Krishwantie D. Email & Phone Number

Markham, Ontario, Canada

• Create engaging learning activities and compelling course content to support learning and development strategies
• Develop enrolment process and manage program logistics before, during and after delivery of all L&D programs
• Identify skills and/or knowledge gaps and recommend learning material to enhance performance across the organization
• Support the development and maintenance of the learning and development budget, in collaboration with the AVP, Talent Development and other stakeholders
• Monitor learning projects and curricula, performance, and provided timely reporting, allowing management better understanding of effective training on employee performance.
• Utilize creative thinking skills to troubleshoot and identify solutions to resolve day to day learner issues/concerns

Markham, Ontario, Canada

• Collaborated with administrators to determine course objectives.
• Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
• Supported the planning, implementation process and measurement for all national learning and development initiatives
• Managed program logistics before, during and after delivery of all learning and development programs
• Managed employee inquiries related to learning and development, including external learning processes
• Create and summarize monthly completion reports from learning activities tracked through the learning management system

10 Aviva Way

• RIBO Licensed
• Support employees with internal training need specific to industry certifications/qualifications

2202 Eglintion Ave East

Contract- triage claim calls