Krishna Sharma Email & Phone Number

London, Gb

London, Gb

London Area, United Kingdom

• Provide end-to-end customer experience by managing dedicated inbound bookings and activity.• Arrange customers' inbound logistics requests, ensuring efficient use of freight routes and costings.• Obtain carrier quotes, select appropriate carriers, and book shipments accordingly.• Generate and distribute necessary documents such as Bills of Lading (BOL) to facilitate smooth logistics operations.• Update shipment data in the in-house ERP system for each load, ensuring accuracy… Show more • Provide end-to-end customer experience by managing dedicated inbound bookings and activity.• Arrange customers' inbound logistics requests, ensuring efficient use of freight routes and costings.• Obtain carrier quotes, select appropriate carriers, and book shipments accordingly.• Generate and distribute necessary documents such as Bills of Lading (BOL) to facilitate smooth logistics operations.• Update shipment data in the in-house ERP system for each load, ensuring accuracy and completeness of records.• Manage and control international logistics processes, including customs clearance and compliance.• Utilize various transportation tools and systems to plan and schedule logistics movements effectively.• Prioritize, investigate, and resolve complex issues and complaints, ensuring prompt and satisfactory client responses.• Manage day-to-day priority issues, including contacting wholesalers and arranging large logistical collection requests.• Ensure compliance with load presentation standards and rules across the supply chain.• Provide daily logistics reports outlining key performance indicators (KPIs) and attend management meetings to discuss performance.• Liaise between clients and internal operations/logistics teams to deliver strategic requirements and address concerns.• Communicate all internal operational changes and improvements to customers clearly and in a timely manner.• Analyze freight costs and negotiate competitive pricing agreements with carriers.• Implement strategies to minimize freight spend while maintaining service levels.• Monitor carrier performance and identify opportunities for optimization.• Collaborate with procurement and finance for cost-saving initiatives.• Streamline operations, manage accessorial charges, and provide cost estimates.• Evaluate total landed costs, monitor external factors, and maintain KPIs.• Assist with month-end close procedures, including financial reconciliation and reporting. Show less

Milton Keynes, England, United Kingdom

• Communicated effectively on inventory status and order updates, promptly addressing any arising issues.• Implemented and executed cross-docking strategies, reducing handling time.• Spearheaded efficient reverse logistics processes, optimizing the return and reintegration of products.• Coordinated timely receipt and processing of inbound shipments.• Collaborated effectively with cross-functional teams to ensure a cohesive workflow, achieving daily targets, and enhancing overall… Show more • Communicated effectively on inventory status and order updates, promptly addressing any arising issues.• Implemented and executed cross-docking strategies, reducing handling time.• Spearheaded efficient reverse logistics processes, optimizing the return and reintegration of products.• Coordinated timely receipt and processing of inbound shipments.• Collaborated effectively with cross-functional teams to ensure a cohesive workflow, achieving daily targets, and enhancing overall productivity.• Followed safety protocols and maintained a safe working environment.• Identified and reported any potential hazards or malfunctioning equipment, contributing to a proactive safety culture within the warehouse.• Assisted in the optimization of warehouse layout to expedite the sortation process, leading to improved order fulfillment rates.• Contributed to the achievement of key performance indicators (KPIs) through consistent adherence to schedules and high-quality work output.• Participated in regular team meetings to discuss operational challenges and suggest improvements, promoting an environment of open communication and continuous improvement.• Assisted in the training and onboarding of new team members, sharing knowledge and ensuring a smooth integration into the warehouse operations.• Demonstrated flexibility in undertaking various warehouse tasks as required, showcasing a collaborative and adaptable approach to achieving operational goals. Show less

