Krishna Kumar Shah (He/Him) Email and Phone Number
Krishna Kumar Shah (He/Him) personal email
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* Have 15+ years of experience in Technical Sales Management, Product Management, Service Operations, Technical Support, Customer Relationship Management and Vendor Management in Information Communication and Technology. * Senior Manager with experience in Liaison in Government ICT Projects, Customer Service, Product management, technical sales, support, operations & management for both start-up & established companies.* Type approval and Equipment identity register solution in NepalStrengths:Prince2 foundation certified ICT Project Co-ordinationVendor Management & Team Management Project Planning, implementation & completionProduct Design,Management & Mobile Product EngineeringPre-Sales, After Sales Service and Customer Support EngineeringSupporting Chinese design partners to approach more local customers.Professional Achievements: • Successful implementation of the Land Records Information Management System (LRIMS), ADB funded project in Nepal. • Attended Sony Mobile Service Training in April 2013 at Singapore, organized by Sony Mobile Communications,Singapore.• Qualified for attending the 2011 Management and Service training in Mobile phones organized in Shenzhen in June 2011.• Selected for LG Mobile Service Training in SINGAPORE in the month of July’08.• Successfully got type approval for all handsets of Gadgets Nepal.• Increased the turnover of Gadgets Nepal three folds in a short span of 2 years.• Maintained the product fault age ratio below 5%.• Introduction of the Web based online system for logging the service call logs for Gadgets Nepal.• Selected for 2010 Taiwan Study Camp for Future Leaders from South Korea and South Asia in Taipei, organized by Ministry of Foreign Affairs of Taiwan.• Instrumental in JV with Singapore based IT company, Crimson Logic Pte and Chaudhary Group.• Nominated by Government of Nepal for Training on “GREEN JOBS: LINKING ENVIRONMENT, CLIMATE CHANGE”, in Italy in 2009 from Chaudhary Group.
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Operations And Resource ManagerYco Pvt. Ltd. May 2024 - PresentKathmandu, Bāgmatī, NepalRe-joined YCO P. Ltd again after 3.5 years. YCO P. Ltd is one of the pioneer companies in ICT in Nepal.
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It And E-Governance ExpertPlgsp / Undp Oct 2020 - Apr 2024Janakpur, Nepal
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Account ManagerYco Pvt. Ltd. Oct 2018 - Sep 2020NepalAccount management, coordination, vendor management and liaison in E-governance ICT projects.
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Project CoordinatorRmsi Pvt. Ltd. Jun 2013 - Sep 2018Kathmandu, Nepal1. Manage ADB, WB, UNDP funded Project Co-ordination2. Manage project by scheduling, monitoring, tracking and delivering multiple assignments3. Manage resource deployment and utilization, develop team members and strengthen team engagements4. Manage co-ordination with on-site and off shore team5. Communicate effectively with customers/stakeholders7. Manage and conduct User Training and other training at various project sites within Nepal.6. Go-Live of the Application at various cities of Nepal, Kathmandu, Dhading, Makwanpur, Chitwan, Baglung etc. -
Service Consultant (Short Term Period Assignment)Nepa Hima Trade Link P. Ltd (Sony Mobile) Apr 2013 - Jun 2013Kathmandu,NepalJob Profile : • Look after the entire after sales support for the Sony Mobile in Nepal.• Co-ordinate with the parent company Sony Mobile Communications for software updates as well as other technical aspects.• Setup the entire service channels for whole Nepal of Authorized service centers(ASC) and Monitor and control them as per the company policies.• Provide training to the ASCs about the software as well as procedure for the after sales support for Sony Mobile.• Provide the necessary service reports to the head of the organization.products throughout Nepal.• Guiding the sales team for the technical features of the handsets and providing training for the new services and technology.• Field testing of the new mobile handsets in Nepal.
