Kris Milo Email & Phone Number

Naples, Fl, Us

Greater Milwaukee Area

Client: Johnson Controls, Inc• Accountable for the creation the OCM/training strategy and implementation plan in support of an ERP rollout across several battery plants. • Designed repeatable OCM/training processes that resulted in a playbook that included supporting templates, tools, and training material ensuring consistency in future plant ERP deployments.• Created change and communication strategy and action plan for rollout of IT project management framework, portfolio… Show more Client: Johnson Controls, Inc• Accountable for the creation the OCM/training strategy and implementation plan in support of an ERP rollout across several battery plants. • Designed repeatable OCM/training processes that resulted in a playbook that included supporting templates, tools, and training material ensuring consistency in future plant ERP deployments.• Created change and communication strategy and action plan for rollout of IT project management framework, portfolio management solution and launch of PPM tool Daptiv across global enterprise.• Created stakeholder analysis and risk assessment and ensured alignment to key project milestones to maintain stakeholder engagement throughout the change.• Developed leader toolkit that included talking points, FAQs, and evergreen key messages to support improved message alignment, consistency and timeliness.• Oversaw the evaluation the Global Analytics SharePoint site and created a plan to ensure navigation and content was designed for end-user ease of use, relevance, and promoted the value of Business Intelligence (BI/Webi) tools and services. • Created and implemented plan to identify change agent network and maintain ongoing engagement.• Developed a change impact analysis by role and function to ensure the right employees received the right training.• Provide change OCM support for continued releases and awarenes of Business Intgelligence tools and services.• Design learning strategy and awareness campaign for current and future Business Analytic product deployments. Show less

Milwaukee, Wi

Develop internal communications for the global employee population. Works closely with leadership to proactively identify and address key business issues and implement communication strategies to build awareness and understanding of the corporate business goals and objectives.• Key creator of the HDI Internal Communication System for Leaders. Developed the system’s approach, processes, tools, training and success measures to improve a leader’s competency to communicate effectively in… Show more Develop internal communications for the global employee population. Works closely with leadership to proactively identify and address key business issues and implement communication strategies to build awareness and understanding of the corporate business goals and objectives.• Key creator of the HDI Internal Communication System for Leaders. Developed the system’s approach, processes, tools, training and success measures to improve a leader’s competency to communicate effectively in driving business results. • Develops critical communication strategies and messaging for Finance, Legal and HR. Areas of focus include employee engagement, talent management, corporate earnings and legal compliance. Introduced a planning process for initiative leaders that greatly reduces duplication of effort, over communication and improves message alignment to the long-term business strategy.• Project manager for the Annual Leadership Conference that is highly rated among senior leaders. • Led a team of organizational development, communication and HR professionals in the restructuring of the corporate communication function.• Oversaw the employee communication efforts for a recent workforce reduction over a 90 day period. Show less

Identifies and addresses key communication issues affecting Wisconsin operations. Develops and delivers effective solutions that create stakeholder awareness and understanding of key business issues. Develops and implements communication strategies to influence change for relevant audiences. Provide internal communication counsel, coaching and leadership for Wisconsin manufacturing and distribution operations.• Work directly with VP PTO Operations in designing and implementing an overall… Show more Identifies and addresses key communication issues affecting Wisconsin operations. Develops and delivers effective solutions that create stakeholder awareness and understanding of key business issues. Develops and implements communication strategies to influence change for relevant audiences. Provide internal communication counsel, coaching and leadership for Wisconsin manufacturing and distribution operations.• Work directly with VP PTO Operations in designing and implementing an overall organizational/ cultural transformation strategy as a result of consolidation initiative.• Develop sensitive and confidential communication/strategies for executive leadership. Oversaw the communications efforts on such critical business issues as workforce reduction, facility closures, and site consolidation.• Develop strategies for improving dissemination of information leveraging traditional and new media channels. Designed a new process for cascading critical information utilizing frontline leadership that allows for employee feedback. Results have shown improved employee understanding. Show less

Accountable for the development and execution of internal strategic communications for organizational transformation of large scale change efforts. Partnered with functional areas to determine communication needs, and developed appropriate strategies that supported and aligned with corporate objectives to engage the workforce. Serve as expert on communicating change within the organization• Led the development and implementation of the company-wide workforce reduction communication… Show more Accountable for the development and execution of internal strategic communications for organizational transformation of large scale change efforts. Partnered with functional areas to determine communication needs, and developed appropriate strategies that supported and aligned with corporate objectives to engage the workforce. Serve as expert on communicating change within the organization• Led the development and implementation of the company-wide workforce reduction communication strategy. Components included leadership engagement, employee town halls/one-on-meetings, extensive FAQs, manager guidelines and support material. • Using a change management methodology, developed and implemented communication strategies for key business initiatives such as the unveiling of Leadership Attributes, Talent Management rollout, and introduced the strategy for becoming a high-performing organization that included new HR policies, procedures and compensation and benefit programs Show less

Accountable for establishing change management methodology and initiatives on behalf of RPM, a global SAP implementation program focused on standardizing numerous processes and systems across manufacturing, purchasing, inventory management, and financial functional areas. The project was postponed in 4Q of 2007. • Managed a team of six Change and Communication Specialists. Collaborated with contracted integration consultants.• Developed the RPM communication strategy. Ensured… Show more Accountable for establishing change management methodology and initiatives on behalf of RPM, a global SAP implementation program focused on standardizing numerous processes and systems across manufacturing, purchasing, inventory management, and financial functional areas. The project was postponed in 4Q of 2007. • Managed a team of six Change and Communication Specialists. Collaborated with contracted integration consultants.• Developed the RPM communication strategy. Ensured appropriate alignment and integration of initiatives.• Identified and created RPM change management work instructions, tools and templates in the areas of communication, sponsorship, vision, stakeholder impact, learning, workforce transition and reinforcement, measurement and sustainability.• Designed and organized the objectives, content and structure for two major global RPM team building workshops that focused on launching the program deliverables and methodology Show less

