Krishnan Lakshmanan Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Managing and maintaining ATM/Recycler uptime for PAN India network by following SLAs.

Chennai Area, India

Optimize ATM cash utilization through initiatives to reduce ATM down time and cashoutInteract with cash supply banks to minimize critical issues and maintain excellent management relationshipMonitor SLAs agreement on cash management between business and operations Implement effective protocols to negotiate, allocate business, build and develop CIT/CRAs as channel partnersAuthorize monthly bills by CIT/CRA and CASH vendors.Optimization of up-time of the ATM network by enforcing internal SLAs with operations teamNo ATM is to be down for a long period of time. Track such ATMs and take steps for its speedy rehabilitation.Coordinate with internal departments to ensure timely actions on approvals, resolution etc.Periodical review with operations team and ensure follow-up actions/ compliance reports.

Generated new business deals for the company.Enhanced company exposure through new marketing techniques including social media marketing as part of PR activities.

Chennai Area, India

Developed new accounts and managed existing client accounts.Monitored achievement of financial targets for each account handled.Performed sales forecasting and performance reporting of all accounts.Instrumental in mining of accounts for further business opportunities and mapping them to company’s offerings.Supported the international sales team by creating proposals for new and repeat customers.Built relationships with customers to establish long-term business growth.Consulted and coordinated with clients after sales and contract signings to resolve problems and provide ongoing support.Member of global sales management team involved in responses to international and Indian RFPs on EFT switches and a variety of card systems, including strategic decision making to optimize benefits to clients as well as to the company.

Chennai Area, India

Delivered bespoke solutions to customers successfully acting as the liaison between on site and off shore development teams.Monitored client payments, facilitated reconciliation of vendor statements and successfully handled payment complaints or discrepancies.Facilitated successful documentation for internal and external performance and security audits for accreditation and certification.Assisted in preparation of marketing collateral such as brochures, case studies and presentation materials on the capabilities and achievements of the company.

Chennai Area, India

Assisted the International Business Head by coordinating and interacting with clients in successful completion of projects related to ePayment solutions.Member of the International Sales team to organize and exhibit products at International Conferences.Actively involved in Pre-Sales activities responding to RFP’s, RFI’s from clients.Established tools that model cost analysis, revenue stream etc that helped in projecting business value to customers and to the company.

Master Of Business Administration (M.B.A.), Marketing

Post Graduate Program, Business Analytics And Business Intelligence

Be, Electrical And Electronics

High School

Education record