Kris Nessa Email and Phone Number
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Kris is a highly experienced and respected professional with more than 18 years of leadership in the healthcare and technology industries. She is a dynamic innovator, driven by a profound desire to effect meaningful change in the world. Kris has devoted her life’s work to advancing healthcare & consumer experiences through the utilization of technology and removing obstacles that impede universal access to care and wellness. Kris is not just your ordinary leader. Her educational background in Electrical Engineering from the University of Iowa honed her problem-solving skills to perfection. Her innate ability to quickly identify and untangle complex and multifaceted problems, coupled with her expertise in setting clear priorities, creating transparency, and facilitating consensus among stakeholders, sets her apart as an exceptional leader. It’s with this unique skillset she has been successful in leading, designing, developing, and implementing effective and sustainable solutions and products for both organizations and customers alike. It has been her great pleasure to have worked for some of the world’s leading vendors and health systems, including Oracle Health, formally known as Cerner Corporation, the Cleveland Clinic, and the University of Texas at Austin Dell Medical School. She is grateful for her past partnerships including, but not limited to, Amazon, Apple, Blue Cross Blue Shield and Zoom which have aided in knowledge and understanding of technology infrastructure, data intelligence and customer experience.Kris’s impact in the healthcare technology industry has not gone unnoticed. She has been recognized nationally for her achievements, earning her the nomination as HIMSS Most Influential Women in Health IT, winner of the 2017 HIMSS Enterprise Davies Award, three U.S. patents for innovation, and regular guest appearances on This Week in Health IT podcast. Kris is a Certified Digital Health Executive (CDHE) and Certified Healthcare Chief Information Officer (CHCIO) through CHIME. When asked about her proudest career accomplishments, Kris humbly shares about her direct and influential role in designing and delivering the entire patient experience responsible for vaccinating and boosting over 1 million people in the nation’s 11th largest city.Kris is an avid world traveler and lover of live music. In her personal time, she enjoys seeking new adventures, eating good food, watching Premier League Soccer, and relaxing in a hammock with a good book if her kids allow it. Her closest friends describe her as loyal, generous, and a free thinker.
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Chief Technology Officer - HealthcareShi International Corp. Sep 2023 - PresentSomerset, Nj, Us
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Chief Executive OfficerInnovative Insights Feb 2023 - PresentDelivering something, from nothing. We take your problems and ideas and help you think innovatively to uncover your opportunities to move the business and revenue forward. -
Vice President Product EngineeringTivity Health Dec 2021 - Jan 2023Franklin, Tn, UsOversight for lifecycle planning of business technology and product applications through the phases of strategy, architecture, selection, deployment, operation, evolution, and sunset. Delivered enterprise-wide innovative product success for our customers where technology and business intersect. Reported directly to the CIO/CDO. Indirectly managed $20 million IT budget organization through 6 direct reports, 13 product teams, 51 employees and 30 contractors (81 total reports), and a $6 million annual budget.Key Results:• Key leadership role within a successful Private Equity acquisition (transition from publicly traded to private equity) and instrumental across a successful multi-million-dollar acquisition of a private company, BurnAlong; resulting in the ability to rapidly deploy a cloud-first strategy.• Selected as one of only four strategic partners by Apple to design and deliver Apple Fitness+ customer experience seamlessly through the SilverSneakers to 3 million eligible members.• Increased revenue by a projected $18 million while providing enhanced customer experience by partnering with BurnAlong to deliver digital fitness content to all SilverSneakers members.• Enhanced revenue generation by a projected $30 million by delivering integration to empower potential customers to check their SilverSneakers eligibility when engaged on our partner’s website(s).• Stood up a rapid deployment engineering team that delivered 3 projects in AWS using new technologies and processes than previously, ahead of schedule and under budget.• Deployed the company’s first DevOps lifecycle process and team that delivered features within hours instead of weeks.• Decreased expenses by $1.6 million annually by bringing mobile development back in-house, resulting in improved consumer experience, expedited delivery and under budget. -
