I specialize in creating innovative, customer-centric solutions with heavy focus on transformation and a flexible operating model that is future ready. My deep understanding of market trends, customer needs, and technology capabilities shapes my approach to business strategy and transformation for P&C Insurance industry domain.I leverage my broad-range experience in data analytics, AI/ML, automation, APIs, RPA, and process to design and implement data-driven products that enhance efficiency and accuracy while improving customer satisfaction. By collaborating with cross-functional teams, vendors, and stakeholders, I ensure the alignment and scalability of capabilities, driving differentiation from competitors.Key Skills:- Extensive end-to-end delivery experience for business/technology transformation, product management/design/development, AI/ML and RPA based automation, business process management/process re-engineering and infrastructure/cloud migration- Product management expertise; defining product strategy, roadmap, and customer experience - Business Process Management, Process Re-Engineering, Lean, Metrics, KPIs- Program/Project Management with a focus on portfolio and risk, vendor & resource management, and AgileBusiness Expertise:- P&C Insurance: Customer acquisition, policy administration, claims, billing, customer service operations, digital product management, and product management lifecycle- Health Insurance: Self-Service and digital capabilities for Member, Provider, Dependents, Krishna thrives on tackling complex challenges and driving innovation in the insurance industry, delivering measurable results and enhancing the overall customer experience.