Krista Epperson Email & Phone Number

Cleveland, OH, US

United States

• BCD Meetings & Events, Chicago, IL (Remote)Program Manager/Ground Transportation Manager 2022 — PresentEnsure accurate data management and seamless tracking of attendee information and transportation needs by.
• Maintained precise attendee counts and minimized logistical discrepancies during events by managing manifests and cross-checking RSVPs and rooming lists.
• Managed schedule changes and minimized disruptions by maintaining a professional presence while liaising with Executive Admins and corporate aviation.
• Ensured smooth transportation operations for executives and timely vehicle preparations during events by demonstrating strong onsite management.
• Enhanced overall event experience by directing executives to designated vehicle staging areas and providing seamless transportation solutions.Leveraged strong geographical knowledge and logistical expertise to expertly.

Mentor, Ohio, United States

• Coordinated delivery of booth services as outlined in client presentations overseen by account executives. Spearheaded all phases of service projects from inception to successful execution. Developed detailed estimates.
• Achieved profitability goals by overseeing the multi-million-dollar estimating process for projects, ensuring accurate budgeting and cost control.
• Managed claims for shortages, damage, and loss with freight carriers, general contractors, and labor vendors.
• Devised effective strategies for identifying and resolving show service-related issues such as labor delays, order errors, invoice discrepancies, and freight issues, thereby minimizing operational disruptions.
• Exceeded profit margin expectations by a minimum of 3-5% for each tradeshow managed, demonstrating strong financial management and operational efficiency.

Mentor, Ohio, United States

• Calculated figures including discounts, percentage allocations, and credits, while also initiating and managing new client accounts. Verified transaction details for accuracy, confirming funds received and maintaining.
• Secured and managed critical delivery authorizations and pickup documentation, ensuring seamless logistical operations.
• Processed an impressive average of 5,000 invoices monthly, optimizing financial operations for a large-scale organization.
• Cultivated strong customer loyalty by personally addressing and resolving product issues, fostering lasting client relationships.
• Earned prestigious recognition as "Employee of the Year" by Limo Digest Magazine for exceptional performance and dedication.
• Led a transformative initiative resulting in a remarkable 600% sales increase, driving significant company growth and success.

GE Lighting Institute

• Administered payroll and timekeeping systems with precision, ensuring accurate employee compensation and attendance records. Collaborated with HR business partners to facilitate annual talent reviews, highlighting team.
• Achieved substantial cost reductions in venue selections, significantly optimizing expense management.
• Identified and implemented new service improvements and cost-saving opportunities, enhancing operational efficiency.
• Orchestrated 8-10 meetings involving company CEOs, ensuring effective communication and strategic alignment.
• Managed comprehensive travel arrangements, including airline reservations, hotels, and transportation, streamlining logistics for organizational efficiency.
• Reduced company and customer costs through effective contract negotiations with external providers.