Krissy Williams-Flood Email and Phone Number

PROFESSIONAL SKILLSLEADERSHIP AND MANAGING• Serve as an Lease Enforcer and advisor for residents• Oversee Public Housing 185 units• Document resident communication and inquires• Report account status to Housing Operations Manager• Prepare and electronically submit information for PIC reporting to HUD• Serve as a liaison between departments and operating units• Assisted in interviews and training • Trained staff on new software and/or programs• Led 18 girls in Girl Scouts of Maine TroopPLANNING AND ORGANIZING• Schedule, notify and conduct Move-In Orientation, Move-Outs and Annual Inspection• Schedule, notify and conduct Annual Re-Certification meetings with residents• Maintain logs and calendar for resident meetings• Maintain and file confidential resident information• Attend quarterly Occupancy Specialist meetings • Assist in housing community events • Review, research and process resident requests• Scheduled and registered patients• Organized office meetings, itinerary and travel arrangements• Approved incoming expenses, posted financial transactions and maintained customer charge accounts• Processed patient claims• Assisted in organizing and preparing Girl Scout meetings, events and outingsCUSTOMER RELATIONS OR ADMINISTRATIVE SUPPORT OR TRAINING• Problem solving and conflict resolution • Provide housekeeping coaching • Provide office support to other administration staff• Trained staff on new systems and/or procedures• Assisted in training and cross training new/existing employees