Enterprise Director Of Customer SuccessDell Medical School At The University Of Texas At Austin May 2020 - Dec 2021Austin, Tx, UsProviding enterprise wide innovative success for our customers (both internal and external) where product, technology, workflow, information, operations and business intersect. The liaison and glue that combines these intersections for all parties to advance the care and health of our community and patients globally. I serve both the medical school and the ever growing UTHA health organization.Key Results:• Delivery of enterprise wide COVID Vaccination Hub workflow design and products (one of sixty-three Hubs within the state of Texas). Delivery included custom innovative applications to streamline patient throughput and safe distancing.• Designed initial wireframes and strategic vision for the Partners In Care website• Lead and actualized the final interoperable product design for the MavenWave developers for the TxCOPE: Texans Connecting Overdose Prevention Efforts (Project Connect) project.• Delivery of Sunshine Calls workflow and products thus decreasing loneliness and depression and increasing quality of life amongst Central Texas Meals on Wheels clients during the pandemic.• Delivery and accreditation of enterprise ambulatory surgery center with various specialties in 2020 (opening year).Report directly to the CIO. Indirectly manage 60-person, $5 million annual budget organization through 19 direct reports and a $2.2 million annual budget team. -
Global Enterprise DirectorCleveland Clinic Dec 2018 - May 2020Cleveland, Ohio, UsLeading the strategy for our Global Procedural Specialty portfolio which includes Perioperative, Anesthesia, Emergency Department, Labor & Delivery, Dental, Orthopedics and Device Integration. This included all locations (except Abu Dhabi).Key Results:• Increased value in strategic outcomes while reducing time to delivery• Actualized productivity gains with the delivery of handheld electronic charting within the emergency departments across the enterprise• Lead several key initiatives that will decrease annual Medicare reimbursement write-offs• Delivered and realized cost savings through strategic enterprise-wide supply chain strategic initiatives that include vendor supply consolidation, integrated real-time usage scanning documentation, instrumentation consolidation and integration, and supply charging opportunities.• Delivery of enterprise electronic Anesthesia, Orthopedic and Dental strategic initiatives, and realizing revenue gains with innovative means of capturing out-of-OR anesthetic technical and professional charges.• Vendor management of enterprise medical device integration partner along with several key vendors within the surgical, anesthesia, emergency department, labor and delivery, orthopedic and dental business units.Reported to Executive and CIO. Oversaw $3.2 million operational budget through 20 direct reports. -
Director Of Innovations & Product DevelopmentCerner Corporation Feb 2016 - Dec 2018Kansas City, Missouri, UsKey Results:• Reduction in catheter associated urinary tract infections by 30%, increased compliance of medication reconciliation to 93%, and almost 50% reduction in unplanned extubations by developing algorithms and innovatively publishing the result of those algorithms as to how patients compared to our desired patient quality goals, equating to over $1.5 million dollars in cost reductions simply by 3 patient quality metrics. Library of roughly 54 patient quality metrics.• Replaced the manual paper process of trauma documentation with a first-of-kind, innovative, touch-enabled, multi-modal window, device-integrated, streamlined new product that will reduce current electronic trauma documentation time by 50% while fully integrating the patient’s plan of care for a safe, interoperable experience.• Actualized productivity gains, improved patient outcomes and discharge timeliness by innovatively automating the family and care team’s experience during the family (patient) centered rounding experience. Over 19% increase in nurse attendance within the first 6 months of usage (translating into an overall 87% total compliance for rounds). With a 100% increase in family member attendance within the first 2 weeks of usage. • Amplified patient and family experience by introducing a mobile application that brings awareness to hospital amenities, guides visitors throughout properties using patented wayfinding technology, and provides real-time emergency room wait time (including travel time) estimations for patients and families. The mobile application has been downloaded over 6,100 times for iOS and Android.• Raised clinical and financial performance and staff satisfaction rates by implementing an Inpatient Charge Reconciliation workflow directly within the EMR. Estimated financial savings from on-time charge processing is over $1 million annually.Reports to Vice President. Directly oversees a 10 person, $1.1 million annual budget product development team. -
Manager, Clinical ApplicationsCerner Corporation Feb 2014 - Feb 2016Kansas City, Missouri, UsKey Results:• Raised clinical and financial performance and staff satisfaction rates by implementing Cerner Ambulatory.• Actualized productivity and over $1 million financial gains to meet Stage 2 Meaningful Use Eligible Hospital by using data analysis and implementing operational changes.• Strengthened the patient continuity of care capabilities by introducing Cerner’s HealtheLife patient portal and doubled patient engagement within the first month through communication, laboratory, radiology and scheduling request functionality.• Replaced existing platform with Cerner Ambulatory Solutions. Transitioned about 750 providers (299 physicians) that resulted in 107 eligible providers (36%) reaching 80% compliance of Stage 2 Meaningful Use Eligible Provider within 3 months post conversion.• Spearheaded and executed 2 major electronic health record system upgrades, one major Citrix upgrade, one major Oracle upgrade, and over 5 various third-party integrated clinical products.• Strategized and executed HIMSS Stage 7 while dropping sepsis mortality rate from more than 30% to single digits. Saving more than 175 patient lives and $3.7 million in costs from avoided complications.Reported to Director of Applications. Indirectly managed 40-person, $12 million annual budget organization through 8 direct reports including Manager of Laboratory and Radiology.
