Krista C.

Krista C. Email and Phone Number

Project Manager| Process Improvement Expert |Certified SCRUM Master | Hubspot Administrator | Military spouse @ BTCS Group
Krista C.'s Location
Virginia Beach, Virginia, United States, United States
Krista C.'s Contact Details

Krista C. personal email

About Krista C.

I am a dynamic and results-driven professional with a deep passion for operational efficiency and strategic project management, making me an ideal fit for an operations-centric role. With a strong foundation in change management, strategic planning, and risk mitigation, I have consistently excelled at identifying complex challenges and delivering practical, data-driven solutions that support organizational growth.Throughout my career, I have gained extensive experience across diverse industries, leading cross-functional teams and managing large-scale projects with a focus on optimizing processes and driving efficiency. My expertise in tools such as ClickUp, HubSpot, and Slack, combined with my self-taught proficiency in data analysis and SQL analytics, allows me to provide insights that inform strategic decision-making and align with business objectives.One of my notable achievements includes managing a company-wide project for the entire employee lifecycle, from cradle to grave. This initiative streamlined HR processes, ensuring seamless transitions from recruitment to offboarding, and supported long-term organizational sustainability.Additionally, my hands-on leadership contributed to a remarkable revenue increase from $800K to $11M in just one year, showcasing my ability to implement systems that deliver tangible results. My experience includes contract management, deal desk management, and creating frameworks that streamline operations across an organization.As a Certified Scrum Master with 10+ years in operations management and advanced project management, I thrive in fast-paced environments and am adept at supporting executive leadership with strategic direction, ensuring projects align with broader company goals. I am passionate about fostering high-performing teams and look forward to applying my unique blend of leadership, strategy, and operational expertise to contribute to an organization’s continued success.

Krista C.'s Current Company Details
BTCS Group

Btcs Group

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Project Manager| Process Improvement Expert |Certified SCRUM Master | Hubspot Administrator | Military spouse
Krista C. Work Experience Details
  • Btcs Group
    Project Manager
    Btcs Group Jun 2023 - Present
    San Diego, Ca, Us
    Supported the Business Intelligence (BI) team across a variety of data-driven and operational projects, ensuring alignment with organizational goals.Led initiatives to streamline internal processes, manage process change, and implement improvement rollouts for enhanced operational efficiency.Developed and maintained operational metrics, policies, procedures, and documentation to support ongoing business intelligence projects.Managed multiple projects focused on achieving team goals, process optimization, and integrating technical changes within the organization.Planned, monitored, and administered projects to ensure stakeholder satisfaction by delivering on time, within scope, and within budget.Collaborated with team managers in resource planning and maintained the team project calendar for accurate scheduling and task prioritization.Assisted the BI Project Manager in managing the team’s task management platform (Smartsheet), ensuring tasks were properly tracked and completed on schedule.Partnered closely with Analysts and Stakeholders to gather business requirements, ensuring all project needs were fully understood and met.Prepared detailed recommendations to manage scope, timeline, and budget, and conducted negotiations with client sponsors for any necessary adjustments.Worked closely with cross-functional team members to identify and clear blockers, ensuring smooth project execution.Scheduled and facilitated client status meetings, preparing agendas, documenting notes, and coordinating follow-up actions to keep projects on track.
  • Revgenius
    Member
    Revgenius May 2022 - Present
    New York, Us
  • The Elevate School Foundation
    Operations Analyst
    The Elevate School Foundation Mar 2022 - May 2023
    Worked with engineers and technical staff to recommend hardware and software adjustments and resolve design flaws in backend codingDesigned plans to improve operations and suggested changes to systems for the overall organizationWrote and edited high-quality content and visually impactful programs under deadline pressure with an exciting, captivating and authentic approach
  • Instant Teams
    Senior Sales Operations Analyst
    Instant Teams Jan 2022 - Sep 2022
    Southern Pines, North Carolina, Us
    Provided detailed reporting to C Suite during seed and series A funding round for complianceHelped to build sales content and re sources for new hires to use for education and to drive successful onboardingCreated and Owned Knowledge base that detailed Sales operations and SOPs, which allowed for repeatable processes, resources, and frameworks for future onboardingMapping sales processes, creating automation around them within HubSpot, and permissions and setting up user rolesOwned sending domain issue and strategized optimization of secondary domainDeveloped and ensured accountability of sales commission plansResearched, analyzed, and revised customer journey from pre-sales to post-sales managementIdentified and analyzed project risks and developed mitigation strategies.
  • Instant Teams
    Sales Operations Analyst
    Instant Teams Jan 2021 - Jan 2022
    Southern Pines, North Carolina, Us
    Increased revenue from 800K to 11M in one calendar yearCollaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reportingLeveraged Hubspot to generate reports and analytics related to sales activities and revenue dataCross-trained to support other teams to meet operational needs and team deadlinesInteracted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructionsVolunteered to help with special projects of varying degrees of complexityPerformed research to collect and record industry dataEnabled sales operations to run smoothly through effective management of department's workflows and processes.
  • Instant Teams
    Team Development Specialist
    Instant Teams Jul 2020 - Jan 2021
    Southern Pines, North Carolina, Us
    Business Development representative helping gain new business ina mostly B2B environment.
  • Instant Teams
    Document Processor
    Instant Teams Apr 2020 - Jul 2020
    Southern Pines, North Carolina, Us
    Processed files through AutoCad on PRN basis
  • Simplrflex
    Customer Success Specialist
    Simplrflex Nov 2019 - Jul 2020
    Nashville, Tennessee, Us
    Helped large volume of customer emails and chats every day with a positive attitude and focus on customer satisfactionResolved concerns with products or services to help with retention and drive salesMaintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concernsInformed customers about special promotions and provided detailed information for various productsDeveloped and actualized customer service initiatives to decrease wait times.
  • Ymca Of Greater Grand Rapids
    Program Specialist
    Ymca Of Greater Grand Rapids Feb 2013 - Jul 2016
    Grand Rapids, Michigan, Us
    Coached team members in techniques necessary to complete job tasksTrained new team members by relaying information on company procedures and safety requirementsWorked on different stations to provide optimal coverage and meet production goalsEvaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skillsDeveloped and implemented curriculum for ages 0-12 years of age

Krista C. Skills

Teamwork Office Administration Customer Service Team Building Salesforce.com Microsoft Office Google Suite

Krista C. Education Details

  • Texas State University
    Texas State University
    Family And Consumer Sciences/Human Sciences

Frequently Asked Questions about Krista C.

What company does Krista C. work for?

Krista C. works for Btcs Group

What is Krista C.'s role at the current company?

Krista C.'s current role is Project Manager| Process Improvement Expert |Certified SCRUM Master | Hubspot Administrator | Military spouse.

What is Krista C.'s email address?

Krista C.'s email address is kr****@****ams.com

What schools did Krista C. attend?

Krista C. attended Texas State University.

What skills is Krista C. known for?

Krista C. has skills like Teamwork, Office Administration, Customer Service, Team Building, Salesforce.com, Microsoft Office, Google Suite.

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