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Business Development ManagerGadgets Nepal Pvt Ltd Dec 2009 - Jun 2013Kathmandu, NepalJob Profile : • • Developing the entire product line-up for mobiles including specifications and technical details for components such as chipset, LCD, speaker, battery etc.• Handling the entire product management of the organization including the local OEM and ODM requirements of the organization.• Fully responsible for getting the Type approval for the new handsets from Nepal Telecommunication Authority. Getting the IMEI registered for the handsets imported by the company.• Co-ordinating with the vendors for the entire procurement procedure, which includes the shipping terms and as well as handling payment terms. • Responsible for co-ordination with ODM & Service Department for development of quality product.• Ensuring technical Specs received and finalized with vendor at the time of product finalization.• Developing new business relationships and generate new ventures.• Presenting company profile to potential clients through various modes of communication.• Developing and implementing strategies for new products and services.• Co-ordination with the Sales & Marketing team and the commercial team for preparation of the new business ventures for the organization• Presenting and explanation of the business scenario to the BOD of the organization.• Working as Head of the entire service network of Gadgets Nepal products throughout Nepal.• Guiding the sales team for the technical features of the handsets and providing training for the new services and technology.• Field testing of the new mobile handsets in Nepal.• Involved in the discussion for the Equipment Identity Register (EIR) solution with Nepal Telecommunication Authority for mobile sets imported in Nepal. -
Consultant (Project Assignment)Office Of Controller Of Certification, Ministry Of Environment, Science & Tech., Government Of Nepal Nov 2009 - Aug 2011Singha Durbar, Kathmandu, Nepal-Drafting of Information Security guidelines of Nepal and other IT Policies in Nepal.• Organization of various workshop, seminars, interaction programs and awareness programs on Information security.• Establishment and maintenance of network of OCC and websites• Dealing with the Ministry personnel for the upcoming programs of the OCC• Co-ordination with the private sectors, media and other stakeholders for information security details and issues.• Assisted in preparing draft report for National ID of GoN.• Assisted in preparing draft report for Automation of Driving License, Vehicle registration and number plate for GoN.• Study and formulate the procedure of establishment of Information Technology Emergency Response Team (ITERT) under MOST.• Analysis of the past year office performance and preparing the report of the past works.• Preparation of the Yearly and Monthly plan and budgets for the OfficeMerits: • Attended the 2010 Taiwan Study Camp for Future Leaders from South Korea and South Asia in Taipei, organized by Ministry of Foreign Affairs of Taiwan.
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Assistant ManagerC.G Techno Dreams P. Ltd., Chaudhary Group Jun 2009 - Nov 2009Kathmandu, NepalJob Profile : • Dealing with the E-Gov project of Government of Nepal funded by ADB.• Preparation of feasibility study for IT related projects in Nepal.• Maintenance of local intranet and websites contents.• Involved in the feasibility study of DTH implementation in Nepal.• Acting as a Liaison between Chaudhary Group and the Government of Nepal for IT projects• Liaison between Service provider (Nepal Telecom) and CG for implementation of the bundling offers for LG products along with service providers service offers.• Involved in the Internet Telephony feasibility study and implementation procedure in Nepal along with the legal requirements.• Preparing the tender documents and bidding formalities on behalf for the CG for various IT related government projects• Co-ordination with the IT based companies from abroad for JV as well as implementation of their products and services in Nepal. Merits: • Instrumental in the JV with Singapore based IT company, Crimson Logic Pte.• Played vital role in getting DTH license for CG• Successfully bid for the “Design, Develop and Facilitate Implementation of Government Enterprise Architecture” project of Government of Nepal.• Nominated by Government of Nepal for Training on “GREEN JOBS: LINKING ENVIRONMENT, CLIMATE CHANGE”, in Italy in 2009 from Chaudhary Group.
