Kris Kieper Email & Phone Number

Grand Marais, MN, US

Zurich, Zurich, CH

Advisor on SaaS operations and customer success strategies leading into Pre-Seed and Seed funding rounds including staffing models, GTM enablement and messaging, value modeling, enablement planning, community development and overall scalability

I am a needle felting fiber artist and wilderness enthusiast inspired to capture and represent the beauty of the natural world. I focus on Northern Minnesota landscapes and themes of sunsets, weather, night skies, water, and trees. Needle felting uses specialized barbed needles to push fibers together, causing their scales to tangle and interlock into a.

SaaS Product Operations & Customer Value Enablement Advisory Services

London, GB

Advisor on SaaS operations and customer success strategies leading into Pre-Seed and Seed funding rounds including staffing models, GTM enablement and messaging, value modeling, enablement planning, community development, partnership opportunities and overall scalability

Pleasanton, California, US

- Responsible for managing Product Operations across 90+ product managers, designers, and UX researchers toward standardization in feature ideation, prioritization, release planning, roadmapping, escalations, commitments, GTM communication and usage tracking across multiple disparate product portfolios, teams, and regions- Member of the CPO Core Leadership.

- Responsible for driving customer value realization by empowering Customer Success and Product Management teams with streamlined systems, processes, customer usage insights, SME crowdsourced enablement programs, and facilitating collaboration across all departments- Member of the executive team reporting to the COO- Maintained close partnerships with CTO.

- Responsible for the global team of consulting professionals, including value strategists, implementation/project managers, and data insight analysts, ensuring clients and partners achieve their business goals- Member of the executive team reporting to the CRO- Foster strong collaboration with SVP of Global Solution Architecture in best practices and.

- Responsible for the North American consulting team, including value strategists and data insight analysts, supporting clients with onboarding, use case development, and multi-year planning initiatives - Member of the executive team reporting to the COO- Key contributor to sales and pre-sales colleagues with lead development, prospect nurturing.

- Responsible for advising and consulting Thunderhead partners and customers in North America around omni-channel engagement maturation and best practices, aligning key business goals to engagement use cases, and using our engagement analytics suite to showcase measurable impacts on actual customer journeys to better meet their in-the-moment needs while.

Minneapolis, Minnesota, US

Responsible for building new technology partnerships with Thunderhead, Episerver and Insite Software, leading customer engagement digital strategy sales and services for Aware clients and prospects, and moving Aware's SitecoreUser.com video training site to a subscription based platform while also doubling the size of the video training catalog. Also.

Minneapolis, Minnesota, US

Supervised all client relationships, project deliverables, team metrics and the quality of our overall consulting approach. Managed and mentored team managers in project execution, client relationships and team leadership. Created and implemented strategic analysis and recommendation frameworks including Globalization with related Internationalization.

Minneapolis, Minnesota, US

Oversaw the quality and execution of all project work across project and functional teams. Led colleagues in online creative strategy and thought leadership. Crafted and advised around core services and offerings for clients.

Minneapolis, Minnesota, US

Lead account representative and advisor to clients on strategies and tactics for building successful corporate web sites. Manager of highly skilled web designers, developers, project managers, and analysts.

Minneapolis, Minnesota, US

Multi-functional strategist, analyst, internet marketer, consultant, project manager, lead account representative, and developer for clients across diverse industries

Content specialist, project manager and developer focused on Internet and Intranet solutions for clients

US

Managed and developed ecommerce and online marketing opportunities with premier digital publishing partners

Ba - Social Environmental Studies, Business, Economics, Sociology, Biology, Ecology, Chemistry

Education record