Technical Writer with 5 years of experience creating clear, concise, and user-centric documentation that bridges the gap between complex technical concepts and end-user understanding. Additionally, nearly 2 years of experience as a Scrum Master has honed my skills in fostering collaboration, resolving blockers, and enhancing team alignment to support project success.Core Strengths:• Translating technical concepts into accessible content for diverse audiences• Creating comprehensive documentation, including user manuals, process guides, and FAQs• Collaborating with cross-functional teams to ensure accuracy and relevance of content• Facilitating agile ceremonies to drive momentum and transparency• Proactively identifying and addressing blockers to keep sprints on track
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Technical WriterFacets.Cloud Dec 2022 - Present• Work closely with product managers, developers, and subject matter experts to gather information, understand technical concepts, and ensure documentation reflects the product's functionality accurately.• Continuously review and update existing documentation to reflect software updates, changes in UI/UX, and new features, ensuring that users have access to the most relevant and up-to-date information.• Actively involved in developing content for UX & UE (in-app content). -
Scrum MasterFacets.Cloud Feb 2023 - Present• Scrum Master for Backend, Frontend, Design, and Infrastructure teams.• Facilitate Sprint Planning, Sprint Demo, Sprint Retrospective, and daily standups.• Foster a collaborative and efficient work environment. -
Technical WriterZoho Nov 2019 - Nov 2022Chennai, Tamil Nadu, India2019 - 2022 (Privileged Access Management Applications)• Coordinated with the product and backend teams and Subject Matter Experts to write, format, edit, and review the procedural and technical information for technical and non-technical users.• Created & published installation guides, and drafted user documentation for various integrations, product migrations, and configurations for a suite of Privilege Access Management applications.• Curated troubleshooting tips & frequently asked questions for various concepts and modules.• Actively involved in developing content for UX & UE (in-app content). -
Junior DesignerBytemindz Technologies Jan 2019 - Apr 2019Chennai, Tamil Nadu, India• Worked with the team, briefing and advising them with regard to design style, format, and timescales.• Prepared rough drafts of material based on the brief.• Developed concepts, graphics, and layouts for product illustrations, company logos, and websites.
Dinesh Krishnan Skills
Dinesh Krishnan Education Details
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Computer Science
Frequently Asked Questions about Dinesh Krishnan
What company does Dinesh Krishnan work for?
Dinesh Krishnan works for Facets.cloud
What is Dinesh Krishnan's role at the current company?
Dinesh Krishnan's current role is Technical Writer @Facets.cloud || Ex-Zoho.
What schools did Dinesh Krishnan attend?
Dinesh Krishnan attended Velammal Engineering College.
What skills is Dinesh Krishnan known for?
Dinesh Krishnan has skills like Html, Writing, Adobe Photoshop, C++, Android Studio.
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Dinesh Krishnan
Data Analyst/Engineer | Ai/Ml Predictive Modeling | Microsoft Azure | Supply Chain Management | Python | PysparkBengaluru -
Dinesh Krishnan
Hyderabad1ge.com -
2hotmail.com, yottaasys.com
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1its.jnj.com
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