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Mauritius

Key accountabilitiesWeb & Cloud Hosting: Design, deploy, and manage Microsoft-based web hosting solutions or Azure Cloud solutions. Also including Windows Server, Internet Information Services (IIS), ASP.NET, ensuring optimal performance, security, and reliability for our clients' websites and applications.Architectural Design: Collaborate with clients to.

Mauritius

• Key Accountabilities
• Monitor the business results of the product, as well as the technical health / stability
• Define product requirements with the team and prioritize them in the product backlog
• Ensure that product requirements solve important customer/business problems
• Work together with other Product Owners to get a common prioritization and release planning for the legal changes
• Write user stories including acceptance criteria together with specialists in the… Show more Key Accountabilities

Mauritius

• Responsibilities
• Provide IT support effectively and efficiently to UK and Europe customers
• Manage the hosting support request queue and the change implementation queue
• Provide coaching and support to team members
• SQL clusters maintenance and administration
• Citrix server farm administration

Mauritius

• Key Responsibilities
• Working as part of a highly skilled team, building and provisioning new Customer Solutions.
• Providing 2nd level support to customers via phone & e-mail.
• On-going support and management of customer solutions.
• Acting as an escalation point for Managed Hosting Technicians and supporting them in theirdevelopment. Diagnosing and resolving complex issues, e.g. Tasks that fall outside of standardfault and configuration requests.
• Acting as an escalation point for Managed Hosting Technicians and supporting them in theirdevelopment. Diagnosing and resolving complex issues, e.g. Tasks that fall outside of standardfault and configuration requests.