Kris Mcintosh Email & Phone Number

Current projects include: - Global Technology, Logistics and Distribution Client: Analysis, design, and development of week-long, blended learning leadership workshop - Healthcare Association Client: eLearning design and development in Storyline (including audio recording) - Pharmaceutical Client: Rapid design/development of microlearnings on process and systems update training in Storyline - Global Insurance Industry Client: Systems training design and development in Captivate (including audio recording)Recent projects include: - Software Client: eLearning design for world-wide readiness programs for (Redmond, WA-based) software company (yes, THAT software company) - Food Distribution Client: Relationship management eLearning design and development (including audio) in Storyline- Pharmaceutical Client: Pharmacovigilance and safety database systems eLearning design and development in Storyline; design and develop ILT materials for process training - Pharmaceutical Client (different one): Designed and developed ILT materials for onboarding and mentoring programs - Publishing and Development Client: Project analysis, bid preparation, instructional strategy and program and project design, interactive course design in Lectora, and higher education online course lesson planning - Higher Ed Association Client: Created study guides for certification exams in different disciplines - Higher Ed Publishing Client: Designed semester-long curriculum for healthcare-related courses - Wine & Spirits Distribution Client: Designed and developed management coaching course and relationship management sales course in LectoraPast projects include: - Fast Food Industry Client: Design and develop restaurant management and safety courses in Storyline - Natural Resources Industry Association: Design and develop (including audio and original photography) multiple technical eLearning courses (Keyhole Technology, Environmental Scene Investigations, and others) in Lectora

The chief of learning design and technology is responsible for beginning-to-end direction of instructional design projects for external clients, including the following tasks: analysis of projects, proposal preparation, bid preparation, instructional strategy and program design, project setup, talent sourcing and training, instructional content/design review, instructional design, technology consultation and recommendations, content development in a range of technologies/authoring tools, and client communications and management. The chief of learning design and technology at Agate Development acts as an internal consultant for all instructional-design-related projects, and provides services to all Agate Development teams, as needed.The chief of learning design and technology interacts with any of the following types of clients at any given time: corporate asynchronous online e-Learning training, not-for-profit and for-profit higher education, certificate-based skills training programs, and educational publishers; and is responsible for the following internal tasks: training and mentoring of ID staff, ID staff resource allocation to project work, and management of Instructional Design Community of Practice (ID COP).

Served in Senior Instructional Design role on five management training e-Learning modules for McDonald’s Corporation. Role included managing client relationship, managing multiple instructional designers and leading course design process using simulation/problem-based learning model.

Education and Instructional Design Clients included:Agate Publishing, Inc.: Designed higher education online course materials and lesson plans. Assisted with instructional design of custom textbooks for higher education clients.Regis Learning Solutions (RLS): Served in Senior Instructional Design role on five management training e-Learning modules for McDonald’s Corporation. Role included managing client relationship, managing multiple instructional designers and leading course design process using simulation/problem-based learning model.Kaplan Higher Education (KHEC): Managed Patient Care Technician program development process, which included managing three contract instructional designers. Created certificate and associate’s degree program instructor-led courses on phlebotomy and physical therapy for the Patient Care Technician and Physical Therapist Assistant programs. Wrote first draft of new KHEC Instructional Design Style Guide.iNTELLISHARE: Conducted needs assessments at Chicago and suburban charter schools for online parent-teacher communication system and online teacher lesson planning tool. Designed database system interface based on educational customer needs. Managed customer relationships, performed usability testing.PEAK6: Began development of new Education Department. Performed needs assessment for options trader training, evaluated existing educational offerings, created educational strategy and educational development processes.Gas Technology Institute (GTI): Designed and developed online continuing education courses: Keyhole Technology, Liquefied Natural Gas, Distributed Generation, Environmental Forensics and Transmission Pipeline Regulator Station Design. Used Trainersoft software to implement courses in the GTI interface.Council for Residential Specialists (CRS): Programmed online marketing course using Trainer.McIntosh Photography: Owned and operated full-service photography studio.

