Krishna Manda Email & Phone Number

I specialize in creating innovative, customer-centric solutions with heavy focus on transformation and a flexible operating model that is future ready. My deep understanding of market trends, customer needs, and technology capabilities shapes my approach to business strategy and transformation for P&C Insurance industry domain.I leverage my broad-range experience in data analytics, AI/ML, automation, APIs, RPA, and process to design and implement data-driven products that enhance efficiency and accuracy while improving customer satisfaction. By collaborating with cross-functional teams, vendors, and stakeholders, I ensure the alignment and scalability of capabilities, driving differentiation from competitors.Key Skills:- Extensive end-to-end delivery experience for business/technology transformation, product management/design/development, AI/ML and RPA based automation, business process management/process re-engineering and infrastructure/cloud migration- Product management expertise; defining product strategy, roadmap, and customer experience - Business Process Management, Process Re-Engineering, Lean, Metrics, KPIs- Program/Project Management with a focus on portfolio and risk, vendor & resource management, and AgileBusiness Expertise:- P&C Insurance: Customer acquisition, policy administration, claims, billing, customer service operations, digital product management, and product management lifecycle- Health Insurance: Self-Service and digital capabilities for Member, Provider, Dependents, Krishna thrives on tackling complex challenges and driving innovation in the insurance industry, delivering measurable results and enhancing the overall customer experience.

Listed skills include Strategy, Business Analysis, Product Management, Program Management, and 44 others.