Ashish Krishnan Email & Phone Number

San Antonio, Texas, Us

•Headed a cross-functional team of 8-10 Business Analysts and Project Coordinators in the US, Mexico and India, driving collaborative success in a global setting•Drove a 60% surge in project success rate and on-time project delivery by streamlining project updates for senior management & stakeholders, improved decision-making and better resource utilization by reallocating to high impact projects •Revolutionized PMO activities by creating reusable design documents and project build templates, developing a master tracker and a comprehensive vendor consolidation dashboard•Conducted several training sessions for the team on implementing best practices in FP&A•Utilized strategic planning to optimize project governance, timeliness and budgets in a $10M portfolio. Developed work plans for ~10 projects with budgets of $100K to $2M each using tools such as Microsoft Project, Artemis Project View & Clarity•Improved forecasting accuracy for financial planning & analysis by developing dashboards and visualizations for complex data through Excel, Power Query & Tableau. Successfully managed vendor resource consolidation and burn rate calculation• Yielded a 40% decrease in project overruns by proactively tracking and implementing cost control measures resulting in reliable variance tracking and significantly reduced budget deviations•Gathered business requirements and generated use-cases to automate manual processes using Automation Anywhere•Spearheaded the development of automated BOTs for Salesforce data extraction, email automation, and dashboard creation using Automation Anywhere leading to 60% improvement in task completion•Performed duties as a Product Owner/ Scrum Master by facilitating sprint planning, daily stand-ups, backlog grooming and prioritization, sprint reviews•Created tasks and stories and documented acceptance criteria in JIRA•Provided reports to management on the status of the Sprint, including burn-down of tasks, defects, velocity, and risks

Noida, Uttar Pradesh, In

Hoboken, Nj, Us

• Deployment and Implementation: Implemented first of its kind Virtual Networks Lab.• Created Labs on CISCO Routers and CISCO Switches Platform. Developed Labs for VLAN, EIGRP, OSPF, Spanning Tree Protocol• Decided appropriate vendor for network equipment based Estimated Cost and Risk parameters.• Assisted with facilitating the restoration of service through analysis and discussions with Network and Server teams

London, London, Gb

• Network Management: Worked with Corporate Clients to Configure, Install and Replace CISCO Routers at end user’s location while Coordinating with suppliers to obtain replacement Routers/Switches. Handled day-to-day issues such as Slow Response, Packet Loss problems and throughput issues, configuration issues, troubleshooting, software installations, researching solutions.• Incident management: Managed Level-2 & Level-3 Issues on customers’ Networks and Monitored the ticket queue for incoming tickets and update tickets in accordance with Service Level Agreement (SLAs) requirements. Developed incident, preventative incident, preventative incident tickets and reports and notified status of all incidents to high level internal leadership and clients while managing SLA's. Worked directly with Incident Lifecycle Coordinators to provide initial incident response.• Firewall Management: Managed Critical Issues on customers’ Networks and Tracking Security policies implemented in the Customer’s Networks. Configured and maintained Cisco PIX/ASA Firewalls, routers, AP's and switches.

London, London, Gb

• Network Monitoring using NMS Tools, developing scripts, collecting information from elements, making changes to device configurations, or perform a scheduled task• Fault Management - recognized, isolated, and resolved a fault that occurs in the network. Identified potential network issues• Tracking changes to a device configuration, Tracking network resource utilization and administering end-users in the network with passwords, permissions• Monitoring the ticket queue for incoming tickets, update tickets in accordance to Service Level Agreement (SLAs) requirements and, escalate based on severity levels• Tracking Security policies implemented in the Customer’s Networks• Handled day-to-day issues such as Slow Response, Packet Loss problems and throughput issues• Analyzed information about the user’s issues and identifying the best solution• Resolved Router breakdowns by Configuring the Routers or Replacing and Installing CISCO Routers at end user’s location.• Worked on & Routers such as CISCO 890 Series & Switches such as CISCO 3570 & CISCO 2960 Series• Studied and Recommended permanent fixes for recurring trouble-tickets utilizing the Remedy Information database and Monitoring Systems

• Deployment and Testing: Deployed Fiber cable and tested Fiber Cable at premise• Coordinated with the Customer Managers for approval of routing designs and layouts, • Managed issue of material and resolved hold-ups from time to time.• Configured remotely in setting up a LAN network for an Industrial Company.

Master’S Of Science, Telecommunications Management

Management Of Broadband Communication And Converged Networks, Telecommunications Management

Bachelor’S Degree, Electronics And Telecommunication Engineering