Krista Boyle Email & Phone Number

Cincinnati, Ohio, United States

• Lead a global team of talented communicators spanning PR, social media, executive and financial communications, internal communications, and industry analysts at Worldpay.• Develop strategic communication plans to enhance brand reputation and drive engagement with key stakeholders.• Implement innovative communication strategies resulting in increased media coverage and positive brand perception.• Support crisis communication and risk mitigation to maintain a positive public image for the company.

Milford, Ohio, United States

Responsible for strategy and execution of communications/PR at the District level. Integral part of leadership team, collaborating with the Superintendent and Administrative team, Curriculum and Instruction, HR, and Technology on the District's strategic projects. Lead crisis communications, including key issues impacting K-12 schools in the post-pandemic era. Used data to refine and develop new tools to reach the community, including a bi-weekly branded video from the Superintendent and the Milford Schools 101 town halls, focused on school finance. Fully leveraged social media to reach parents, staff, and community and grew followership. Spent significant time in schools and classrooms to build relationships and share the stories that matter most.

Cincinnati, Ohio, United States

Chief executive responsible for all aspects of internal and external communications and marketing for Cincinnati Public Schools (CPS), the largest public school system in southwest Ohio and member of the Ohio Urban 8. CPS has 65 schools, 36,000 students and 6,000 employees.Team responsible for high profile communications including pandemic communications, strategy re-launch, crisis communications, and superintendent transition. Ensured immediate communication of rapidly changing pandemic-related policies including learning models, guidelines, and community transmission rates through multiple channels, including digital and media. Focus on proactive communications, inclusive of storytelling, use of data, and audience-first, factual, clear language and compelling visuals. Simplification of often complex topics such as COVID trends and guidelines, Accelerated Learning and learning loss, and a district-wide transportation improvement plan.Expanded marketing efforts beyond traditional channels to include digital tools and advertising techniques. Upgraded branding materials and brand guidelines. Launched a pandemic campaign (“Backpacks On, Laptops Open, Futures Bright”), return to the classroom campaign (“The Future is Bright”), and advertising campaign, (“A Place to… Shine, Excel, Grow, Dream.”)Manage government relations and advocacy, with focus on issues such as Ohio’s overhaul of school funding, universal vouchers, and CRT. Successful passage of 2020 levy in the middle of the pandemic.

Cincinnati, Ohio

Lead a global team through development and execution of internal/external communications and brand strategies that positively impact the business and our stakeholders, including the most recent 2020 strategy launch. Responsible for reputation management and crisis communication, building internal and external relationships, and helping the organization meet its business goals. Notable team wins include: Website integration and redesign Update, simplify, and roll-out company mission and values Increasing focus on digital strategies to reach internal and external stakeholders where they spend time. Launch of a single global brand that provides consistency while encouraging local storytelling. Responsible for Community and Government Relations through 2016.

Cincinnati, Ohio Area

Assisted CEO with transition activities. Responsible for global internal and external communications, including offsite leadership meetings and town halls, all-employee cascades, media, crisis communications, agency strategy execution and management, and social and digital media. Managed internal team and external partners to execute successful communications for an ~$1B acquisition, inclusive of announcement, successful global Day 1 activities for 130,000 employees on an aggressive schedule, ongoing integration communications, and organization of an in-person meeting for the combined 600-person leadership team.

Responsible for maintaining and growing federal government client relationships. Developed win strategies and managed bid process for new work. Successfully obtained compliance with federal security standards for existing and new programs. Managed partner relationships.

Worked directly for two CEOs to execute strategy, manage projects, and develop internal and external messaging. Successfully helped C-suite and organization manage through a CEO-leadership change and three divestitures. Partnered with external organizations, including the United Way, Arts Wave, the Cincinnati Chamber of Commerce, the Business Roundtable, the Ohio Business Roundtable, the G-100. Acted as company representative on a project with the Office of the President of the United States on an educational initiative designed to address the skills gap. Wrote high profile external communications such as the Annual Letter to Shareholders and organized and executed internal communications such as leadership town halls and other CEO-communications. Authored C-suite presentations and assisted with all CEO internal and external meeting preparation. Assisted with internal organization changes and led associated communications. Acted as trusted advisor and provided counsel.

Primary client and operational contact to run a leading healthcare provider's Medicare Part D enrollment program with Convergys. Responsible for successful bid and operationalizing a ~500 person seasonal program, including licensed healthcare agents, across two locations to handle Medicare Part D program inquiries and sales. Direct management of a team of three and matrixed management of dozens of team members spanning site operations, workforce management, recruiting, training, sales, quality, and project management. Profitable P&L management. Successful operational set-up and take down of program, including migration of 100+ employees to permanent programs. Also worked to help expand the company's healthcare vertical through partnership with sales and the addition of other new clients.

Cincinnati, Oh

Worked with leadership to develop company's first strategy to establish a stand-alone government vertical. Responsibility for small and medium clients including relationship development and portfolio growth. Led company efforts to successfully win first-ever awarded USA Contact 10-year contract vehicle, allowing the company to participate in federal government bids for contact center services. Worked with state governments in Missouri, Kansas, Utah, Ohio, Tennessee, Georgia, Louisiana, and Florida to explore state contact center opportunities.

Cincinnati, Ohio

Responsible for development and execution of effective strategies to promote a business-friendly agenda within federal and state governments, including Florida, Utah, and Texas. Managed federal regulatory filings and public comments. Partnered with trade organizations and NGOs. Managed C-suite level meetings and briefings, including preparation for meetings with Governors, Members of Congress, and the Business Roundtable. Managed and grew the company's Political Action Committee. Organized fundraisers. Worked with internal stakeholders to implement new laws that impacted the company. Managed lobbyists and acted as primary company liaison to senior government officials in Utah and Ohio, including Governors legislative leadership.

Assisted constituents in working through challenges with federal government agencies, acted as primary point person for local agency directors, staffed events, wrote speeches and talking points, acted as local press liaison for certain issues.

Bachelor Of Arts (B.A.), International/Global Studies

Education record

Master Of Business Administration (M.B.A.), International Business And Marketing