Kris Kourany

Kris Kourany Email and Phone Number

Service Operations Sr. Manager LATAM @ Payment24
Panama
Kris Kourany's Location
Panama, Panama
Kris Kourany's Contact Details

Kris Kourany work email

Kris Kourany personal email

About Kris Kourany

Experienced B2B, B2E and B2C IT , Technology & Telecomunications Professional in Account / Commercial & Sales Management roles.

Kris Kourany's Current Company Details
Payment24

Payment24

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Service Operations Sr. Manager LATAM
Panama
Website:
payments24.com
Employees:
66
Kris Kourany Work Experience Details
  • Payment24
    Service Operations Sr. Manager Latam
    Payment24
    Panama
  • Payment24
    Customer Projects Latam
    Payment24 Oct 2021 - Present
    Panama City, Panamá, Panama
    Payment24 focuses on innovative IT research and development projects within the main focus areas of Fleet Management Systems, Payment Systems, Mobile Solutions and Retail Solutions. Reporting to the Global Operations Unit Head, I manage a 10+ member Multi-Country Field and Operations team (Panama, El Salvador, Guatemala, Honduras). Within my responsabilities in my current role are:• General Administration, coordination for implementing of new systems and procedures for the correct functioning of our technical helpdesk team.• Monitor Operational KPI´s and make corrections with team as needed, confection customer KPI reports and presentations. • Building and developing relationships as a Single Point of Contact (SPOC) with our LATAM Customer in Operational and Project Management matters.• Responsible for Project Rollout Schedule & followup for 5 LATAM Countries and all Deployment personnel involved.• Coordinate and allign with leadership team in South Africa for initiatives to be implemented within P24 Latam and P24 Customers in LATAM.• Be the company`s representative to communicate to customers initiatives and actions from the company.Significant achievements during this period: • Succesfully planned and organized a rollout of our P24 IoT System within 550 Petrol Service Stations in 4 Countries (El Salvador, Guatemala & Belize).
  • Centurylink
    Account Manager, Sr. - Enterprise Accounts Latam
    Centurylink Oct 2018 - Aug 2020
    Panama
    Sales and Business Development responsabilities regarding Centurylink (former Level 3) complete IT and Telecomunications portfolio for diverse companies in Panama and LATAM. 1. Data Communications and Networks.2. Unified Communications & Voice Solutions.3. Managed IT Services.4. CDN (Content Delivery Networks) Solutions5. Network Security solutions (ex. DDoS)
  • Ufinet
    Business Development - Partners Program
    Ufinet May 2016 - Feb 2018
    Panama City, Panama
    Within my responsibilites, is to develop non traditional accounts (Integrators / Datacenters /Non Telecom) in order to put in motion company´s Partner Program in Panama.1. Business Development – Wholesale Operations (F.O Capacity Links , Dark Fiber Proyects, Satelite Services, Data Center Colocation services).2. Customer Relationship Management 3. Manage company special projects.
  • Brightstar
    Commercial Manager (Acting Country Manager) - Panama
    Brightstar May 2012 - Feb 2016
    Panama City, Panama
    Responsible for all Panama commercial operations on behalf of Brightstar Corp. for all Telecom Operators, Retail / Export Channels and Suppliers. Promote our services such as Terminal Distribution sales, Terminal Inventory control services among other services for telcos and wireless equipment distributors. Within my responsibilities with the company carries the following:1. Maintain customer relationship and sales resposable (Terminals and Other related services) followup with all Panama Wireless Telco Carriers (CW, TLF, DIG and CLARO-AMX). 2. Maintain customer relationship and sales resposable with Channel Partners (Large Retail and Export Market) within Panama .3. New Business Development for Brightstar services.4. Establish and Coordinate Panama Office and Sales Team in order to achieve assigned targets and be liaison between Customer, Panama Sales Team and Brightstar Senior Management.
  • Huawei
    Account Director - Commercial Manager (Carrier Sales)
    Huawei May 2010 - May 2012
    Panama City, Panama
    Responsible for overseeing the relationship between HUAWEI and my assigned Telecom Carrier as a Account Responsible and Commercial Manager. As account responsible and the principal customer interface my main responsibilities are:1. Maintain customer relationship and close follow-up of the carrier´s necessities to generate new projects.2. Oversee the commercial side of Account Line (Collections, Agreements, Project Revenue).3. Coordinate Account Team (Pre Sales and Service Sales) in order to achieve solution sales quota.4. Coordinate with Project Managers to see advancement or possible difficulties in project and interacting with customer regarding any advances or challenges within the project.Within the array of products and projects that I am currently involved are: Core Network Products, Datacom, Wireless (GSM/UMTS) and Services among others.Achievements and awards during 2010 period:• Revenue Attainment for 2010 GSM/UMTS and other project sales.• Account team Collection Award for 2010 period
  • Digicel Panama S.A.
    Corporate Accounts Executive
    Digicel Panama S.A. Sep 2008 - Apr 2010
    Member of the first Corporate Accounts Executive Team for DIGICEL in Panama City, Panama. Within my job description includes: Performing Mobile Telecom Services Sales to Medium and Large Companies. This is performed by analizing their Communication needs and offering a Complete Solution - performing a schedules of visits a day with the intention of achieve and surpass my quota. I also took part of the creation of business processes of the correct functioning in the sales dept.
  • Dell Inc.
    Small And Medium Business Account Manager
    Dell Inc. Sep 2007 - Sep 2008
    Strategic Alliances Division (Mexico). I am responsible of developing a set of 200 – 400 high profile Small and Medium Business accounts (under 500 employees) to obtain the following: Perform IT sales, by developing a strong pipeline for future proyects with the company. This is performed by thorougly analyzing among may things their purchasing cycles, build strong relationship with customers and close followup of these accounts. The result is creating IT needs in order to impulse complex IT proyects. These IT proyects usually involves: Purchasing of client and enterprise hardware, software licensing ,storage solutions, company services and imaging in order to achieve and exceed my monthly quota.
  • Dell Inc.
    Small And Medium Business Sales Representative
    Dell Inc. Sep 2006 - Sep 2007
    Business Systems Division (Central, South America & Caribbean). Within my responsabilities in this secction are: Perform computer sales consulting to Small & Medium Business users under 400 employees by choosing the IT infrastructure for their current and future business needs and IT proyect proposals. During my time in BSD-T I have achieved an average of 116%(Q3 FY08) in Blended Attainment.

Kris Kourany Skills

Account Management Telecommunications Sales Management Channel Solution Selling Negotiation Crm Management Sales Operations New Business Development Channel Partners Product Management Wireless Sales Business Strategy Direct Sales Product Marketing Key Account Management International Sales Business Development Managed Services Team Leadership Forecasting Mobile Devices Competitive Analysis Voip Sales Process Go To Market Strategy B2b Salesforce.com Cross Functional Team Leadership Strategic Partnerships Pre Sales Strategic Planning Strategy Customer Relationship Management

Kris Kourany Education Details

Frequently Asked Questions about Kris Kourany

What company does Kris Kourany work for?

Kris Kourany works for Payment24

What is Kris Kourany's role at the current company?

Kris Kourany's current role is Service Operations Sr. Manager LATAM.

What is Kris Kourany's email address?

Kris Kourany's email address is kr****@****ail.com

What schools did Kris Kourany attend?

Kris Kourany attended Instituto Tecnológico Autónomo De México, Colegio Sek Panama.

What skills is Kris Kourany known for?

Kris Kourany has skills like Account Management, Telecommunications, Sales Management, Channel, Solution Selling, Negotiation, Crm, Management, Sales Operations, New Business Development, Channel Partners, Product Management.

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