Krishna Kumar Email & Phone Number

Chapel Hill, Nc, Us

Wilkes-Barre, Pennsylvania, Us

• Advised C-Suite on AI-driven technological advancements to scale platforms for company growth.• Created Modernization roadmaps to support company's growth from $2B to $5B in 5 years with a 95 combined ratio.• Established governance frameworks and refined hiring strategies to support expansion.

Munich, Bavaria, De

I managed the technological integration for multiple company mergers, overseeing cloud technologies and compliance, and directed a major transition to Azure Cloud to enhance process efficiencies and program delivery.Some of the key achievements of this role include:* Led the seamless merger and technological integration of Bell and Clements, maintaining board-level engagement and oversight, while simultaneously stabilizing a similar merger with Digital Partners.* Directed a large-scale cloud migration to Azure, managing 100+ professionals and spearheading an organization-wide Agile transformation.* Headed the Duck Creek Insights implementation and mainframe retirement, improving data accuracy, supporting $3 billion in premiums, and enhancing operational efficiencies.

Munich, Bavaria, De

In my role as Head of Digital Partners Systems at Munich Re, I spearheaded the transition to a compliant Technology stack, minimizing disruptions. Oversaw a large technology footprint, ensuring seamless operations and business continuity.

I spearheaded the development of a Delivery Practice that supported significant business growth and managed key client projects and relationships.Some of the key achievements of this role include:* Established and led a delivery practice that supported significant company growth and prepared the startup for a successful acquisition.* Managed critical client relationships and high-stakes projects, overseeing a diverse team responsible for delivering complex solutions.* Managed multimillion-dollar projects for major clients like Cox, CBS and UPS, solidifying the firm's reputation and client satisfaction.

Teaneck, New Jersey, Us

I led multi-industry project teams focusing on compliance and strategic delivery, implemented EPMO strategies, and aligned operations with regulatory standards like HIPAA.Some of the key achievements of this role include:* Developed and executed program management strategies across high-value projects, including technology transitions and healthcare compliance.* Managed the seamless SAP support transition for John Deere, integrating 90 resources with zero disruption.* Oversaw Blue Cross Blue Shield's annual enrollment, optimizing performance and ensuring HIPAA compliance.* Helped establish an EPMO for Emblem Healthcare, standardizing project management to enhance strategic alignment and oversight.Relocation back to USA from Asia August 2015- September 2015

Vancouver, British Columbia, Ca

I managed delivery operations across APAC, implementing Agile methodologies and establishing PMO processes that improved project delivery and client engagement.Some of the key achievements of this role include:* Led the development and standardization of PMO processes, significantly improving delivery efficiency across APAC markets.* Implemented Agile methodologies, enhancing team agility and project responsiveness.

London, England, Gb

I provided strategic planning advice to the Global Head of Technology Delivery and managed major CRM implementations that boosted customer satisfaction and compliance.Some of the key achievements of this role include:* Supported strategic initiatives that improved transparency and performance tracking across global technology delivery units.* Led CRM implementations that significantly enhanced consumer banking operations, managing a team of 100+ technology professionals.

Foster City, California, Us

* Managed multiple projects in the Visa Resolve Online program (VROL), used for Visa’s back office operations and dispute resolutions. * Created a roadmap of projects in conjunction with global business stakeholders and delivered to the roadmap within agreed parameters.* Provided leadership in driving the cohesive delivery of projects by working with the development, QA, deployment, production support and external project teams.

Chesterfield, Mo, Us

* Development Manager / Architect working on CRM / Billing projects in the Telco domain.* Oversaw the development roadmap, and provided leadership on projects in the Billing, Credit and Collections System for Pacific Bell / AT&T Advertising solutions. This system enabled complete billing solutions for millions of Telco customers and was implemented throughout California and Nevada. * Successfully oversaw the migration of the legacy Telco systems used by regional telephone companies to a common CRM system used by AT&T in different regions.* Played a crucial role in daily liaison with Finance and Customer Service management at AT&T, collaborated on product delivery and made key recommendations for future development and sales in different areas such as Billing, AR, GL, Credit & Collections.* Manage interfaces of all financial transactions with the external systems such as the Outside Collection Agencies (OCA’s), Lockboxes, and Oracle Financials.

New York, Ny, Us

Programmer working on the Omnihost system (Visual Basic/Oracle) in Verifone India Pvt. Ltd., Bangalore, India.

Programming in Powerbuilder and Oracle.Developed Asset Manager and other FinTech related modules for the Product.

Bangalore, Karnataka, In

* Created an Authoring tool with which it is convenient to develop e-learning systems (Computer Based Training modules). The education department at Infosys used the authoring tool to aid in teaching the IT department.* Was responsible for analysis, design and development of entire system written in Visual Basic and MS Access. Application made extensive use of OLE technology and enabled the user to integrate any kind of object (such as Word, PowerPoint, Charts, graphs etc.) into the CBT to create course material used by Infosys programmers.