Inspire, energize and motivate approx ten associates on my team, and up to 50 associates when acting as Manager on DutyEmpower & lead team to provide the best customer service experienceResponsible for ensuring associates are fully trained and coached as neededMake $4 million sales plan for the department by smiling, driving sales, reducing shrink, damage, swell & markdownsResponsible for controlling operating expenses, and controlling theft by merchandise protection standardsResponsible for maintaining inventory levels of 10,000+ itemsWork with customers to resolve problems

Order supplies for entire schoolManually schedule classes for 100+ studentsPlan all aspects of graduation exercisesPlan and supervise weekend activitiesOrganize & maintain all school recordsReview and edit student reportsWork directly with Academic Dean to ensure programs run smoothly

Responsible for working with the students to develop residential skills including: tutoring students on homework, teaching and maintaining cleaning skills, teaching conflict resolution, money management, nutritionResponsible for teaching classes each semester that teach and develop skills that help the students transition into life after graduation. Work with students on social skills by going on off-campus trips multiple times within a week. Work with students to develop and maintain healthy relationshipsGirl Scouts of Montachusett Council Worcester, MA

Assisted in preparation and implementation of staff trainings to ensure FUN is the first priorityLead & participate in team building exercisesAssisted in opening and closing operations in regards to ACA standardsDirectly supervised the 20 Unit Managers, Program Director and CIT Director Assisted in the coordination of personnel placement and work assignmentsAssisted in reviewing incoming camper rosters and information to ensure all unit staff were prepared for the incoming campers Kept Camp Director aware of knowledge, observations and concerns regarding camper satisfaction, staff needs, and personnel issues

Supervised Direct Care ProfessionalsEnsured quality Day Programs for individuals with Developmental Disabilities and/or Acquired Brain InjuryWorked as part of a team to develop Individual Service Plans (ISP)Responsible for filling in for staff as needed for Day ProgramsCrisis intervention and management as neededResponsible for training staff on proper methods of job coachingSubmitted written monthly reportsUsing MANDT Training, placed clients into protective holdsAdvocated daily for rights of all individuals

Held floater position, requiring the ability to be flexible and knowledgeable of 15+ behavior and management plans at any given timeResponsible for job coaching consumers at job sitesResponsible for teaching, implementing, and maintaining household skills (i.e. cooking, cleaning, bathing, etc…)Responsible for planning and implementing new community trips on a regular basisResponsible for maintaining regular, on-going communication with consumers and persons significant in their livesDeveloped, implemented, and analyzed behavior, vocational and academic dataEducated individuals with developmental disabilities in life skills, vocational training, and academic skillsMaintained educational programs and behavior management guidelinesResponsible for assisting consumers with all aspects of financial recordsCrisis intervention and management as needed