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Personal Secretary To Minister (Under- Secretary)Ministry Of Environment, Science & Technology, Government Of Nepal Sep 2008 - Jun 2009Kathmandu, NepalJob Profile : • Handling the information technology aspects of the Ministry as well as the Minister.• Implementation of the new technology • Involved in the implementation of Data Center project of National Information Technology Center (NITC) at Singhadurbar.• Involved in establishment of Telecenters in various parts of Nepal, implemented by NITC and High Level Commission for IT.• Advocating the Green Jobs concept in various local as well as national levels.• Involved in the policy and implementation discussion meetings in Government level.• All secretarial job which entails attending to enquiries; receiving and attending to clients; handling correspondence, office documents and equipments; processing data; maintaining office diary, protocols, and travel itineraries; ensuring proper office layout; operating office equipment and machines; management of e-office; • Provide effective and transparent communications with Ministerial staff and outsiders.• Maintain the international relation of the Minister and ensure that international delegates and authorized visitors receive appropriate response.• Assist Ministerial administration team and other UN organizations to organize conferences, seminars, meetings, workshops as required.• Maintaining the network of the Ministry• Preparing draft of the Minister’s speech, presentation and messages. • Ensuring how the jobs of Minister remain up-to-date and green.Merits: • Attended the Training on “GREEN JOBS: LINKING ENVIRONMENT, CLIMATE CHANGE AND THE WORLD OF WORK (BLENDED)” at Turin, Italy in Feb 2009 organized by ILO.• Attended Personal Secretary training program organized by Government of Nepal• Implementation of video conference with Minister and Secretary and Joint secretary in the Ministry of Environment, Science & Technology.
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Senior ExecutiveC.G Impex P. Ltd. (Lg Electronics) – Chaudhary Group Aug 2007 - Aug 2008Kathmandu, NepalJob Profile : • Field testing of the new LG GSM mobile handsets in Nepal.• Coordinate with LG Korea and LG India product team for new phone launching ,• Handling the Authorized Service Center (ASC) of LG Mobile handsets throughout Nepal• Managing overall repair & maintenance operations in coordination with Partners through total quality management of workmanship and quick resolution time.• Looking after the technical aspects of Mobile Phones.• Co-ordinating with Service provider for implementing and testing new services.• Preparation & implementation of “211” (web based support system) for CG Electronic products.• Analyzing the features and specification of the LG Handsets and preparing competitor analysis.• Planning in coordination with the Line Managers the sales-service synergy.
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Technical Support EngineerZte Nov 2004 - Jun 2007Hyderabad Area, India ; Kathmandu, Nepal• Supervising project engineering process, including hardware and software supervision, acceptance test till completion of the project.• Onsite support for site survey, installation and commissioning for various ZTE telecom projects. • Responsible for technical support service to customer independently or jointly with a technical support team. • Installation supervision, commissioning and maintenance of ZTE MSC, BSC, SMSC, VMS, IN, ABS and OTASP systems for CDMA and GSM projects.• Taking care of Technical, management and commercial aspects of the project.• Debugging and troubleshooting the problems in the systems and services.• Involved in the after sales bidding process for ADSL project of Nepal Telecom.• Liaison the negotiations for different project between ZTE and Nepal Telecom.
Krishna Kumar Shah (He/Him) Skills
Krishna Kumar Shah (He/Him) Education Details
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First Class -
Ace Institute Of Management, Kathmandu3.24 Cgpa Out Of 4. -
Bhawan'S Sawan Public SchoolPhysics; Chemistry; Mathematics; Computer Science; English
Frequently Asked Questions about Krishna Kumar Shah (He/Him)
What company does Krishna Kumar Shah (He/Him) work for?
Krishna Kumar Shah (He/Him) works for Yco Pvt. Ltd.
What is Krishna Kumar Shah (He/Him)'s role at the current company?
Krishna Kumar Shah (He/Him)'s current role is ICT Professional.
What is Krishna Kumar Shah (He/Him)'s email address?
Krishna Kumar Shah (He/Him)'s email address is kk****@****hoo.com
What schools did Krishna Kumar Shah (He/Him) attend?
Krishna Kumar Shah (He/Him) attended National Institute Of Technology Surat, Ace Institute Of Management, Kathmandu, Bhawan's Sawan Public School.
What are some of Krishna Kumar Shah (He/Him)'s interests?
Krishna Kumar Shah (He/Him) has interest in Hardware Pasal, Upendra Mahato, Kamaladi, United Nations Career, Ginger Assurance P, Sports League, Sujata Sah Sejekan, Kangaroo Kids International Preschool, Women Empowerment Centre, Ict.
What skills is Krishna Kumar Shah (He/Him) known for?
Krishna Kumar Shah (He/Him) has skills like Sql, C++, Renewable Energy, Team Leadership, Project Planning, Strategic Planning, Management, Business Strategy, Change Management, Telecommunications, Microsoft Office, Negotiation.
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