Krishnapriya Krishnan Email & Phone Number

California, United States

• Administered, configured, and customized Salesforce to meet the specific needs of the organization.• Implemented and maintained user roles, profiles, security settings, and permission sets.• Developed and executed data migration strategies to ensure seamless transition to Salesforce.• Created and optimized reports and dashboards for key stakeholders, providing actionable insights.• Collaborated with cross-functional teams to understand business requirements and… Show more • Administered, configured, and customized Salesforce to meet the specific needs of the organization.• Implemented and maintained user roles, profiles, security settings, and permission sets.• Developed and executed data migration strategies to ensure seamless transition to Salesforce.• Created and optimized reports and dashboards for key stakeholders, providing actionable insights.• Collaborated with cross-functional teams to understand business requirements and implementeffective solutions.• Configured and customized Salesforce to meet specific case management requirements, including thecreation of custom objects, fields, and validation rules.• Led the implementation and optimization of Salesforce Case Management functionalities to enhancecustomer support and issue resolution processes.• Developed Controller, custom visual force pdf pages, custom visual force components, controllerclasses, and test classes and visual force pages for custom button action to print different types ofacknowledgements in SFCP.• Created Workflow Rules, Record Types, Page Layouts, Approval Processes, Tasks, Email Alerts, andField Updates.• Implemented Pick lists, Dependent Pick list, Lookup, Junction Objects, Master detail Relationships,Validation Rules and Formula Fields to the Custom Objects.• Created Roles based on Organization role hierarchy and implemented Record-Level and Field-Levelsecurity and configured their sharing settings.• Created Custom Objects, Fields, according to business requirement in Salesforce.• Created various reports (summary reports, matrix reports, pie charts and dashboards) and ReportFolders to assist managers to better utilize Salesforce., Show less

Bengaluru, Karnataka, India

Developed and maintained web applications using PHP, HTML, CSS, and JavaScript.• Implemented efficient and secure backend solutions, including databases and server-side logic.• Collaborated with cross-functional teams to gather and analyze project requirements.• Utilized PHP frameworks such as Laravel or WordPress to accelerate development cycles.• Integrated third-party APIs and libraries to enhance application functionality.• Conducted thorough testing and debugging to… Show more Developed and maintained web applications using PHP, HTML, CSS, and JavaScript.• Implemented efficient and secure backend solutions, including databases and server-side logic.• Collaborated with cross-functional teams to gather and analyze project requirements.• Utilized PHP frameworks such as Laravel or WordPress to accelerate development cycles.• Integrated third-party APIs and libraries to enhance application functionality.• Conducted thorough testing and debugging to ensure the quality and reliability of code.• Developed and maintained a complex e-commerce website with over 10,000 products, resulting in a25% increase in online sales and a 15% decrease in bounce rate.• Implemented E-commerce site for Emergency Medical Services. Site is created using PHP Magentoframework and MySQL database as storage. The front end also using the technologies JavaScript andjQuery for some UI design.• Conceptual and detailed design for state-of-the-art and complex development projects based on PHP,WordPress, HTML, CSS, JavaScript, git.• Identifying and solving issues caused by plugins or feeds under PHP, MySQL, HTML, CSS, JavaScriptand jQuery technology.• Create a restful API for an eCommerce project. Add/update/delete/ read products and search forproducts.• Used WAMP (windows, Apache, MySQL, and PHP) for development using Laravel.• Designed and developed web applications using core PHP Oops concepts. Created different modulesfor different functionalities.• Performed troubleshooting of technical issues within production environment. Show less

Mca, Computer Application

Completed a rigorous postgraduate program focused on advanced computer science, programming, and application development. Gained.

B.Sc, Statistics

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