Experienced Property & Casualty Training & Devlopment Specialist. Expertise in Account Manager and Sales workflows, incorporating EPIC BMS processing endorsements, Applied Rating Services, claims, renewal reviews, remarkets, and new business workflows. Responsible for maintaining the standards or the organization's talent through development and implementation of the training curriculum and workflows to ensure alignment and business goals and growth objectives. Provide support and mentorship to new employees, helping them cultivate their skills and knowledge. Evaluate and review the effectiveness of the training program, including performing evaluations and call audits of individuals participating in the program.