Kris Opsal Email & Phone Number

Coon Rapids, Minnesota, United States

• Leads groups of adults and children in the creation of art in a variety of mediums.• Assists with planning and organization of events.• Manages staff during events to ensure all tasks are assigned and completed.• Aids in design of promotional and marketing materials.

Brooklyn Center, Minnesota, United States

• Maintains relationships with customers via telephone and email.• Receives all art, orders and requests for pricing and advises customers regarding the status of their orders in process.• Monitors orders through the entire life cycle of the process to ensure that they move seamlessly through all departments to final production.• Completes monthly inventory reports.• Responsible for maintaining accurate billing records to ensure the plant is within budget on a daily basis.• Aided in implementing multiple procedures to streamline processes within the plant.

Minnesota, United States

• Participates in organizing events for a non-profit organization on a volunteer basis.• Creation of event budgets and task management of volunteers.• Co-chair for the organization’s two large annual events.• Led the planning and organizing for a new annual fundraising event with over 150 attendees, earning over $3,000 in donations to the organization.

Blaine, Mn

• Started my own business to combine my design and customer service skills and provide clients with unique fabric options. • Designing seamless fabric designs and panel designs to meet the needs of my customers. • Multi-channel marketing via Facebook Pages, Facebook Groups, Instagram, and email marketing. • Responding to and resolving any customer service issues via Facebook, email, and Instagram. • Tracking inventory via a spreadsheet on a quarterly basis. • Accounting, bookkeeping, and data entry for reporting and tax purposes.

Fridley, Minnesota, United States

• Acted as a liaison between Sales Representatives, Operation Center Teams, and Vendors to ensure customer needs and requirements are met. • Assisted Sales Representatives in understanding details of products, pricing, and processes. • Entered jobs to customer specifications. • Responsible for tracking the progress of all entered jobs throughout production and shipping. • Maintained strong relationships with all accounts through regular contact. • Aided in developing workflow alternatives during transition to a new ordering system that resulted in a 45% decrease in time spent entering jobs.

Coon Rapids, Minnesota, United States

• Assistant to the company’s top selling Account Manager. • Wrote up job orders and estimates for marketing, design, and print projects. • Managed proofs and timelines for all assigned projects. • Tracked all leads as the result of strategic marketing efforts. • Researched and documented customer intelligence on existing clients and prospects to help support internal sales efforts. • Participated in ongoing customer interactions that contributed to business insights and results. • Conceptualized, designed, and implemented a company-wide peer-to-peer recognition program.

Blaine, Mn

Freelance design for a variety of clients.

Eden Prairie, Minnesota, United States

• Manage escalated calls as transferred from Customer Service. • Handled communications on behalf of company executives, including letters, telephone calls, and emails. • Addressed BBB & Attorney General complaints on behalf of executives. • Held multiple positions within the company, including Customer Service Representative, Blended (Email) Agent, and Team Coach. • Aided in managing a team of Customer Service Representatives by providing training, feedback, and other resources.