Krissa B. Email & Phone Number

Hiring Process Management: Manages end-to-end hiring process for Care Pros across markets, ensuring compliance and providing tech support.Project Improvement: With the client as our north star, drives project efficiency through strategic planning and execution cross-functionally.High Volume Recruitment: Hiring in a fully remote work environment requiring adaptability, strong interpersonal skills, and tech proficiency.

After leaving Stitch Fix at the end of 2020, I enjoyed the flexibility of working a variety of freelance and part-time roles as they aligned well for me and my family during the months (and years) of the pandemic. My consulting work has included fashion and technology companies where I worked in consultive selling, customer success, and projects involving technology, SEO, web design, and social media management. I also had a blast writing some books during this time.

San Francisco Bay Area

Styling Team Management: Led, developed, and inspired a remote team of up to 50 Stylists in NorCal Styling Region at Stitch Fix. Full cycle hiring and built talent pipelinesPerformance Optimization: Drove team performance, client satisfaction, and operational efficiency. Strategic Planning: Contributed to cross-functional projects; prioritized client focus, team development, and growth.Product Launch: Contributed to the successful launch of both the plus-size and children's clothing lines as part of a cross-functional team, ensuring product readiness for broader company rollout.Event Management: Led and managed the Northern California events team, overseeing all aspects, including budgeting, for both in-person and remote training and team-building initiatives. Orchestrated large-scale events with over 1,000 attendees, ensuring seamless execution and impactful outcomes.

Chicago, Il

Franchise Operations: Lead and coordinate Palm Beach Tan operations within a franchise market, ensuring alignment with company-wide goals and quality standards. Supervise all aspects of operations, including sales focus and cost management for all assets.People Leadership: Foster a collaborative team approach, establishing trusting relationships with everyone from franchise owners, vendors, to store staff. Set performance standards, provide coaching, and ensure effective communication at all levels. Oversaw over 100 direct and indirect reports ensuring alignment on customer service and exceeding all KPIs.Sales Strategy: Implement and present sales-building strategies, aligning with company marketing initiatives. Provide strategic direction to stores in market region, conduct regular visits, and monitor operational quality to drive continual growth and profitability.

Wheeling, Il

Product Management Expertise: Orchestrated the end-to-end process of accessory design, specializing in handbags, from conceptualization to production, including pattern-making and design conception. All while staying current with trends.Buyer Interaction and Showroom Management: Managed showroom operations, offering expert advice to buyers, facilitating product review, and conducting meetings with well-known retail store buyers.Design Oversight and Collaboration: Partnered with the design team in fabric selection, color choices, pattern creation, and texture decisions, overseeing production, fittings, pricing, and marketing while maintaining vendor relationships and communicating technical specifications.