Implementation And Customer Success Manager
CurrentFrom transition from sales for implementation through the life of the account, my role involves ensuring that my customers are experiencing the best transition to our scribing solutions. Quality without Question! Travel around the country implementing providers of a multitude of specialties with remote medical scribes while managing multiple projects/implementations and work directly with customers to ensure product implementation and customer success! Job consists of working with numerous EMRs (Epic, Athena, Cerner, Medent, eCW, Greenway, Nextgen, etc.) and helping train scribes on those EMRs as well as train them on provider preferences and charting style. Also assist with account management, quality assurance, and IT.* Sales* Project Management