Operations Associate & Client Servicing
Over the past year, I have worked as an Operations Associate at Digitally Bugged, where I oversee various projects and manage the maintenance of internal client notes. I have played a pivotal role in developing and executing impactful marketing, sales, and promotional initiatives that drive engagement and revenue.My responsibilities include formulating both short-term and long-term goals for projects, conducting research on potential clients, and crafting comprehensive business plans aimed at revenue generation and growth. I also analyze market trends and competitive landscapes to inform our strategies.As a liaison between the team and clients, I leverage our CRM system to facilitate future strategies and key results. I spearhead initiatives to drive revenue, collaborating closely with the business team to achieve objectives, including managing cold call lists and implementing innovative outreach strategies. Additionally, I have contributed to the enhancement of internal processes, ensuring efficiency and effectiveness in project delivery.Skills: Team Building, Teamwork, Strategic Planning, Social Media Marketing, Customer Relationship Management (CRM), Business Development, Project Delivery, Data Analysis, Market Research, Budget Management, SEO (Search Engine Optimization), Content Creation, Digital Marketing, Market Trend Analysis, Contract Negotiation, Product Management, Sales Forecasting, Agile Project Management, Risk Management, CRM Software Proficiency (e.g., Salesforce), E-commerce Strategy, Lead Generation, Market Segmentation, Competitive Analysis, Cross-functional Collaboration, and Data-driven Decision Making.