Kristen Logas Email & Phone Number

Chaska, Minnesota

I manage large national projects, I help my customers with design and implementation of infrastructure cabling, we work with copper and also fiber.

Facilitate service communication with Customers, Technicians and Account RepsInitiate service orders and manage to completionCoordinate and dispatch Technicians and sub-contractors to fulfill service ordersMaintain and update customer databaseReview service and sub-contractor invoicing for accuracy

I was responsible for taking all service calls for the company, I would dispatch the technicians where needed, I also did all of the billing for the service calls.

Facilitate service communication with Customers, Technicians and Account RepsInitiate service orders and manage to completionCoordinate and dispatch Technicians and sub-contractors to fulfill service ordersMaintain and update customer databaseReview service and sub-contractor invoicing for accuracyFacilitate weekly Technician meetings

Provide single point of contact and manage cross functional internal teams and complex strategic alliances with customers, vendors, technical and channel partnersTrack telecommunications project schedules, milestones, deliverables, and action itemsCoordinate all project-related technical meetings and conference callsProvide regular status reports and.

Provide single point of contact and manage cross functional internal teams and complex strategic alliances with customers, vendors, technical and channel partnersTrack telecommunications project schedules, milestones, deliverables, and action itemsCoordinate all project-related technical meetings and conference callsProvide regular status reports and.

Review customer application and recommend a solutionProvide support for implementation of new servicesDevelop an on-going relationship with customers to maintain servicesAssist in implementation and training of new products and technologyFulfill customer requirements to ensure customer satisfaction

Administer phone system, call management system, voicemail and call accounting systemCoordinate or administer MAC workResponsible for network services communication and implementation