Krista Mcconnell, Cpp Email & Phone Number

Tucson, Az, Us

Tucson, Az, Us

Tucson, Arizona, United States

Tucson, Arizona, United States

Vail, Arizona

• Managed entire banking relationship for affluent clients using an advice-based approach• Shared the value of Chase Private Client with clients that may be eligible• Partnered with specialist to connect clients to experts who can help them with specialized financial needs• Adhered to regulatory banking requirements• Series 6 and 63, Life Insurance License, National Mortgage Licensing System and Registry (NMLS)

Tucson, Arizona

• Contacted existing customers via phone calls to discuss how their needs could be met though specific products and services• Selected the correct product based on conversations with customers by analyzing their needs• Conducted sales with business executives throughout assigned territories and exceeded ever growing monthly quotas

Bethlehem, Pennsylvania

• Assisted the Revenue Manager in forecasting group and hotel occupancy• Set rates based off occupancy forecast to grow our revenue year over year• Opened and closed the hotel when needed based on hotel availability

Bethlehem, Pennsylvania

• Prospected new and old clients to create successful events, while keeping their goals and budget inline• Accurately forecasted catering and group revenue for the hotel• Billed and collected money for the top client at the hotel - $750,000 in 2016• Created detailed banquet event orders for each event help at the hotel using Delphi• Compiled weekly booking recaps for all meetings and groups for distribution to staff and managers

Bethlehem, Pennsylvania

• Responsible for all Human Resources functions in the hotel• Processed bi-weekly payroll and maintained confidentiality of all employee’s information• Worked with all departments to place job ads, interview candidates, drug test, complete new hire paperwork, employee training, and administer benefits• Maintained associate’s records including all personal information, in-work trainings, and deduction in Ceridian, the HRIS• Audited employee’s files to keep them in accordance with federal, state and local regulations• Assisted in team activities/events to increase employee moral

Bethlehem, Pennsylvania

• Trained and supervised all guest service employees to meeting Hyatt Place Standards• Oversaw guest service functions to ensure excellent service and personalized memorable guest experience• Proficient in Hyatt Opera and Reserve system with focus on minimizing in folio errors and resolved any billing issues• Worked closely with the Sales Department to be the primary point of contact once guests arrived on property• Liaison between the Hyatt Place and our top accounts to ensure customer satisfaction

Bethlehem, Pennsylvania

• Assisted guests with check-in and check-out process (verifying registration, address, credit information, balancing bank, and posting charges), going above and beyond to provide assistance to the guests• Followed Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety, security and all other policies, resolving guest complaints as necessary• Prepared, set-up, take down, cleaned and provided quality food and beverage services for all guests adhering to all recipe and presentation standards

Bethlehem, Pennsylvania

• Assisted the sales department with booking groups and placing these groups into the system• Assisted the housekeeping department with breaking the boards in the morning, cleaning and inspecting the rooms• Performed all duties of a Gallery Host

Gettysburg, Pennsylvania

• Surveyed visitors of the Gettysburg Battlefield and compiled the date collection into Entryware• Created database using SPSS to export the data from Entryware for a more complete analysis

Allentown, Pennsylvania Area

• Gathered orders and served food to the residents• Performed various housekeeping duties in the kitchen and dining room

Bachelor Of Arts (B.A.), Parks And Recreation Management

Activities and Societies: Sigma Alpha Pi, Travel Club, Park and Recreation Club, Gamma Theta UpsilonMentor to incoming Freshmen, President.

Bachelor Of Arts (B.A.), Geography With A Concentration In Tourism Studies

Business Administration And Management, General