Krishnan Ram's Location
New Milford, New Jersey, United States, United States
Krishnan Ram's Contact Details
Krishnan Ram work email
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- Valid
Krishnan Ram personal email
n/a
Krishnan Ram phone numbers
About Krishnan Ram
Krishnan Ram is a Head of Products at Enghouse Vidyo at Vidyo. He possess expertise in linux, telecommunications, servers, vmware, windows server and 16 more skills.
Krishnan Ram Work Experience Details
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Vp Of ProductsVidyo Aug 2021 - PresentHackensack, Nj, Us -
Director Of Product ManagementVidyo Dec 2018 - Aug 2021Hackensack, Nj, Us
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Director Of Quality AssuranceVidyo Apr 2016 - Dec 2018Hackensack, Nj, Us
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Quality Assurance And Product Security ManagerVidyo 2013 - Apr 2016Hackensack, Nj, Us
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Quality Assurance EngineerVidyo 2010 - 2013Hackensack, Nj, Us
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Systems Engineer, Managed ServicesCrisp Media 2008 - 2010New York, Ny, Us-Setup, maintained and managed a farm of 200+ servers (initially at 3 datacenters) that consists of Linux Web Servers, Linux Application Servers, Linux Ad Servers, Windows Application Servers, Windows Database Servers, VMWare ESX Servers, Exchange Servers, Streaming Servers and various other servers with miscellaneous other roles.-Managed, maintained and monitored all networking equipment at datacenters and office. This includes all switches, firewalls, routers and load balancers.-Responsible for all Infrastructure related tasks, including patch management, system administration, performance tuning, hardware allocation, network upgrades, troubleshooting, code pushes to production and deployments. -Setup and supported multiple redundant JBOSS, Apache Tomcat, and OpenX application layer instances. -Setup and tuned multiple Apache and Nginx web serving environments, some of which included PHP and JSP based applications. -Provided database system support for Microsoft SQL Server and high performance -MySQL instances.-Implemented High Availability solutions for Microsoft SQL Server (clustering), Linux HA using CRM, and DRBD with GFS and an Exchange clustered setup. -Maintained several Linux Samba servers as well as an integrated Windows DFS structure that housed employee home directories, backups and departmental shares. -Managed two datacenter migrations. Including setting up new networking and server equipment and transitioning services from old datacenter to new datacenter.-Wrote extensive documentation for deployment and maintenance procedures. -Wrote various system maintenance scripts to ease maintenance overheard on both Linux and Windows servers. This was using Perl, Linux Shell Scripting and Windows Batch Files.-Virtualized office server Infrastructure using VMWare vCenter 4 with ESX 4. -Supported company’s effort to transition business model from mobilization to ad serving. -
Support Engineer, Professional ServicesCrisp Media 2007 - 2008New York, Ny, Us-Provided technical customer support to clients via a Call Center and an Email based ticketing system. -Created a web based Knowledge Base archive with extensive documentation on troubleshooting procedures and various maintenance tasks.-Acted as a communication liaison between internal Engineering teams and client teams to troubleshoot and solve issues.-Researched and implemented a SLA monitoring tool from Solarwinds. This was used to monitor vital services and SLA reporting for clients. -Worked with clients to ensure their media (images, audio and video) were suitable for mobile environments.-Worked with clients on their SEO strategy for their mobile sites. Focused primarily on Yahoo and Google’s search engines.-Worked with Developers to pro-actively identify potential issues with applications and databases.-Assisted in desktop support (both remote and local) for internal employees.-Established and documented software requirements that outsourced developers used to build a log analysis engine. Worked closely with the outsourced developers to debug and verify functionality of the engine.-Assisted in setting up a Wiki for company wide use. -Provided in-depth RCA’s about outages or issues to internal staff and clients and suggested appropriate remedies.
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Systems Engineer, Video And InfrastructureWorldnow 2006 - 2007Long Island City, Ny, Us-Performed an in-depth hardware analysis for the best combination of Video Capture hardware and base server and workstation models. This was to ensure stability and longevity throughout the 2007-2008 road map.-Worked closely with Development to rapidly engineer a functional SDI Digital Video Capture solution.-Managed Quality Assurance testing cycles for expedited SDI Digital solution.-Performed on site visits to multiple Tribune Broadcast facilities nationwide to deploy and configure the beta SDI Digital solution. Also, managed deployment schedules to meet strict deadlines posed by Tribune.-Strongly influenced Product Development initiatives regarding Video Appliance software.-Managed a client-wide software deployment for all Video Appliance systems in the field.-Set up and maintained multiple development test environments.-Worked closely with Tribune Broadcasting to set their network up to interact with WorldNow's Video Appliance. Also performed extensive reverse proxy testing within the Tribune network to ensure Livestreaming functionality.-Served as an escalation point for large-scale issues.-Implemented overall Video deployment and upgrade processes for Level 1 Support to follow.-Monitored and maintained production server farm in the Data Center.-Aided in CMS system upgrades and code pushes to Production.-Led technical training sessions on Video Appliance functionality and configuration with an emphasis on troubleshooting.-Built, configured and maintained a Video Appliance lab to perform extensive system testing -
Technical Support EngineerWorldnow 2005 - 2006Long Island City, Ny, Us-Provided technical customer support to Clients via Call Center and through an email based Ticket Tracking system.-Worked with various departments (Development, Infrastructure, etc.) to troubleshoot and solve escalated system issues.-Built, configured and tested Video Appliance system for deployment to clients.Train new employees on various aspects of the CMS system and Video Appliance functionality.-Wrote extensive technical documentation and manuals on system functionality for both internal and external use.-Wrote a Software Requirements document for a proposed new Ticketing system.Monitored and maintained production server farm in the Data Center.-Performed Quality Assurance Testing for new releases.
Krishnan Ram Skills
Linux
Telecommunications
Servers
Vmware
Windows Server
Cloud Computing
Perl
Integration
Testing
Data Center
Technical Support
Voip
System Deployment
Mobile Devices
Networking
Troubleshooting
Apache
System Administration
Hardware
Mysql
Microsoft Sql Server
Frequently Asked Questions about Krishnan Ram
What company does Krishnan Ram work for?
Krishnan Ram works for Vidyo
What is Krishnan Ram's role at the current company?
Krishnan Ram's current role is Head of Products at Enghouse Vidyo.
What is Krishnan Ram's email address?
Krishnan Ram's email address is ra****@****dyo.com
What is Krishnan Ram's direct phone number?
Krishnan Ram's direct phone number is +197820*****
What skills is Krishnan Ram known for?
Krishnan Ram has skills like Linux, Telecommunications, Servers, Vmware, Windows Server, Cloud Computing, Perl, Integration, Testing, Data Center, Technical Support, Voip.
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