• Managed daily transportation operations, ensuring precise planning of order shipments and accurate forecasting to meet delivery timelines.• Orchestrated comprehensive transportation management services encompassing capacity planning, pre-shipment organization, transport coordination, and documentation handling, particularly for consumer and pharmaceutical goods.• Engaged with a diverse range of internal and external stakeholders including 3PL, LSP, carriers, and customers to… Show more • Managed daily transportation operations, ensuring precise planning of order shipments and accurate forecasting to meet delivery timelines.• Orchestrated comprehensive transportation management services encompassing capacity planning, pre-shipment organization, transport coordination, and documentation handling, particularly for consumer and pharmaceutical goods.• Engaged with a diverse range of internal and external stakeholders including 3PL, LSP, carriers, and customers to facilitate smooth shipment and transport planning operations.• Promptly addressed customer concerns and inquiries, demonstrating a commitment to providing exceptional customer service.• Effectively coordinated container pre-bookings and generated pickup notifications to streamline operational processes. Regularly tracked and analyzed global shipping rates and sent updated quotations to 3PL partners.• Maintained daily operational reports to ensure a high degree of accurate data management.• Monitored real-time shipment tracking and provided visibility across all modes of transport (air, sea, road), promptly addressing discrepancies, and ensuring customer satisfaction.• Analyzed the process and devised productivity improvement ideas to accelerate the process.• Assumed the role of the primary point of contact for GSK Export ensuring seamless operations.• Handled manual order enrichment, managed export documents, and ensured timely pickup of the shipment.• Contributed insightful feedback during quality review sessions with customers, fostering a collaborative approach to continuous improvement.• Participated in audits, monthly business reviews, and WAM activities to ensure accurate financial management and adherence to operational standards.• Evaluated and improved operational protocols, leveraging expertise to enhance efficiency, reduce costs, and elevate the level of service provided to clients. Show less

• Assisted in the preparation and verification of export documentation ensuring compliance with local and international regulations, reducing the likelihood of customs delays.• Coordinated with freight forwarders and shipping lines to ensure timely scheduling and delivery, contributing to enhanced customer satisfaction.• Facilitated the resolution of any customs or shipping discrepancies in a timely and efficient manner, minimizing potential disruptions.• Conducted thorough research… Show more • Assisted in the preparation and verification of export documentation ensuring compliance with local and international regulations, reducing the likelihood of customs delays.• Coordinated with freight forwarders and shipping lines to ensure timely scheduling and delivery, contributing to enhanced customer satisfaction.• Facilitated the resolution of any customs or shipping discrepancies in a timely and efficient manner, minimizing potential disruptions.• Conducted thorough research on export regulations and requirements for different countries, keeping the team updated on any changes that might affect shipping processes.• Utilized export management software to track and manage shipment schedules, ensuring real-time updates for both the team and customers.• Supported the export team in managing the Letter of Credit (LC) process, ensuring accurate and timely submission of required documents to financial institutions.• Engaged in regular communication with customers, providing them with shipment updates and addressing any concerns or inquiries, which in turn helped in building strong customer relations.• Assisted in maintaining a well-organized digital and physical filing system for all export documentation, ensuring easy retrieval and compliance audits.• Participated in weekly team meetings to review shipment schedules, discuss challenges, and propose solutions to optimize the export process.• Contributed to the development of standard operating procedures (SOPs) for the export documentation process, promoting consistency and efficiency across the team.• Undertook additional training and attended relevant workshops to enhance understanding of export regulations and documentation requirements, demonstrating a commitment to professional development in the field of international trade. Show less

• Collaborated with various global clients and maintained a healthy working relationship with them.• Marketed the products and services offered by the company to increase footfall.• Devised marketing and sales strategies and oversaw marketing campaigns.Developed and executed marketing and sales strategies, while overseeing marketing campaigns to enhance brand visibility and market share within the logistics sector.• Conducted market research to identify potential business… Show more • Collaborated with various global clients and maintained a healthy working relationship with them.• Marketed the products and services offered by the company to increase footfall.• Devised marketing and sales strategies and oversaw marketing campaigns.Developed and executed marketing and sales strategies, while overseeing marketing campaigns to enhance brand visibility and market share within the logistics sector.• Conducted market research to identify potential business opportunities and understand market trends, providing valuable insights for strategic planning.• Utilized digital marketing tools and social media platforms to broaden brand reach and engage with a wider audience, driving online traffic and inquiries.• Assisted in the creation of compelling marketing materials, including brochures, blog posts, and email campaigns that effectively communicated the company’s value proposition.• Supported the development and maintenance of the company’s website and online platforms, ensuring accurate and appealing content presentation.• Contributed to the planning and organization of client engagement events and webinars, enhancing customer education and loyalty.• Compiled and maintained a database of key industry contacts, facilitating effective networking and business development efforts Show less

Master Of Science - Ms, Logistics And Supply Chain Management, 2:1 Merit

Bachelor Of Business Administration - Bba, Logistics, Procurement, And Supply Chain Management, 1:1 Distinction

High School Diploma, Business/Commerce, General