Krishna Raghavan Email & Phone Number

Greater Seattle Area

Seattle, Washington, United States

Boston, Massachusetts, United States

As the Product Management Lead for Project Leo, GEP’s product re-architecture initiative, my responsibilities were the following:- Lead the P2O portfolio of products, thereby designing the roadmap, product strategy and product journey from a re-architecturing lense- Manage a team of Product Owners who translate product solutions into low-level functional.

Bengaluru Area, India

• Donned the role of Product Management Lead for SMART, GEP's Procure To Pay Suite, where I managed a group of 7 Product Managers
• Curated a Product vision that puts the product in a competitive position in the market, thereby ensuring increased revenues
• Managed the implementation of enhancements across multiple products, thereby increasing Customer Satisfaction scores by 34%
• Designed Product-wide Scrum readiness plan, thereby reducing the lead time for feature implementation by 48%
• Managed the end-to-end implementation of a third-party software that replaced existing on-boarding software and introduced new product analytics capabilities, thereby cutting cost to 40% of original value
• Played a key role in the on-boarding and training of new talent, both fresh out of college, as well as lateral hires

Greater New York City Area

• Played the role of Product Manager, formulating product vision and roadmap for GEP’s Source-To-Pay platform and designing various features to add to the product
• Led Client workshops to gather business requirements from multi-million-dollar clients, translating them into tangible product features, thereby solving the problems and enhancing the clients’ procurement process
• Designed features incorporating state-of-the art technology in Artificial Intelligence to develop high-end features that equip the product with a robust status in the industry
• Managed the onboarding program for newly hired Product Managers, ensuring that the newly hired skillset is up to speed, thereby reducing overheads in ramping up

Denver, Colorado

• Worked as an Agile Product Manager, owning the Spectrum TV App for various Video Connected Devices, working on the design of various product features
• Managed a group of interns to develop the Organization’s strategic roadmap and delivered the same to C-suite executives through an Executive Briefing
• Gathered and analyzed data post a merger to deliver reports on consumer behavior across various platforms and the different legacy companies
• Researched data and performed a comprehensive landscape analysis to deliver an executive briefing that provides strategic recommendations to help optimize the feature set of the product, thereby enhancing user experience

Bangalore

• Re-designed the quality review process for all customer deliverables, ensuring increased quality of projects as well as process compliance by Engineers, resulting in an increase in Customer Satisfaction ratings
• Designed a new template to execute Quality Review, reducing the time it takes by 40% and enhancing productivity of the entire team
• Recognized as a key team member in determining the fit of senior engineers by being a part of their onboarding process

Bangaon Area, India

• Donned the role of Single Point Of Contact (SPOC) for India’s largest client in the telecommunication space, designing high end solutions to optimize client network
• Managed a cross-functional team aimed at ensuring Customer Satisfaction through on-time delivery of various technical projects spanning across multiple arenas of Computer networks and Software design
• Directed a team of Engineers from a partner organization (IBM) to optimize client’s network, thereby generating revenue to both organizations
• Supported various on-site teams in executing various network optimization projects for large enterprise clients across continents

Bengaluru Area, India

As a Management Associate, I- Co-founded the Online fashion portal – Teecode.me by designing the business model.- Headed the marketing function, managing a team of 10 marketing interns.- Assisted in the design of the inventory list and pricing strategies, thus blending in the 4-P’s of marketing.

Master Of Business Administration (Mba), Business Analytics And Consulting

Activities and Societies: Elected as student government treasurer

Bachelor Of Engineering, Computer Science And Engineering

Activities and Societies: Part of the college band