Provided strategic counsel, assessed organizational communication needs and developed and executed communication plans and services for engineering and manufacturing operations. Managed overall communication strategy, measuring effectiveness. Was responsible for planning, monitoring and continuously improving internal and external communication channels/programs including employee communications, special events, community outreach, public relations, crisis management, and media… Show more Provided strategic counsel, assessed organizational communication needs and developed and executed communication plans and services for engineering and manufacturing operations. Managed overall communication strategy, measuring effectiveness. Was responsible for planning, monitoring and continuously improving internal and external communication channels/programs including employee communications, special events, community outreach, public relations, crisis management, and media relations.• Created department to provide communication services for three facilities. Developed and implemented successful operating plan.• Developed presentations and speeches for executive leadership. Provided strategic counsel on communication issues to senior management from both a site specific and corporate perspective, ensuring alignment.• Supported media centers, dealer shows, rallies, open houses, anniversary events, and the tour center.• Managed and evaluated communication channels including, town halls, employee intranet, and newsletters. Show less

Was responsible for implementing consistent and ongoing strategic corporate communication plans designed to maximize Catalyst’s visibility in the marketplace. Oversaw all public relations activities and served as media liaison and company spokesperson. Supported investor relations. Managed outside agencies. • Gained media coverage in such mainstream business publications as Fortune, and Business Week. • Created Catalyst’s 2000 annual report. Effectively communicated the company’s… Show more Was responsible for implementing consistent and ongoing strategic corporate communication plans designed to maximize Catalyst’s visibility in the marketplace. Oversaw all public relations activities and served as media liaison and company spokesperson. Supported investor relations. Managed outside agencies. • Gained media coverage in such mainstream business publications as Fortune, and Business Week. • Created Catalyst’s 2000 annual report. Effectively communicated the company’s corporate vision under strained circumstances of ongoing budget reductions, deadline revisions and the CEO’s resignation. • Developed and re-branded company collateral through conceptualization, copywriting, and editing. Show less

Responsible for collateral creation, online and traditional public relations, crisis management and media relations, for both SpectraCom and its clients. Created annual strategic communication plan. Oversaw communications department, managed operating budget and supervised professional staff. • Directed national publicity campaigns for clients as diverse as Warner-Lambert, the NFL, Kohler Company, and Perdue Farms. All client web sites experienced increased traffic. • Managed local,… Show more Responsible for collateral creation, online and traditional public relations, crisis management and media relations, for both SpectraCom and its clients. Created annual strategic communication plan. Oversaw communications department, managed operating budget and supervised professional staff. • Directed national publicity campaigns for clients as diverse as Warner-Lambert, the NFL, Kohler Company, and Perdue Farms. All client web sites experienced increased traffic. • Managed local, national and international media relations for clients and company. Results included coverage in the Wall Street Journal, New York Times, CNBC, CNN and more.• Arranged all speaking engagements and managed company involvement at trade shows. Coordinated appearances in Barcelona, Amsterdam, and London.• Served as speechwriter to the company president. Introduced online, interactive company newsletter. Show less

Charged with responsibility of maintaining and improving the YMCA’s image to its members, employees and contributors. Directed media and public relations activities. Developed communications, marketing and publicity strategies for such YMCA initiatives as grand openings, program launches, and central city services. • Created and launched “Strong Futures” the Y’s three year strategic image campaign. • Tripled positive media exposure in print, radio and TV. Acted as key spokesperson.•… Show more Charged with responsibility of maintaining and improving the YMCA’s image to its members, employees and contributors. Directed media and public relations activities. Developed communications, marketing and publicity strategies for such YMCA initiatives as grand openings, program launches, and central city services. • Created and launched “Strong Futures” the Y’s three year strategic image campaign. • Tripled positive media exposure in print, radio and TV. Acted as key spokesperson.• Designed award-winning internal/external print/video promotional brochures, advertising, and annual reports. Branded YMCA programs through collateral material setting a standard that was adopted at a national level.• Directed and supervised the daily operation of the Graphic Arts Department. Implemented workflow efficiencies resulting in $30,000 cost savings. • Managed internal communications for 1500 employees featuring a monthly newsletter. Served as editor of quarterly image newsletter distributed to over 40,000 members, community leaders and donors. Show less

Planned, developed and directed all public relations policies and outreach programs for Zoo events, exhibits and conservation efforts. Managed all media relations. Determined budget and staffing requirements.• Arranged numerous local and national print and television interviews resulting in a yearly average of $600,000 of free airtime. Poised and articulate spokesperson with extensive print, radio and television experience.• Established crisis communication plan. Directed media… Show more Planned, developed and directed all public relations policies and outreach programs for Zoo events, exhibits and conservation efforts. Managed all media relations. Determined budget and staffing requirements.• Arranged numerous local and national print and television interviews resulting in a yearly average of $600,000 of free airtime. Poised and articulate spokesperson with extensive print, radio and television experience.• Established crisis communication plan. Directed media relations for two crises: on-duty death of an employee, and the accusation of animal cruelty.• Designed marketing and public relations campaigns consisting of media kits, brochures, and newsletters to increase visitor traffic and attract sponsorship and donor support. Show less