Managed end-to-end device shipments, including racking, stacking, and power-up according to customer instructions.Coordinated logistics with data center teams to ensure efficient equipment movement and resource allocation.Maintained accurate inventory records and managed device allocation within customer stores.Performed on-site troubleshooting for hardware and software issues, collaborating with senior technicians for complex problems.Supported new hardware installations as per customer specifications.Responded to operational issues within the caged area, including alarms and weather advisories.Collaborated with customer teams on cabling, racking, and space allocation tasks.

Successfully led high-volume data center deployments, exceeding 100+ network elements weekly. Streamlined inventory management processes, ensuring efficient asset tracking and management. Demonstrated expertise in installing, configuring, and troubleshooting diverse server and network equipment while adhering to strict safety protocols. Optimized data center operations by implementing effective cable management and power redundancy practices, minimizing downtime and ensuring operational efficiency.