Krispin Miller Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

Atlanta Metropolitan Area

- Managed cross-functional teams of more than 30, including product managers, project managers, designers, developers, QA, and DevOps, to deploy ECommerce features and updates for Goodyear-Developed AI solutions for audience identification, marketing material review, and rapid creative concepting using LangChain, OpenAI API, and multiple vector databases.- Implemented a new digital asset management platform, transferring over 5000 assets and integrating it into the enterprise ecosystem.- Owned the discovery and initial architecture planning for a multi-region enterprise content management system, addressing diverse legal requirements and language support.

Atlanta, Georgia, United States

- Led process improvement initiatives for marketing operations, typically eliminating 10 to 30 person-hours of manual work and reducing error rates to less than 1%.- Leveraged advanced analytics, voice of customer insights, and design thinking to develop end to end user experiences that drive product improvements and business results.- Collaborated with cross-functional teams across CRM, eCommerce, asset management, and dynamic creative optimization for display ads to ensure successful product deliveries and launches.

Greater Atlanta Area

- Led a multi-discipline team of ten to redefine Verizon's digital apps security and insurance product experience, utilizing analytics and market insights to provide strategic recommendations to transform ECommerce and self-service sites.- Collaborated with UX architects, designers, and user testing teams to create a simple and highly effective interface to manage complex requirements.- Quickly gained understanding of the complex the Adobe Experience Manager and React tech stack, collaborated directly with developers to ensure the strategic vision was delivered.

Greater Atlanta Area

- Led a pod during Verizon's complete digital redesign and re-platform from an aging hard coded system to a re-usable component and fragment based AEM architecture.- Facilitated grooming sessions, aided roadmap planning, and prioritized backlog. Managed user stories, agile workflows and approvals in our internal JIRA and the client's JIRA.- Quickly understood complex business and technical systems, documented in simple terms and diagrams, and writing concise user stories to capture all requirements.

Sonoma County

As the lead business analyst, I ran 4 engagements with small to medium companies to modernize their business systems and processes. - Took the client’s description of the problem, worked with employees and end users to identify what the underlying issues and requirements were, then develop a strategy and recommendations. - Identified appropriate mix of cloud-based eCommerce, accounting, CRM, or ERP applications that met the requirements and could be integrated together through APIs.- Created the migration plan and drafted working documents, then directed the migration.- During 3 of the 4 engagements, I obtained a contract extension after proposing additional solutions to improve the client’s business.

Sonoma, Ca

I was hired to increase eCommerce sales for the three brands and decrease costs and order delays. I built new websites on an industry specific eCommerce platform. Then integrated the eCommerce platform with the accounting systems and our fulfillment partner. Results - 45% increase in website traffic and a 15% increase in sales, and order fulfillment time was reduced by over 20 hours.

Contract to hire position filling in for the Brand Manager while on maternity leave. Managed various print and digital marketing initiatives. Took an opportunity with Arcana when the Brand Manager returned.

Mba, Business Process Improvement

Activities and Societies: Project Management Institute student member, Graduate Business Association, Habitat for HumanityRelevant Course.

Ba, International Economics

Activities and Societies: President of the Sonoma State Wine Club, Active in Economics Club, Student Senate