Kris Kourany Email & Phone Number

Panama

Panama City, Panamá, Panama

Payment24 focuses on innovative IT research and development projects within the main focus areas of Fleet Management Systems, Payment Systems, Mobile Solutions and Retail Solutions. Reporting to the Global Operations Unit Head, I manage a 10+ member Multi-Country Field and Operations team (Panama, El Salvador, Guatemala, Honduras). Within my responsabilities in my current role are:• General Administration, coordination for implementing of new systems and procedures for the correct functioning of our technical helpdesk team.• Monitor Operational KPI´s and make corrections with team as needed, confection customer KPI reports and presentations. • Building and developing relationships as a Single Point of Contact (SPOC) with our LATAM Customer in Operational and Project Management matters.• Responsible for Project Rollout Schedule & followup for 5 LATAM Countries and all Deployment personnel involved.• Coordinate and allign with leadership team in South Africa for initiatives to be implemented within P24 Latam and P24 Customers in LATAM.• Be the company`s representative to communicate to customers initiatives and actions from the company.Significant achievements during this period: • Succesfully planned and organized a rollout of our P24 IoT System within 550 Petrol Service Stations in 4 Countries (El Salvador, Guatemala & Belize).

Panama

Sales and Business Development responsabilities regarding Centurylink (former Level 3) complete IT and Telecomunications portfolio for diverse companies in Panama and LATAM. 1. Data Communications and Networks.2. Unified Communications & Voice Solutions.3. Managed IT Services.4. CDN (Content Delivery Networks) Solutions5. Network Security solutions (ex. DDoS)

Panama City, Panama

Within my responsibilites, is to develop non traditional accounts (Integrators / Datacenters /Non Telecom) in order to put in motion company´s Partner Program in Panama.1. Business Development – Wholesale Operations (F.O Capacity Links , Dark Fiber Proyects, Satelite Services, Data Center Colocation services).2. Customer Relationship Management 3. Manage company special projects.

Panama City, Panama

Responsible for all Panama commercial operations on behalf of Brightstar Corp. for all Telecom Operators, Retail / Export Channels and Suppliers. Promote our services such as Terminal Distribution sales, Terminal Inventory control services among other services for telcos and wireless equipment distributors. Within my responsibilities with the company carries the following:1. Maintain customer relationship and sales resposable (Terminals and Other related services) followup with all Panama Wireless Telco Carriers (CW, TLF, DIG and CLARO-AMX). 2. Maintain customer relationship and sales resposable with Channel Partners (Large Retail and Export Market) within Panama .3. New Business Development for Brightstar services.4. Establish and Coordinate Panama Office and Sales Team in order to achieve assigned targets and be liaison between Customer, Panama Sales Team and Brightstar Senior Management.

Panama City, Panama

Responsible for overseeing the relationship between HUAWEI and my assigned Telecom Carrier as a Account Responsible and Commercial Manager. As account responsible and the principal customer interface my main responsibilities are:1. Maintain customer relationship and close follow-up of the carrier´s necessities to generate new projects.2. Oversee the commercial side of Account Line (Collections, Agreements, Project Revenue).3. Coordinate Account Team (Pre Sales and Service Sales) in order to achieve solution sales quota.4. Coordinate with Project Managers to see advancement or possible difficulties in project and interacting with customer regarding any advances or challenges within the project.Within the array of products and projects that I am currently involved are: Core Network Products, Datacom, Wireless (GSM/UMTS) and Services among others.Achievements and awards during 2010 period:• Revenue Attainment for 2010 GSM/UMTS and other project sales.• Account team Collection Award for 2010 period

Member of the first Corporate Accounts Executive Team for DIGICEL in Panama City, Panama. Within my job description includes: Performing Mobile Telecom Services Sales to Medium and Large Companies. This is performed by analizing their Communication needs and offering a Complete Solution - performing a schedules of visits a day with the intention of achieve and surpass my quota. I also took part of the creation of business processes of the correct functioning in the sales dept.

Strategic Alliances Division (Mexico). I am responsible of developing a set of 200 – 400 high profile Small and Medium Business accounts (under 500 employees) to obtain the following: Perform IT sales, by developing a strong pipeline for future proyects with the company. This is performed by thorougly analyzing among may things their purchasing cycles, build strong relationship with customers and close followup of these accounts. The result is creating IT needs in order to impulse complex IT proyects. These IT proyects usually involves: Purchasing of client and enterprise hardware, software licensing ,storage solutions, company services and imaging in order to achieve and exceed my monthly quota.

Business Systems Division (Central, South America & Caribbean). Within my responsabilities in this secction are: Perform computer sales consulting to Small & Medium Business users under 400 employees by choosing the IT infrastructure for their current and future business needs and IT proyect proposals. During my time in BSD-T I have achieved an average of 116%(Q3 FY08) in Blended Attainment.

Education record

Education record