Kaplan Higher Education (KHEC): Managed Patient Care Technician program development process, which included managing three contract instructional designers. Created certificate and associate’s degree program instructor-led courses on phlebotomy and physical therapy for the Patient Care Technician and Physical Therapist Assistant programs. Wrote first draft of new KHEC Instructional Design Style Guide.

Manage all tasks for Member Services Department, including: - Member database (including improvements) - Member directory - Member retention - Organizational member renewalsWhile in this department, I have redesigned the application and renewal processes, increased efficiency through job redefinition for Member Services Department employees, decreased the error rate by bringing the Member Services Department together with Accounting and Certification Departments, increased member satisfaction with official communication by creating a weekly, members-only e-newsletter, and opened a gift and apparel shop, the PCI ProShop.Also manage the following miscellaneous tasks: - Website maintenance and support - Website redesign - Manage social networking groups - Member committee website maintenance, training and support - All official electronic communications to members - Liaison to Professional Member and Membership committees

Proprietary options trading firm.

Began evaluating and updating existing programs according to adult learning principles using interactivity and problem-based learning techniques. Created and (at time of departure) was in process of implementing educational development process while changing current (and outdated) educational philosophy of company. Created and was in process of implementing vision for future educational strategy for PCI aimed at the following specific audiences: architects, engineers and other professionals, precast plant operations personnel and management, owners and developers, and internal staff.

Designed and managed development of both online and blended learning courses for “In-Home” repair technicians, including: Basic Electricity, Workplace Safety and HR Policies for Technicians. Worked with internal subject matter experts and coordinated with consulting firm based in India to create courses. Wrote scripts for animations and videos, and worked with video production company to produce video clips for presentation in the problem-based online courses.

As Mgr of Training & Production Technology: Worked across the organization to design and implement updated cross-functional processes. Trained and supervised managers on all cross-functional processes. Trained and supported all UNext employees on emerging technologies. Was responsible for technical training of all employees, faculty and adjunct faculty. As CourseDev Program Mgr: Directly supervised 16 course development teams. Reviewed all design, build, test and QA (quality assurance) materials for each team. Guided course teams through course development process and worked with all other functional areas (legal, instruction, marketing, usability, technology, continuous improvement, and QA) to assure highest quality online courses were produced and sold to customers. Also worked directly with Cardean faculty and faculty from our consortium partner schools: Columbia, University of Chicago, Stanford, Carnegie Mellon and London School of Economics.

Training and Development consultant in the Change Management business unit (see description for Accenture for details).

As a Consultant, I developed Partner-level, instructor-led relationship management skills courses, working with ex-CEOs of large corporations to tailor courses to specific industries. As an Analyst, I developed computer-based training programs on internally produced software to be delivered via CD-ROM and intranet; produced original graphics and desktop animations and developed program using HTML, JavaScript image manipulation and HTMLHelp compression.

As Trainer: Developed and delivered computer software and internet publishing courses to university employees at The Training Center (a university-sponsored training facility). Courses developed include: basic computer skills and beginning through advanced HTML coding. Courses taught include: beginning through advanced HTML coding, Adobe Photoshop, Microsoft Office products, Novell GroupWise, and Windows 95.Graduate Assistant from Sept. '96 - Dec. '96 for Educational Human Resource Development Department. Was responsible for department network, set-up new computer lab, and created materials for professor presentations (PowerPoint was new, and most professors did not know how to use it yet).

TEACHER: Mathematics.CO-DIRECTOR AND FACILITATOR of continuing education summer seminar for STISD teachers. Taught computer software, hardware peripheral use and networking to teachers and administrators.NHS SPONSOR: Chartered and sponsored new chapter of National Honor Society.

Ms, Educational Human Resource Development

Adult Education, Educational Technologies, Visualization Arts

Bs, Mathematics Teacher Education