Krista Allen Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Position Summary: The Executive Administrative Assistant is responsible for assisting the Vice President of Research & Development with all administrative-related tasks for the business needs. These tasks may include but are not limited to scheduling, managing the time clock system, posting, and running payments, and handling email correspondence and.

Orlando, Florida Area

• In addition to all regular Transfer Liaison duties: The Transfer Liaison Team Lead is responsible for the training of all new and existing Transfer Liaison team members. The Team Lead also assists the VP of Research &.
• Support the Retention Sales Team & VP with daily business needs
• Support Transfer Liaisons and monitor progress and productivity daily
• Train new team members on leadtracking database and lead flow process
• Monitor transfer liaison's buckets daily to and ensure that they are using the proper verbiage and sending out proper emails.
• Monitor and disperse TRM Sheets and Certifications as they come in and disperse accordingly.

Orlando, Florida Area

• Position Summary: The Transfer Liaison is responsible for assisting the sales agents by addressing the needs of clients. The Transfer Liaison educates the client on the Company and the services that we provide with.
• Support the Retention Sales Team & Vice President of Operations with daily business needs
• Complete follow-up phone calls to presale & post-sale clients who require assistance or an update on their closing and transfer
• Make follow-up phone calls to post-sale clients on acquired inventory when documents have not been received by the title company
• Solution selling and education of customers on services
• Input all trade-in agreements into TRM Database when received from vendor

Orlando, Florida Area

• Handle new leads that come in on TCS website that is interested in our services
• Schedule follow up calls and emails with the potential clients (new leads)
• Maintain lead tracking database
• Set up new files
• Process all files in a timely manner
• Work with a sense of urgency and accuracy

Orlando, Florida Area

• Make outbound calls to warm leads that inquired on how to get out of their timeshare
• Schedule follow up calls for clients for more convenient time and always follow up
• Maintained lead tracking database
• Transfer qualified leads to closers

Orlando, Florida Area

• Receive inbound calls from customers who opted to transfer over from non-HGV marketing partners to Inbound Telemarketing Department to hear about HGV promotions to sell a marketing package for a discounted.
• Recognized as Rookie of the Month for November only 4 weeks out of training for averaging 7% conversion.

• Responsible for booking travel arrangements
• Ensure the highest level of professionalism and customer service with timeshare owners
• Demonstrate a drive for excellence in serving customers to the best of my ability
• Create a positive work environment by maintaining highest level of ethics and integrity consistent with standards and Wyndham Vacation Ownership values
• Able to navigate multiple computer systems and show proficiency with Microsoft Office programs
• Proficient with Apollo travel program, have experience with Mainframe and Payment Gateway.

Orlando, Florida Area

• Perform various clerical duties to keep office running efficiently
• Open, sort, and distribute incoming mail; collects/stamps outgoing mail, delivers messages
• Organize office operations and procedures such as word processing, light bookkeeping, preparation of payroll, filing, requisition of supplies, and other clerical services
• Manage accounts receivable and payable
• Prepared paperwork and application for the Minority and Women-owned Business Enterprise
• Record maintenance, invoice, generation of reports and securing of cash deposits

Orlando, Florida Area

• Point of sale experience with consistent customer interaction with accuracy and quickness
• Process customer sales transactions and all types of payment by operating cash register
• Assist customers if they needed further assistance finding something
• Signed up customers for financing options with the Babies R Us Credit Card
• During Toys for Tots, I raised over eight hundred dollars in one month
• Recognized for Best of the Best (BOB) in November which is like employee of the month

Orlando, Florida Area

• Served customers, answered phones, took orders, collected personal information, served orders
• Assisted to the customers’ needs

Orlando, Florida Area

• Attained prospects for future customers
• Arranged appointments for confirmed customers who wanted work done
• Collect personal information from customers

• Served customers, answered phones, took orders, collected personal information, served orders
• Assisted to the customers’ needs
• Consistent recognition for a job well done from my manager and district manager

Education record

Education record

Activities and Societies: Basketball 2002