Krishna Mohan Bommepalli (He/Him) Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

As Delivery Leader for professional services responsible for implementation and operations of fintech solution to global enterprise clients. Hands on with end to end program management , delivery management, strategy, commercials, service offerings, hiring, stakeholder management and people management as part of consulting programs. Some key responsibilities include :Responsible for proactive capacity planning, productivity and performance management.Responsible for strategy and… Show more As Delivery Leader for professional services responsible for implementation and operations of fintech solution to global enterprise clients. Hands on with end to end program management , delivery management, strategy, commercials, service offerings, hiring, stakeholder management and people management as part of consulting programs. Some key responsibilities include :Responsible for proactive capacity planning, productivity and performance management.Responsible for strategy and execution of company aligned goals and objectives.Responsible for hiring, appraisals , retention of top talent and business continuity.Create processes and procedures to meet agile customer implementation methodology.Support sales with deals and execution Support customer change requests Manage customer relationship and CSI/NPSPartner with product, vendors, support, infrastructure and sales as part of the role.Working with C-Level executives on business alignment and solution strategy. Show less

India

As Global product support leader, Krishna has setup an efficient, robust, scalable platform for Benefits Services at Amazon. He has built the team , process , delivery methodology, KPI and governance for the implementation and support of HRM product across 56 countries catering to over half a million users. Responsible for hiring, appraisals and exit of employees Responsible for define and drive KPI for the BUResponsible for writing and 3YP, 1 pagers to leadership Responsible… Show more As Global product support leader, Krishna has setup an efficient, robust, scalable platform for Benefits Services at Amazon. He has built the team , process , delivery methodology, KPI and governance for the implementation and support of HRM product across 56 countries catering to over half a million users. Responsible for hiring, appraisals and exit of employees Responsible for define and drive KPI for the BUResponsible for writing and 3YP, 1 pagers to leadership Responsible for driving efficiency using Think Big and ownership LPWorking with vendors and Sr.Leadership on strategic planning and decision.Creating and enabling a learning and development plan for the team for productivity.Responsible for team budget and operational efficiency Working with senior stakeholders within Amazon and driving collaborative initiatives Show less

Hyderabad, Telangana

Key Responsibilities include Global delivery of Enterprise Support 360 framework.P&L and Growth of the business.Capacity planning and Utilization review for the team.Global delivery team of 100+ catering to over 500+ customers.Creating organizations structure, IC plans, KPP.Vendor onboarding, management.QBR with Senior Leadership. Customer QBR reviews.Collaborating with cross functional teams like Sales, Marketing, Practice Heads, Product owners.Automation… Show more Key Responsibilities include Global delivery of Enterprise Support 360 framework.P&L and Growth of the business.Capacity planning and Utilization review for the team.Global delivery team of 100+ catering to over 500+ customers.Creating organizations structure, IC plans, KPP.Vendor onboarding, management.QBR with Senior Leadership. Customer QBR reviews.Collaborating with cross functional teams like Sales, Marketing, Practice Heads, Product owners.Automation, Innovation and Optimization. Show less

Hyderabad Area, India

HCL acquires CA Technologies Professional Services Division in Dec 2018. As a Director for professional services my current responsibilities include the following for enterprise products like Project Portfolio Management, Security products, Agile Ops and Symantec Security Product suite :1. Business Governance: Define and measure KPIs and Process Governance.2. Team utilization measures and plans to achieve the targets.3. Setting up performance goals for the team and… Show more HCL acquires CA Technologies Professional Services Division in Dec 2018. As a Director for professional services my current responsibilities include the following for enterprise products like Project Portfolio Management, Security products, Agile Ops and Symantec Security Product suite :1. Business Governance: Define and measure KPIs and Process Governance.2. Team utilization measures and plans to achieve the targets.3. Setting up performance goals for the team and track their progress.4. Vendor management - prepare scope of work, work orders, invoice reviews, and approval cycle.5. Contracts/SOW - preparing the proposals/contracts for new customer deals.6. Business growth - working with sales on pipeline and implement strategies to bring in new business. Pricing the deal and putting a proposal together.7. Business Finance - reviewing top-line and bottom-line growth of the business unit and make necessary action plans. 8. People management - Hiring, 1on1, appraisals, budget, team engagement, career plans, training plans, and attrition management. 9. Customer Success - Gather and review customer feedback and work on the go-to-green plans. Build customer references. Escalation point of contact for service delivery.10. Innovation - creating a platform for the team to generate ideas and process improvements. Implementing them to create business value.11. Marketing material - creating service offerings and proposal decks for sales.12. Delivery management - reviewing the delivery quality, timeliness and providing team guidance on the best practices.13. Training and Development: creating plans for the team to get cross-trained for making them more valuable to the business.14. Setting up process plans for new business lines and RACI with process owners.15. Working with Senior leadership in strategic planning and execution plan.16. Responsible for End to End Service Delivery engagement. Show less

Hyderabad Area, India

Hyderabad Area, India

Role:Delivery Manager, CA Services at CA Technologies.

Hyderabad Area, India

Role:Team Leader for Clarity PPM Managed Services Practice at CA Technologies.Responsibility:1. To ensure MSO (Managed Services Offering) is providing Value-Add, Quality and In-Time services to all its customers.2.To engage with new clients and setup process, resources and documentation for smooth service transition 3.Pre-sales.4.Manage the team and ensure the daily operations are working as expected.5.Point of escalation and customer expectation… Show more Role:Team Leader for Clarity PPM Managed Services Practice at CA Technologies.Responsibility:1. To ensure MSO (Managed Services Offering) is providing Value-Add, Quality and In-Time services to all its customers.2.To engage with new clients and setup process, resources and documentation for smooth service transition 3.Pre-sales.4.Manage the team and ensure the daily operations are working as expected.5.Point of escalation and customer expectation handling.6.To ensure business processes are in place and working as expected.7.Team building and performance review8. Business expansion prospects and road map, financial forecast, client pipeline planning and resource capacity planning9. Customer satisfaction survey.10. Innovation and automation in services provided.11. Driving the root-cause analysis program and ensure a corrective action plan is in place for permanent solution.12. Ensuring resources, capabilities and capacity meet both existing and new demand.13.Developing and documenting processes for new/existing Service Delivery policies and procedures14. Providing a focus for SLA management and customer satisfaction Show less

Clarity PPM Consultant at Computer Associates Hyderabad.

I joined Tata consultancy services as a Fresher, soon after completion of my B.Tech on April 17,2004.I have worked until June 2007, and moved out as a Module leader.

Advanced Business Management Programme, Business Administration And Management, General

Advanced business management program at IIMC is for Senior Leaders in any organization making them ready for the C-Level roles. It.

Masters In Business Analyisis, Business Analysis And Requirement Gathering.

B.Tech, Mechanical Engineering

Activities and Societies: I was President for ISTE student Chapter. Organized national level technical symposium at college at a capacity.