $300K from the customer• Sustained availability of monitoring components at over 99.5% against a market average of 97.5%; secured reduction in alerts generated per device thereby increasing the quality of alerts generated• Recognized for remarkable performance by customer engagement VP and director

Thiruvananthapuram Area, India

Responsible for :• Analyzing the requirements, design and implement monitoring solutions using various tools, primarily IBM Tivoli Suite of products, across the organization.• Evaluating new products in monitoring and system Management, preparing Development environments and integrating with existing products.• Maintain the internal monitoring system and providing support and guidance for the monitoring team. • Provide management information reports and metrics, including Network/bandwidth Utilization, Network Devices/Servers availability etc. • Ensure high availability of servers and services, monitor Security threats to corporate WAN and LAN • Integrate security, systems and network management events and locate the point of exposure and take action to fix itHighlights : . Increased pro-activeness in monitoring and alert generation from 58% to 92%, achieved by effective use of monitoring tools; reduced unexpected system failures and service disruptions.

Dubai, United Arab Emirates

Responsible for:• Uninterrupted operation of Intranet, Internet based systems, maintenance of all IT related hardware and software being used at Le Meridien Dubai hotel and associated properties• Smooth running of the hotel’s Property Management System, Point-of-Sale system, the Automated Minibar System and maintain very short system down time.• Installation, maintenance and trouble shooting of the hotel’s internal network (both wired and wireless) and remote connectivity to other properties managed by the Hotel. Supervise error free operation of the Intra-net system.• Promptly attend to maintenance requirement from departments and individual users on day-to-day operating issues related to software and IT hardware.• Assist and train staff in operating new equipment and maintain them on a regular basis either in-house or with the help of the supplier• Perform any other responsible duties that may be assigned by the management from time-to-time.• Implement new projects as per required industry standards

M.Sc, Information Technology

Attended M.Sc (Information Technology) at University of Madras

Bachelor'S Degree, Information Technology

Attended Bachelor of Information Technology at IGNOU

Higher National Diploma, Computing And Multimedia