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Global Product ManagerCerner Corporation Jul 2011 - Feb 2014Kansas City, Missouri, UsKey Results:• Spearheaded and executed (designed and engineered) Cerner MPages 4.0 through 5.2 product releases and architectural tools, leading to increased Cerner sales with over 450 unique clients using almost 7,000 MPages, with over 5.5 million page loads per day.• Conceived of and delivered Cerner Care Team product used within two major Cerner product initiatives and leads the base intelligence features for patient Community and Clinician care team context for the ecosystem.• Designed and launched MPages View Builder, ViewPoints, Workflow & Physician Handoff products, used by more than 450 unique clients globally.• Designed and launched MPages Mobile Messaging & Schedule products• Strategized and executed vision and product roadmap of the Discern ABU for each quarterly release of codeReported to Executive Director. Indirectly managed 40-person, $5 million annual budget team.
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Global Senior Product DesignerCerner Corporation Sep 2008 - Jul 2011Kansas City, Missouri, UsKey Results:• Designed and executed over 30 Cerner SurgiNet Surgery & Anesthesia product releases, resulting in over 50% increase in Anesthesia footprints.• Created and executed Cerner SurgiNet Supply Cabinet integration product.• Designed and executed Cerner SurgiNet Perioperative Tracking, Perioperative Discern Analytics, Perioperative Communication MPages, Perioperative Scheduling Inbound interface specifications, several key workflow defects around procedure association, and various other Surgery & Anesthesia products during the product release life cycle• Created Cerner Anesthesia Medications EMR integration, and Cerner OR Director Dashboard MPageReported to Director. Indirectly lead 15-person, $1.5 million annual budget team.
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ArchitectCerner Corporation Jul 2005 - Sep 2008Kansas City, Missouri, UsKey Results:• Replaced existing Perioperative and Supply Chain products with industry leading Cerner SurgiNet Perioperative and Cerner Supply Chain for 18 clients.• Designed and executed the following Cerner Perioperative workflows: first successful automated Reference Data Domain Synchronization, resulting in 50% productivity increase within the first month post-conversion; sophisticated scheduling workflows resulting in automated Surgical Radiological & Interventional Radiology revenue increases; first Cerner client to utilize Cerner INet product for PACU documentation; medication surgical pick list integration resulting in automated, 100% charge capture of medications within intraoperative venue.• Designed and executed first client to utilize all standard and recommended Cerner SurgiNet content and build in-order to go live within a 6-month time span (from contract signing to go-live).Reported to Sr. Manager. Indirectly lead 10-person, $1 million annual budget team.
Kris Nessa Skills
Kris Nessa Education Details
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University Of IowaElectrical Engineering
Frequently Asked Questions about Kris Nessa
What company does Kris Nessa work for?
Kris Nessa works for Shi International Corp.
What is Kris Nessa's role at the current company?
Kris Nessa's current role is Delivering Value Through Creative Ideas.
What is Kris Nessa's email address?
Kris Nessa's email address is ch****@****lth.com
What is Kris Nessa's direct phone number?
Kris Nessa's direct phone number is +181626*****
What schools did Kris Nessa attend?
Kris Nessa attended University Of Iowa.
What are some of Kris Nessa's interests?
Kris Nessa has interest in Social Services, Economic Empowerment, Education, Reading, Science And Technology, Health.
What skills is Kris Nessa known for?
Kris Nessa has skills like Healthcare Information Technology, Agile Methodologies, Cerner, Html, Saas, Software Project Management, Leadership, Healthcare, Start Ups, Troubleshooting, Entrepreneurship, Hospitals.
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